T-Mobile Personal CellSpot 4G LTE Signal Booster 2nd Gen.

1. Introduction

The T-Mobile Personal CellSpot 4G LTE Signal Booster 2nd Gen. is designed to enhance 4G LTE and 3G/4G UMTS cellular signals within your home or office. This device improves call quality and data speeds for T-Mobile customers.

Key Features:

• Provides coverage for approximately 3,000 square feet.
• Supports up to 16 simultaneous users (8 on 4G LTE, and 8 on 3G/4G UMTS).
• Operates on Band 2 (1900 MHz) (V2 model only) and Band 4 (2100 MHz) (V1 & V2 models).
• Includes Voice over LTE (VoLTE) support.
• Allows any T-Mobile customer within range to connect securely without extra setup.

This image displays the two main components of the T-Mobile Personal CellSpot 4G LTE Signal Booster: the Window Unit and the Coverage Unit. Both units are dark gray with the T-Mobile logo and 'Personal CellSpot 4G LTE Signal Booster' text. The Window Unit shows an LTE signal strength indicator, while the Coverage Unit indicates 'CU' for Coverage Unit.

2. Safety Information

WARNING: This product can expose you to chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov.

Before using this device, you MUST REGISTER this device with your wireless provider and have your provider's consent. Most wireless providers consent to the use of signal boosters. Some providers may not consent to the use of this device on their network. If you are unsure, contact your provider.

You MUST operate this device with approved antennas and cables as specified by the manufacturer. Antennas MUST be installed at least 20 cm (8 inches) from any person. You MUST cease operating this device immediately if requested by the FCC (or ISED in Canada) or a licensed wireless service provider.

3. Package Contents

Verify that all items are present and undamaged. If any items are missing or damaged, contact T-Mobile support.

• 1x T-Mobile Personal CellSpot Window Unit (Signal Booster)
• 1x T-Mobile Personal CellSpot Coverage Unit (Indoor Antenna)
• 1x Power Adapter
• 1x Coaxial Cable (for connecting units)
• Mounting Hardware (for Window Unit)
• 1x Quick Start Guide / User Manual

This image shows the open product box with the two main units (Window Unit and Coverage Unit) nestled in their packaging. A Quick Start Guide is visible, along with instructions printed on the inside flaps of the box, indicating the setup order: 'START HERE Window Unit' and 'DO THIS NEXT Coverage Unit'.

4. Setup

Follow these steps to properly install your T-Mobile Personal CellSpot 4G LTE Signal Booster.

4.1. Placement of Units

1. Window Unit (Signal Booster): Place the Window Unit in a location with the strongest available outdoor cellular signal. This is typically near a window. Ensure it is positioned to maximize signal reception from the nearest cell tower.
2. Coverage Unit (Indoor Antenna): Place the Coverage Unit in the central area where you need improved signal coverage. Ensure there is adequate separation between the Window Unit and the Coverage Unit to prevent oscillation.

4.2. Connecting the Units

1. Connect Coaxial Cable: Connect one end of the provided coaxial cable to the 'Outdoor' port on the Window Unit and the other end to the 'Indoor' port on the Coverage Unit. Hand-tighten the connectors.
2. Power On: Connect the power adapter to the Window Unit and plug it into a power outlet. The unit will power on and begin searching for a signal.

4.3. Optimizing Signal

Use the Signal Supervisor app (if available for your model) or the LED indicators on the units to fine-tune the placement of both units for optimal performance. Aim for the highest number of bars or the strongest signal strength indicated.

5. Operating Instructions

Once installed and powered on, the T-Mobile Personal CellSpot 4G LTE Signal Booster operates automatically. The LED indicators on the unit will show its operational status.

5.1. Signal Indicators

• Green Light: Indicates normal operation and active signal boosting.
• Red Light/Flashing: May indicate an issue such as oscillation (units too close), weak outdoor signal, or a malfunction. Refer to the Troubleshooting section.

5.2. Usage

Ensure your T-Mobile device is within the coverage area of the Indoor Antenna. You should observe an increase in signal bars and improved call quality and data speeds. The booster supports 16 simultaneous users.

6. Maintenance

The T-Mobile Personal CellSpot 4G LTE Signal Booster is designed for minimal maintenance.

• Keep the units clean and free from dust. Use a soft, dry cloth for cleaning.
• Ensure proper ventilation around the units to prevent overheating.
• Regularly check cable connections to ensure they are secure.
• Avoid placing the units in areas with excessive heat, direct sunlight, or moisture.

7. Troubleshooting

If you experience issues with your signal booster, refer to the following common problems and solutions:

• No Signal Improvement:
  • Ensure the Window Unit is placed in an area with a strong existing outdoor signal.
  • Verify that the coaxial cable connections are secure.
  • Increase the separation distance between the Window Unit and the Coverage Unit.
• Red Light/Flashing Indicator:
  • This often indicates oscillation. Increase the distance between the Window Unit and the Coverage Unit.
  • Ensure there are no obstructions between the units that might cause signal feedback.
• Power Light Off:
  • Check if the power adapter is securely connected to the unit and the power outlet.
  • Verify the power outlet is functional.

8. Specifications

9. Warranty and Support

For warranty information or technical support, please refer to the contact details provided in your product's Quick Start Guide or visit the official T-Mobile support website.