Feandrea Heavy-Duty Dog Crate Instruction Manual

1. Overview

This manual provides instructions for the assembly, operation, and maintenance of your Feandrea Heavy-Duty Dog Crate, Model UPPD001B01. This metal dog kennel is designed to provide a secure and comfortable space for medium to large dogs, featuring a robust construction, double doors, and a removable tray for easy cleaning.

Figure 1: Assembled Feandrea Heavy-Duty Dog Crate (Model UPPD001B01).

2. Safety Information

• Always ensure all locks are securely fastened when your dog is inside the crate.
• Do not use the crate if any parts are damaged or missing. Contact customer support for replacement parts.
• Ensure the crate is placed on a flat, stable surface to prevent tipping.
• This crate is designed for dogs weighing between 71-93 lb. Do not use for dogs outside this weight range or for breeds that may exceed the crate's capacity.
• Never leave your dog unattended for extended periods, especially during initial crate training.
• Keep children away from the crate during assembly and ensure they do not play inside or around it when a pet is present.
• Regularly inspect the crate for any signs of wear or damage, particularly to the wire mesh and locking mechanisms.

3. Package Contents

Before assembly, verify that all components are present and undamaged. If any parts are missing or defective, please contact customer support.

• Front Panel (with large and small doors)
• Back Panel
• Side Panels (x2)
• Top Panel (removable lid)
• Bottom Panel / Base
• Pull-Out Tray
• L-shaped Locks (5 total: 3 for large door, 2 for top lid)
• Assembly Hardware (bolts, nuts, or clips as per design)

4. Setup and Assembly

Assembly typically requires two people. Ensure you have enough space to work. No special tools are usually required, as components often snap or bolt together with provided hardware.

1. Unpack Components: Carefully remove all parts from the packaging and lay them out on a clean, soft surface to prevent scratches.
2. Assemble Side Panels: Connect the side panels to the back panel. Ensure all connections are secure.
3. Attach Front Panel: Connect the front panel (with doors) to the assembled side and back panels.
4. Secure Base: Place the assembled cage structure onto the bottom panel/base, ensuring it aligns correctly and is securely attached.
5. Install Top Lid: Position the top lid onto the cage. The lid is designed to be removable for flexibility.
6. Insert Pull-Out Tray: Slide the pull-out tray into the designated slot at the bottom of the crate.
7. Secure Locks: Ensure all 5 L-shaped locks are properly installed and functional on the large door and top lid.
8. Check Stability: Gently shake the assembled crate to ensure all connections are tight and the structure is stable.

Figure 2: The fully assembled dog crate, ready for use.

Figure 3: Dimensional diagram of the crate, illustrating its size and door placements.

5. Operation

5.1 Double Doors

The crate features two doors for convenience:

• Large Door: Provides easy entry and exit for your dog. Secure with the three L-shaped locks.
• Small Door: Located within the large door, this allows for easy feeding or interaction without fully opening the main door. It has a low threshold, suitable for short-legged dogs.

Figure 4: Illustration of the double door system, highlighting the small feeding door.

5.2 Removable Top Lid and Door

For increased versatility, the top lid and the large door can be removed.

• Removing the Large Door: This can make your dog feel less confined.
• Removing the Top Lid: Transforms the crate into an open playpen, providing a safe and cozy area for your dog with more freedom.

Figure 5: The crate configured with the door and lid for security, and without for increased freedom as a playpen.

5.3 Tray Stoppers

The crate includes stoppers on the front and back to secure the pull-out tray.

• To Secure the Tray: Keep the stoppers in an upright position. This prevents the tray from moving during use.
• To Remove the Tray: Turn the stoppers to a horizontal position, allowing the tray to slide out for cleaning.

Figure 6: Tray stoppers in upright (secured) and horizontal (release) positions.

6. Maintenance

6.1 Cleaning the Pull-Out Tray

The pull-out tray is designed for easy cleaning.

1. Turn the tray stoppers to the horizontal position.
2. Gently slide the tray out from the bottom of the crate.
3. Empty any debris (fur, crumbs, dirt) from the tray.
4. Wash the tray with mild soap and water. The tray is 1.2 inches deep to prevent spills.
5. Rinse thoroughly and dry completely before reinserting.
6. Slide the clean tray back into the crate and turn the stoppers to the upright position to secure it.

Figure 7: The pull-out tray, demonstrating its depth and ease of cleaning.

6.2 General Crate Cleaning

• Wipe down the metal frame and wire mesh with a damp cloth and mild, pet-safe cleaner as needed.
• Ensure all parts are dry before allowing your pet back into the crate.
• Avoid abrasive cleaners or harsh chemicals that could damage the finish or harm your pet.

7. Troubleshooting

8. Specifications

9. Warranty and Support

9.1 Warranty Information

This product is typically eligible for return or refund within 30 days of receipt, as per standard retail policies. For specific warranty details beyond this period, please refer to the product packaging or contact the manufacturer directly. Keep your purchase receipt as proof of purchase.

9.2 Customer Support

For any questions, concerns, or assistance with your Feandrea Heavy-Duty Dog Crate, please contact the seller, SONGMICS HOME CA, through the platform where you made your purchase. You can also visit the official Feandrea website for additional support resources.

Online Support: Contact Seller (SONGMICS HOME CA)