Hieha Wireless CarPlay Adapter User Manual

Product Overview

The Hieha Wireless CarPlay Adapter (Model CP36) is designed to convert your car's existing wired CarPlay system into a wireless one. This eliminates the need for USB cables, providing a seamless and convenient CarPlay experience. It features a built-in 5G chip for stable and fast connections, supporting various CarPlay functionalities like navigation, music, and voice control.

This image displays the compact Hieha Wireless CarPlay Adapter in black, alongside its accompanying USB-A to USB-C and USB-C to USB-C data cables, ready for connection.

What's in the Box

• Wireless CarPlay Adapter (Model CP36)
• USB-A to USB-C Cable (1ft)
• USB-C to USB-C Cable (1ft)
• User Manual

This image shows all items included in the product package: the product box, the wireless CarPlay adapter, a USB-C to USB-C cable, a USB-A to USB-C cable, and the user manual.

Setup and Installation

The Hieha Wireless CarPlay Adapter is designed for effortless plug-and-play installation. Follow these steps to set up your adapter:

1. Connect the Adapter: Plug the wireless CarPlay adapter into your car's existing wired CarPlay USB port. Use the appropriate USB-A to USB-C or USB-C to USB-C cable provided.
2. Enable Bluetooth and Wi-Fi: On your iPhone, ensure both Bluetooth and Wi-Fi are turned on.
3. Pair with the Adapter: Connect your iPhone to the adapter's Bluetooth network. The adapter's name will typically appear as "smartBox-XXXX" (where XXXX are unique characters).
4. Confirm Pairing: Allow your iPhone to access CarPlay as prompted by the on-screen notification.

After the initial connection, the adapter will automatically connect to your iPhone within 5-10 seconds each time you start your car, provided Bluetooth and Wi-Fi are enabled on your phone.

This image illustrates the Hieha adapter plugged into a car's USB port, with the CarPlay interface seamlessly displayed on the vehicle's infotainment screen, highlighting its plug-and-play functionality and stable connection.

Installation Video Guide

Operating Instructions

Once connected, the Hieha Wireless CarPlay Adapter allows you to fully utilize your iPhone's CarPlay features wirelessly. The adapter's built-in 5G chip ensures a stable and fast response for all your applications.

• Navigation: Use Google Maps, Apple Maps, or Waze for real-time navigation directly on your car's display.
• Music & Audio: Stream music from Apple Music, Pandora, Spotify, and other audio apps.
• Communication: Make and receive phone calls, send messages, and use Siri voice control for hands-free operation.
• Control Methods: The adapter supports your car's original control methods, including touch screen, steering wheel controls, and knob operation.

This image showcases the various functions available through the wireless CarPlay adapter, such as touch screen control, steering wheel control, navigation, and OEM knob control, all accessible on the car's display.

CarPlay Functions Video Guide

Maintenance and Firmware Updates

To ensure optimal performance and access to the latest features, it is recommended to keep your Hieha Wireless CarPlay Adapter's firmware updated. The adapter supports online updates.

Performing an Online Update:

1. Connect the wireless CarPlay adapter to a USB power adapter (not your car's USB data port) for stable power during the update.
2. Turn on your iPhone's Wi-Fi and join the Wi-Fi network named "smartBox-XXXX" (where XXXX are unique characters).
3. Open your iPhone's web browser (e.g., Safari) and enter the IP address 192.168.1.101 in the address bar.
4. On the access page, you can download the latest firmware version. Ensure your iPhone remains connected to the "smartBox-XXXX" network until the update is complete.

Important Notes:

• Firmware updates typically take 3-4 minutes. The orange/green light on the adapter will flash during the process.
• Do not power off the adapter or disconnect your phone during the update process.
• If the update is successful, the Wi-Fi device name may change.

This image shows a smartphone displaying the online update interface for the Hieha Wireless CarPlay Adapter, indicating the process for keeping the device's firmware current.

Troubleshooting

If you encounter issues with your Hieha Wireless CarPlay Adapter, try the following troubleshooting steps:

• Connection Issues:
  • Ensure your car's wired CarPlay system is functioning correctly.
  • Verify that Bluetooth and Wi-Fi are enabled on your iPhone and connected to the adapter.
  • Try forgetting the adapter's Bluetooth and Wi-Fi networks on your iPhone and re-pairing.
  • Restart your iPhone and the car's infotainment system.
  • Ensure the adapter is securely plugged into the USB port.
• No Sound/Audio Problems:
  • Check your car's audio input settings to ensure CarPlay is selected.
  • Verify volume levels on both your iPhone and car's audio system.
  • Disconnect and reconnect the adapter.
• Lag or Delayed Response:
  • Ensure your iPhone's operating system is up to date.
  • Perform a firmware update on the adapter as described in the Maintenance section.
  • Minimize background apps on your iPhone.
• Firmware Update Failure:
  • Ensure the adapter is connected to a stable power source (not the car's USB port) during the update.
  • Do not interrupt the update process.
  • If issues persist, contact Hieha customer support.

Specifications

This image provides a detailed list of car brands and models that are compatible with the Hieha Wireless CarPlay Adapter, covering a wide range of vehicles from 2016 onwards.

Warranty and Support

Hieha is committed to providing high-quality products and excellent customer service. For any questions, technical assistance, or warranty claims, please refer to the contact information provided in the physical user manual included with your product or visit the official Hieha website for professional technical support.

The product is designed for durability and reliable performance. Regular firmware updates (as detailed in the Maintenance section) help ensure continued optimal operation.