1. Introduction
Thank you for choosing the Mophie Power Boost (10K) portable power bank. This device is designed to provide reliable power for your mobile devices on the go. It features a large internal battery and versatile USB ports for simultaneous charging. Please read this manual carefully to ensure proper use and maintenance of your power bank.
2. Safety Information
To prevent injury or damage to your device, observe the following safety precautions:
- Do not expose the power bank to extreme temperatures, direct sunlight, or moisture.
- Do not disassemble, modify, or attempt to repair the device.
- Keep out of reach of children.
- Use only compatible charging cables and adapters.
- Dispose of the power bank responsibly according to local regulations.
3. Package Contents
Verify that all items are present:
- Mophie Power Boost (10K) Portable Power Bank
- USB-A to USB-C Charging Cable
- Quick Start Guide (this manual)
4. Product Overview
Familiarize yourself with the components of your Mophie Power Boost (10K).
Image: Mophie Power Boost (10K) portable power bank, black, showing its sleek design and LED indicators on the side.
Image: Top view of the Mophie Power Boost (10K) showing a USB-A output port and a USB-C input/output port.
Key Features:
- 10,000mAh Internal Battery: Provides multiple charges for smartphones and other devices.
- Versatile USB-C Port: Functions as both an input for recharging the power bank and an output for charging devices.
- USB-A Output Port: Allows for simultaneous charging of a second device.
- LED Power Indicator: Four integrated LED lights display the charging status and remaining battery life.
5. Setup
Initial Charging of the Power Bank:
- Connect the supplied USB-A to USB-C cable to a compatible USB wall adapter (not included).
- Plug the USB-C end of the cable into the USB-C port on the Mophie Power Boost (10K).
- Plug the wall adapter into a power outlet.
- The LED indicators will illuminate to show the charging progress. A full charge is indicated when all four LEDs are solid.
It is recommended to fully charge the power bank before its first use.
6. Operating Instructions
Charging Your Devices:
- Connect your device's charging cable to either the USB-A or USB-C output port on the power bank.
- Connect the other end of the cable to your device.
- The power bank will automatically begin charging your device. The LED indicators will show the power bank's remaining battery level.
Image: Mophie Power Boost (10K) charging a smartphone via a white USB-C cable, demonstrating single device charging.
Charging Multiple Devices:
The Mophie Power Boost (10K) allows you to charge two devices simultaneously using both the USB-A and USB-C output ports.
- Connect the first device to the USB-A port using its compatible cable.
- Connect the second device to the USB-C port using its compatible cable.
- Both devices will begin charging simultaneously.
Image: Mophie Power Boost (10K) simultaneously charging two smartphones, one via USB-A and one via USB-C, with white cables.
LED Power Indicator:
The four LED lights on the side of the power bank indicate the remaining battery charge:
- 4 Solid LEDs: 75-100% charged
- 3 Solid LEDs: 50-75% charged
- 2 Solid LEDs: 25-50% charged
- 1 Solid LED: 0-25% charged (recharge soon)
- Flashing LEDs: Indicates the power bank is currently charging.
7. Maintenance
Proper care ensures the longevity of your power bank:
- Clean the power bank with a soft, dry cloth. Do not use harsh chemicals or abrasive materials.
- Store the power bank in a cool, dry place away from direct sunlight and extreme temperatures.
- If storing for extended periods, charge the power bank to approximately 50% every three months to maintain battery health.
8. Troubleshooting
If you encounter issues with your Mophie Power Boost (10K), refer to the following common solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Power bank not charging | Cable or adapter issue; power bank fully discharged. | Ensure cables are securely connected. Try a different cable or wall adapter. Allow power bank to charge for a longer period if completely drained. |
| Device not charging from power bank | Power bank is discharged; incorrect cable; device incompatibility. | Recharge the power bank. Use the correct charging cable for your device. Ensure your device is compatible with USB charging. |
| LED indicators not working | Power bank is off; internal fault. | Ensure the power bank is connected to a power source or a device. If the issue persists, contact customer support. |
9. Specifications
| Feature | Detail |
|---|---|
| Model Number | PWR-BOOST-10K |
| Battery Capacity | 10,000mAh |
| Battery Type | Lithium Polymer |
| Input Port | USB Type-C |
| Output Ports | 1x USB Type-A, 1x USB Type-C |
| Product Dimensions | 8 x 1 x 5 inches |
| Item Weight | 9.9 ounces |
| Color | Black |
| Manufacturer | Mophie |
10. Warranty and Support
Mophie products are designed for durability and performance. For warranty information and customer support, please visit the official Mophie website or contact their customer service department.
Online Support: www.mophie.com/support
Contact Information: Refer to the Mophie website for the most current contact details.
