Introduction
This manual provides comprehensive instructions for the installation, operation, and maintenance of the Comelit PAC UT8020 IP (VIP) Ultra Audio/Video Module. This module is designed for integration into Ultra Entrance Panels, providing advanced audio and video communication capabilities for secure access control systems.

Image: The Comelit PAC UT8020 IP (VIP) Ultra Audio/Video Module, featuring a sleek aluminium black and transparent design. The module includes a central camera lens, speaker grille, and indicator icons for bell, message, and audio status.
Setup
Proper setup is crucial for optimal performance. Ensure all components are present before beginning installation.
Package Contents:
- Comelit PAC UT8020 IP (VIP) Ultra Audio/Video Module
- Mounting Hardware (screws, brackets)
- Connection Cables (Ethernet, power)
- Quick Start Guide
Installation Steps:
- Preparation: Ensure power is disconnected from the Ultra Entrance Panel system before beginning installation.
- Mounting: Securely attach the UT8020 module into the designated slot within the Ultra Entrance Panel frame using the provided mounting hardware. Ensure it clicks firmly into place.
- Wiring: Connect the Ethernet cable to the module's IP port for network connectivity. Connect the power cable to the appropriate power input. Refer to the Ultra Entrance Panel's main manual for specific wiring diagrams.
- Network Configuration: Once physically installed, connect the system to your network. The module will acquire an IP address via DHCP by default. For static IP configuration, refer to the Comelit VIP system software documentation.
- System Integration: Integrate the module with your existing Comelit VIP system using the Comelit configuration software. This involves registering the module and assigning it to the appropriate entrance panel.
Operating Instructions
The UT8020 module operates as an integral part of the Comelit Ultra Entrance Panel, facilitating audio and video communication with internal units.
Key Functions:
- Video Capture: The integrated camera provides real-time video feed to connected indoor monitors or mobile applications.
- Audio Communication: The built-in microphone and speaker enable two-way audio communication with visitors.
- Call Initiation: When a visitor presses a call button on the Ultra Entrance Panel, the module transmits audio/video to the designated internal unit.
- Night Vision: The module includes infrared illumination for clear video capture in low-light conditions.
Indicator Lights:
The module may feature small LED indicators to denote status:
- Power/Status LED: Indicates power supply and operational status (e.g., solid green for normal operation, blinking for network activity).
- Call Status LED: Illuminates when a call is active.
Maintenance
Regular maintenance ensures the longevity and optimal performance of your Comelit UT8020 module.
Cleaning:
- Use a soft, dry, lint-free cloth to gently wipe the camera lens and the module's surface.
- Do not use abrasive cleaners, solvents, or strong detergents, as these can damage the finish or optical components.
- Ensure no liquid enters the module's openings.
Firmware Updates:
Periodically check the official Comelit website for firmware updates. Updates can improve performance, add features, or address security vulnerabilities. Follow the instructions provided with the firmware update package carefully.
Troubleshooting
This section addresses common issues you might encounter with the UT8020 module.
| Problem | Possible Cause | Solution |
|---|---|---|
| No video feed | Network connectivity issue; Power supply issue; Camera malfunction. | Check Ethernet cable connection. Verify power supply to the module. Restart the entire entrance panel system. If problem persists, contact technical support. |
| No audio (microphone/speaker) | Audio cable disconnected; Software configuration error; Speaker/microphone damage. | Ensure all audio connections are secure. Verify audio settings in the Comelit VIP software. Test with another internal unit. |
| Module not recognized by system | Incorrect IP configuration; Module not registered in software; Faulty module. | Check network settings and ensure the module has a valid IP address. Re-register the module in the Comelit VIP configuration software. |
Specifications
- Model: UT8020
- Type: IP (VIP) Ultra Audio/Video Module
- Brand: Comelit
- Manufacturer: COMELIT
- Part Number: UT8020
- Dimensions: 22.83 x 11.81 x 8.27 inches (58 x 30 x 21 cm)
- Weight: 35.2 pounds (15.97 kg)
- Power Supply: Not specified, typically supplied by the Ultra Entrance Panel system.
- Connectivity: Ethernet (IP)
- Features: Audio, Video, Night Vision (Infrared)
- Batteries Required: No
Warranty and Support
For warranty information and technical support, please refer to the official Comelit website or contact your authorized Comelit distributor. Keep your purchase receipt and product serial number handy for any warranty claims.
Online Resources: www.comelitgroup.com





