DIHOOM 4K POE Security Camera System User Manual

1. Introduction

Thank you for choosing the DIHOOM 4K POE Security Camera System. This system provides advanced surveillance capabilities with 8-megapixel resolution, AI-powered features, and robust weather resistance. This manual will guide you through the setup, operation, and maintenance of your new security system to ensure optimal performance and peace of mind.

2. Product Features

• 4K Ultra HD & Full-Color Night Vision: Captures crystal-clear 3840*2160 pixel UHD video. Equipped with a 1/2.7" black light CMOS sensor and high-sensitivity IR-CUT for vivid images even in complete darkness.
• Advanced AI Face Recognition & Intelligent Alarm System: Detects and analyzes human faces for quick identification of intruders. Offers app notifications, siren alarms, and two-way audio alerts. Features flashing deterrents for night-time detection.
• Easy POE Setup & Convenient Two-Way Audio: Simplified installation with a single LAN cable for power, video, and audio transmission. Built-in microphone and high-quality speaker enable clear two-way communication.
• Customizable Area Alarm & H.265+ Compression Technology: Supports flexible polygonal alarm zones and direct warning line settings. H.265+ compression saves storage space, allowing over 20 days of continuous recording with the included 2TB HDD.
• User Sharing & Clip Playback Function: Allows multiple users to view live footage simultaneously from various devices. Supports precise clip backup and playback for easy evidence retrieval.

3. Package Contents

Please check the package contents against the list below:

Image: Overview of all items included in the DIHOOM 4K POE Security Camera System package.

• NVR Recorder Body (x1)
• 8MP Cameras (x4)
• NVR Power Adapter (x1)
• Mouse (x1)
• LAN Cable for Router (x1)
• 20m LAN Cables with Waterproof Joints (x4)
• 2TB HDD (pre-installed)
• Simple and Detailed User Manuals
• Screws and Security Stickers

4. Product Structure

Familiarize yourself with the components of the camera and NVR unit.

Image: Detailed diagram showing the various parts of the DIHOOM camera and NVR, including LEDs, lens, microphone, RJ45 port, power terminal, and NVR ports.

Camera Components:

1. Illumination LEDs (x2)
2. 3.6mm Lens
3. Microphone
4. Infrared LEDs (x2)
5. RJ45-Ethernet Port
6. Power Terminal

NVR Components:

• Power On/Off Key
• Camera Ports (POE)
• Display Connection (VGA/HDMI)
• Router Port (LAN)
• Audio Output
• USB Ports

5. Setup Guide

5.1 Physical Installation

The DIHOOM system is designed for easy installation. The cameras are IP66 rated, making them suitable for outdoor use. Ensure you mount the cameras in desired locations, considering optimal viewing angles and power cable routing.

Image: Illustrates the IP66 waterproof and dustproof metal casing of the camera, and how a single LAN cable provides power, video, and audio data transmission. Also shows the expandability of the system up to 8 cameras.

5.2 NVR Connection

1. Connect the NVR to a monitor or TV using an HDMI or VGA cable.
2. Connect the included mouse to a USB port on the NVR.
3. Connect the NVR to your router using the provided LAN cable for network access and remote viewing.
4. Connect each camera to the POE ports on the NVR using the 20m LAN cables. The POE (Power over Ethernet) technology provides both power and data through a single cable.
5. Plug in the NVR power adapter to a power outlet.

6. Operating Instructions

6.1 Remote Monitoring (App/PC)

Install the dedicated app on your smartphone or PC to remotely monitor your property, view live footage, and manage recordings from anywhere.

Image: Shows the real-time viewing capability of the DIHOOM system on both a computer monitor and a smartphone, displaying multiple camera feeds.

6.2 Recording Modes

The system supports various recording modes to suit your needs:

Image: Displays different recording modes (Continuous, Scheduled, Human Detection, Manual) and highlights the efficiency of H.265+ compression compared to H.264.

• Continuous Recording: Records 24/7.
• Scheduled Recording: Records during specific times or days.
• Human Detection Recording: Records only when human motion is detected, saving storage space.
• Manual Recording: Start and stop recording manually as needed.

6.3 Playback and Search

Easily review recorded footage and search for specific events.

Image: Shows the two-way audio feature in action with a delivery person, and a timeline for classifying and playing back recorded audio and video data, including automatic overwrite functionality.

• Timeline Playback: Navigate through recorded footage using the timeline, which can be color-coded for different event types (e.g., alarm, manual).
• Face Search: Utilize the AI face recognition feature to quickly find and play back videos associated with detected faces.

6.4 Two-Way Audio

The built-in microphone and speaker allow for real-time two-way communication through the camera.

• Use the app to speak through the camera, for example, to communicate with visitors or deter intruders.
• The 3D noise filter technology ensures stable and clear call quality.

6.5 Alarm Functions

The system provides multiple alarm methods for enhanced security.

Image: Demonstrates the camera's full-color night vision capability and how its sensor-activated flashing lights and siren alarm can deter intruders at night.

• App Notifications: Receive instant alerts on your smartphone when an event is detected.
• Siren Alarm: The camera can emit a loud siren sound to scare off intruders.
• Flashing Deterrent: At night, if an unknown human body is detected, the camera automatically activates its flashing lights.

7. Maintenance

• Regular Cleaning: Periodically clean the camera lenses with a soft, dry cloth to ensure clear image quality.
• Firmware Updates: Check the manufacturer's website or app for any available firmware updates to ensure your system has the latest features and security enhancements.
• HDD Management: The system features an automatic overwrite function. When the HDD is full, the system will automatically delete the oldest video data to continue recording, ensuring 24/7/365 surveillance.
• Cable Inspection: Periodically inspect all cables for any signs of wear or damage, especially outdoor cables, to maintain reliable connection and power.

8. Troubleshooting

If you encounter any issues, please refer to the following common troubleshooting steps:

• No Image Display:
  • Check if the NVR is powered on and connected to the monitor correctly.
  • Ensure all camera LAN cables are securely connected to the NVR's POE ports.
  • Verify the camera's power indicator (if available) is on.
• Poor Image Quality:
  • Clean the camera lens.
  • Ensure there are no obstructions in front of the camera.
  • Check the resolution settings in the NVR or app.
• No Remote Access:
  • Ensure the NVR is connected to your router and has internet access.
  • Check your network settings and firewall configurations.
  • Verify your app login credentials and network permissions.
• Alarm Not Triggering:
  • Check the alarm detection settings (e.g., motion detection sensitivity, alarm zones).
  • Ensure the alarm output (siren, flashing light) is enabled.

If the problem persists after trying these steps, please contact DIHOOM customer support.

9. Specifications

10. Warranty and Support

This DIHOOM product comes with a 2-year manufacturer's warranty. If you experience any malfunctions or issues with your product, please do not hesitate to contact our customer support team for assistance. We are committed to providing reliable security solutions and excellent service.

For support, please refer to the contact information provided in your product packaging or visit the official DIHOOM website.