1. Setup and Initial Use
The BILITOK Zero Gravity Full Body Massage Chair, Model Charles, is designed for convenience and arrives completely assembled in a single package. This space-saving design eliminates the need for complex assembly procedures, allowing for immediate use upon delivery.
Upon receiving your massage chair, carefully remove it from its packaging. Ensure that the chair is placed on a stable, level surface. Due to its zero-gravity recline feature, allow sufficient clearance behind and in front of the chair for full recline functionality. A minimum of 1.97 inches (approximately 5 cm) of space is recommended behind the chair for optimal operation.

Image: Box dimensions and chair states (upright and reclined) with space recommendations.
Before first use, please consult the safety instructions provided with the product. Ensure proper connection to a power source and familiarize yourself with the basic controls. The chair is ready for use once unpacked and powered on.
2. Operating Instructions
The BILITOK massage chair offers a variety of massage functions and customizable settings controlled via an intuitive touch screen interface.
2.1 Control Panel Overview
The chair features a smart touch screen controller that allows you to select massage modes, adjust intensity, and control various functions. The controller is typically located on the armrest for easy access.

Image: Smart touch screen controller and integrated features like Bluetooth speaker and foot rollers.
2.2 Massage Modes and Customization
The chair provides 12 distinct massage modes and 5 massage techniques. You can adjust the intensity across 3 levels, and the massage speed and gear width (roller spacing) also have 3 settings each. These options allow for a personalized massage experience tailored to your preferences.

Image: Overview of massage modes, techniques, intensity, gear width, and speed settings.
2.3 Zero Gravity Function
Activate the zero gravity recline feature for a sensation of weightlessness, which can enhance the massage effect by reducing pressure on the spine. The chair offers multiple recline angles, including basic, comfortable, and deep zero gravity positions.

Image: Zero Gravity recline positions (Basic, Comfortable, Deep).

Image: Zero Gravity design illustrating the benefits of reduced burden on the heart.
2.4 Full Body Airbag Massage and Heating
The chair incorporates airbags for full body compression massage, targeting areas such as shoulders, arms, lumbar region, and calves. Additionally, it features a waist heating function that provides warmth to help relax muscles and relieve fatigue.

Image: Full body airbag massage areas, waist heating, and foot roller massage.

Image: Fast heating feature for effective fatigue relief.
2.5 Foot Roller Massage
The footrest includes integrated foot rollers and air compression to massage the soles of your feet and calves. This feature is designed to promote blood circulation and relieve foot fatigue. The footrest is extendable to accommodate users of various heights.

Image: Detailed view of foot roller massage and air compression features.
2.6 SL-Track Massage System
The chair utilizes an SL-track massage system, which follows the natural curve of your spine from the neck down to the glutes. This design ensures comprehensive massage coverage, effectively relaxing the spine and relieving tense muscles.

Image: SL-Track massage chair system for comprehensive spinal massage.
2.7 Bluetooth Speaker
Integrated Bluetooth speakers allow you to connect your device and enjoy music, podcasts, or other audio during your massage session. The speakers are positioned for an immersive audio experience.

Image: Built-in Bluetooth speaker feature for audio enjoyment during massage.
3. Maintenance
Regular maintenance ensures the longevity and optimal performance of your BILITOK massage chair.
- Cleaning: Wipe the chair's surface with a soft, damp cloth. Avoid using harsh chemicals or abrasive cleaners, as these can damage the faux leather finish.
- Storage: When not in use for extended periods, store the chair in a cool, dry place away from direct sunlight and extreme temperatures.
- Power Cord: Periodically inspect the power cord for any signs of damage. If damaged, contact customer support for assistance.
4. Troubleshooting
If you encounter any issues with your massage chair, please refer to the following common troubleshooting tips:
- Chair Not Powering On: Ensure the power cord is securely plugged into both the chair and a working electrical outlet. Check if the power switch on the chair is in the 'On' position.
- Massage Function Not Working: Verify that a massage program has been selected on the control panel. Check for any error messages displayed on the screen.
- Unusual Noises: Minor operational noises are normal. If you hear loud or unusual noises, discontinue use and contact customer support.
- Bluetooth Connectivity Issues: Ensure your device's Bluetooth is enabled and the chair is in pairing mode. Refer to your device's manual for specific pairing instructions.
For issues not resolved by these steps, please contact BILITOK customer support.
5. Specifications
| Brand | BILITOK |
| Model Name | Charles |
| Product Dimensions | 30"D x 18"W x 63"H |
| Size (Reclined) | 55"D x 29"W x 34"H |
| Item Weight | 149.7 pounds |
| Form Factor | Recliner |
| Back Style | Recliner Back |
| Special Features | Arm Rest, Cushion Availability, Zero Gravity, Full Body Massage, Heating, Airbags, Bluetooth Speaker, Foot Roller, Touch Screen, Space-Saving |
| Unit Count | 1 Count |
| Recommended Uses | Office, Relaxing |
| Style | Retro |
| Pattern | Solid |
| Room Type | Office |
| Age Range (Description) | Adult |
| Included Components | Arm Pad, Caster, Cushion, Ottoman |
| Shape | Rectangular |
| Surface Recommendation | Hard Floor |
| Indoor/Outdoor Usage | Indoor |
| Furniture Finish | Faux Leather |
| Leg Style | Sled Base |
| Reclining Position Count | 2+ |
| Tilting | Yes |
| UPC | 759784286956 |
| ASIN | B09Y5FCPD3 |
| Date First Available | April 18, 2022 |
6. Warranty and Support
For warranty information, customer support, or to report any issues, please refer to the documentation included with your product or contact BILITOK customer service directly. Ensure you retain your proof of purchase for warranty claims.
For additional assistance, you may visit the BILITOK Store on Amazon.