CATCHFACE Smart Lock User Manual

1. Introduction

Thank you for choosing the CATCHFACE Smart Lock. This manual provides essential information for the proper installation, operation, and maintenance of your new smart lock. Please read it thoroughly before installation and keep it for future reference.

2. Product Overview

The CATCHFACE Smart Lock offers advanced security and convenience with multiple unlocking methods. It is designed to replace standard single-cylinder U.S. door locks and fits both left and right, inner and outer doors.

Key Features:

• 5-in-1 Unlocking Methods: Fingerprint, Anti-peep virtual password, IC Cards, TTLock App, and Physical Key.
• Remote Control Capability: When paired with the CATCHFACE WiFi Gateway (sold separately), you can lock/unlock remotely, set codes, and check access logs.
• User Management: Ideal for rental hosts and homeowners, allowing unique keys for each user and a 24/7 activity log.
• Emergency Power: Features a micro USB emergency power interface and backup keys for low battery situations.

3. Setup and Installation

Installation of the CATCHFACE Smart Lock is designed to be straightforward. Please ensure your door meets the following requirements:

• Door Thickness: Suitable for doors with a thickness of 35-50mm.
• Adjustable Deadbolt: The adjustable deadbolt accommodates sizes between 60mm to 70mm.

A detailed installation video is available to guide you through the process. Ensure all components are present before beginning installation.

4. Operating Instructions

4.1. Fingerprint Unlock

The smart lock features 360° fingerprint recognition for fast unlocking in 0.5 seconds. It can store up to 120 fingerprints.

4.2. Password Unlock

Utilize the anti-peep virtual password feature to prevent others from guessing your code. You can input any random numbers before or after your actual password. The keypad is backlit for easy use at night.

4.3. IC Card Unlock

The smart lock supports unlocking with IC cards, providing a convenient alternative for users who prefer not to use a smartphone or fingerprint. Five IC cards are included with the lock.

4.4. TTLock App Control

The TTLock App allows you to manage your lock from anywhere. Features include monitoring lock status (remaining power, alerts), sending eKeys to other TTLock users, generating passcodes, managing fingerprints, and viewing operation logs. For remote control functionality, the CATCHFACE WiFi Gateway (sold separately, ASIN: B085HFFF9T) is required.

5. Maintenance

To ensure optimal performance and longevity of your CATCHFACE Smart Lock, regular maintenance is recommended.

5.1. Battery Replacement

The smart lock is powered by 4 AAA alkaline batteries. The TTLock App will provide a low battery alarm when the power is critically low (below 20%).

5.2. Emergency Power and Backup Keys

In case the battery is completely drained, you can use the micro USB emergency power interface with a power bank for temporary power supply, or use one of the two included physical backup keys to open the door.

6. Troubleshooting

If you encounter any issues with your CATCHFACE Smart Lock, please refer to the following common solutions:

• Lock Not Responding: Check battery levels. If low, use the micro USB emergency power or backup key.
• Fingerprint Not Recognized: Ensure your finger is clean and dry. Try re-registering your fingerprint if issues persist.
• Password Entry Issues: Ensure you are entering the correct password. The anti-peep feature allows extra digits, but the core password must be correct.
• App Connectivity Problems: Ensure Bluetooth is enabled on your smartphone. If using remote features, verify your CATCHFACE WiFi Gateway is properly connected and online.
• Door Not Locking/Unlocking Properly: Check for any obstructions in the door frame or latch. Ensure the lock is correctly aligned and installed.

For persistent issues, please contact CATCHFACE customer support.

7. Specifications

8. Warranty and Support

For warranty information and technical support, please refer to the documentation included with your product or visit the official CATCHFACE website. You can also find additional resources and contact information via the User Guide (PDF) and Installation Manual (PDF) provided by the manufacturer.