Introduction
This manual provides detailed instructions for the installation, operation, maintenance, and troubleshooting of your ANZZI Envo Electric Tankless Water Heater, Model WH-AZ018-M3. Please read this manual thoroughly before installation and use to ensure proper function and safety.
The ANZZI Envo tankless water heater is designed to provide continuous hot water on demand, offering a compact and efficient solution for various applications.
Key Features
- Space-Saving Design: No tank required, allowing for installation in compact areas such as cabinets and closets.
- Water/Electric Separation: Advanced design ensures the flowing water and electrical system are isolated for enhanced safety.
- LED Display: Features an intuitive LED display for easy temperature monitoring and adjustment.
- On-Demand Hot Water: Provides instant and continuous hot water without the need for a storage tank.
Setup and Installation
Professional installation is highly recommended for this electric tankless water heater to ensure compliance with local electrical and plumbing codes and for safe operation.
Electrical Requirements
The ANZZI Envo 18 kW model requires specific electrical infrastructure. Ensure your electrical panel can support these requirements before installation.
- Voltage: 240 Volts
- Wattage: 18000 Watts
- Maximum Current Draw: 75 Amps
- Recommended Breaker: 2 x 40 AMP Double Pole Breakers
- Required Wire Gauge: 2x8 AWG

For questions regarding electrical setup, contact ANZZI support at 305-330-1146.
Sizing and Capacity
The performance of a tankless water heater depends on the incoming water temperature and the desired flow rate. Refer to the chart below to determine the appropriate unit capacity for your local climate and usage needs.

Physical Placement
The compact design of the ANZZI Envo allows for flexible installation in various locations, including under sinks, in cabinets, or utility areas. Ensure adequate clearance for maintenance and proper ventilation.


Operating Instructions
The ANZZI Envo features a user-friendly interface for setting and monitoring water temperature.

- Power On/Off: Press the power button to turn the unit on or off.
- Set Temperature: Use the up and down arrow buttons on the display to adjust your desired water temperature. The maximum temperature is 125°F.
- Monitor Temperature: The LED display will show both the set temperature and the actual output water temperature.
- Continuous Hot Water: Once activated, the unit will provide continuous hot water at the set temperature, as long as the flow rate is within its capacity.
Note on Multiple Fixtures: While designed for continuous hot water, simultaneous use of multiple high-flow fixtures (e.g., two showers and a washing machine) may temporarily reduce the output temperature, especially in colder climates. Adjusting the flow rate at the fixture can help maintain desired temperatures.


Video 1: ANZZI Envo Tankless Electric Water Heater Overview. This video demonstrates the compact size, easy installation, and continuous hot water delivery of the ANZZI Envo tankless water heater, highlighting its space-saving benefits and efficient heating technology.
Maintenance
Regular maintenance ensures the longevity and efficient operation of your tankless water heater. It is recommended to have the unit inspected annually by a qualified professional.
- Descaling: Depending on your water hardness, periodic descaling may be necessary to remove mineral buildup from the heating elements. Consult a professional for this service.
- Inspect Connections: Regularly check all water and electrical connections for any signs of leaks or wear.
- Clean Exterior: Keep the exterior of the unit clean and free from dust and debris.
Troubleshooting
If you experience issues with your ANZZI Envo water heater, consider the following common troubleshooting steps:
- No Hot Water:
- Check if the unit is powered on and the circuit breakers are not tripped.
- Ensure sufficient water flow to activate the heating elements.
- Verify the set temperature on the LED display.
- Insufficient Hot Water Temperature:
- Increase the set temperature on the unit.
- Reduce the water flow rate at the faucet or shower.
- Ensure the unit's capacity matches your demand, especially during simultaneous use of multiple fixtures.
- Consider the incoming water temperature, which can affect performance.
- Error Codes: Refer to the specific error code displayed on the LED screen and consult the full product manual (if available) or contact customer support.
For persistent issues, contact ANZZI customer support.
Specifications
| Feature | Detail |
|---|---|
| Brand | ANZZI |
| Model Number | WH-AZ018-M3 |
| Product Dimensions | 10.24"W x 15.16"H |
| Special Feature | LED Display |
| Color | Green |
| Wattage | 18000 watts |
| Voltage | 240 Volts |
| Maximum Temperature | 125 Degrees Fahrenheit |
| Heat Output | 18000 Watts |
| Efficiency | High |
| Mounting Type | Wall |
| Is Electric | Yes |
| Manufacturer | SW CORP |
| Item Weight | 16.15 pounds |
| UPC | 191042063402 |
| Certification | ETL |


Warranty and Support
The ANZZI Envo Electric Tankless Water Heater comes with a Limited Lifetime Warranty, reflecting the manufacturer's confidence in product quality and durability.
For warranty claims, technical assistance, or any product-related inquiries, please contact ANZZI customer support.
Customer Support Phone: 305-330-1146
Please have your model number (WH-AZ018-M3) and purchase information ready when contacting support.





