ecobee Smart Thermostat Enhanced User Manual

1. Product Overview

The ecobee Smart Thermostat Enhanced is designed to provide automatic energy savings and adapt to your lifestyle. It adjusts temperature based on occupancy, suggests schedule changes, and optimizes energy consumption. Features like eco+ automatically adjust temperatures when you're away or asleep. The thermostat can be controlled via smart devices, Apple Watch, and integrates with smart home systems such as Apple HomeKit, Amazon Alexa, Google Assistant, SmartThings, and IFTTT. It is Energy Star Certified, ensuring comfort and savings.

Key Features

• Save up to 26% per year on heating and cooling costs by automatically adjusting temperature when away.
• Preheats or precools your home before arrival for optimal comfort.
• Automatically adjusts temperature to account for humidity.
• Easy installation with included Power Extender Kit for homes without a C-Wire.
• Remote control via smartphone, tablet, or Apple Watch using the ecobee app.
• Hardwired design eliminates battery replacement concerns.
• Compatible with most 24 VAC HVAC equipment (Gas, oil, electric, dual fuel, forced air Conventional (2H/2C) Heat Pump (3H/2C), & Boilers).
• Works with SmartSensor (sold separately) to measure temperature in specific rooms.

Figure 1: Front view of the ecobee Smart Thermostat Enhanced displaying current temperature and humidity.

2. Setup and Installation

Installing your ecobee Smart Thermostat Enhanced is designed to be straightforward. The device includes a Power Extender Kit (PEK) for systems that do not have a common (C) wire, ensuring compatibility with most homes.

Installation Steps

1. Power Off: Before beginning, ensure your HVAC system's power is turned off at the breaker.
2. Remove Old Thermostat: Carefully remove your existing thermostat from the wall. Take a picture of the wiring for reference.
3. Identify Wires: Label your existing wires using the provided wire labels. Refer to the compatibility table below for common wiring configurations.
4. Install Backplate: Mount the ecobee backplate to the wall using the included screws and drywall plugs.
5. C-Wire / PEK Installation: If your system lacks a C-wire, install the Power Extender Kit according to the detailed instructions provided in the ecobee mobile app. This kit repurposes existing wires to provide constant power.
6. Connect Wires: Connect the labeled wires to the corresponding terminals on the ecobee backplate.
7. Attach Thermostat: Snap the ecobee thermostat onto the mounted backplate.
8. Power On & App Setup: Restore power to your HVAC system. Follow the on-screen prompts on the thermostat and the ecobee mobile app to complete the setup, including Wi-Fi connection and initial configuration.

Figure 2: The ecobee Smart Thermostat is designed for DIY installation, often completed in under 45 minutes.

Figure 3: Table detailing compatible HVAC system types and required wiring for ecobee thermostat installation.

3. Operating Your Thermostat

Basic Controls

The ecobee Smart Thermostat features a responsive touchscreen interface. You can adjust the temperature directly by tapping the displayed temperature and sliding your finger up or down. The screen also shows current indoor temperature, humidity, and system status.

Smart Features (eco+)

The eco+ feature enhances energy savings and comfort:

• Occupancy Detection: The thermostat learns your habits and can detect motion and phone presence to determine if you are home or away, adjusting temperatures accordingly.
• Humidity Adjustment: It automatically adjusts the temperature to account for indoor humidity levels, ensuring your home feels comfortable.
• Optimized Energy Savings: eco+ can learn your routine and recommend schedule changes for optimal energy savings. It can also heat or cool your home when electricity is more affordable or cleaner.

Scheduling

You can customize your thermostat's schedule to match your daily and weekly routines:

1. Set Comfort Settings: Define your preferred temperature ranges for 'Home', 'Away', and 'Sleep' modes.
2. Create Schedule: Access the 'Schedule' menu on the thermostat or via the app. You can set specific comfort modes for different times of the day and for each day of the week. For example, you can set a 'Sleep' mode from 10 PM to 7 AM, followed by an 'Away' mode during work hours, and then 'Home' mode for evenings.

Smart Home Integration

The ecobee Smart Thermostat Enhanced works seamlessly with popular smart home platforms:

• Voice Control: Compatible with Siri, Amazon Alexa, and Google Assistant for convenient voice commands.
• Ecosystem Integration: Connects with Apple HomeKit, SmartThings, and IFTTT for broader smart home automation.

Figure 4: The ecobee Smart Thermostat can double as a security base and keypad when integrated with ecobee Smart Security.

Figure 5: The thermostat works with SmartSensor (sold separately) to monitor temperature in specific rooms.

4. Maintenance

Air Quality Monitoring

The ecobee Smart Thermostat Enhanced provides real-time indoor air quality reports. If the air quality is detected as 'Fair' or 'Poor' due to volatile organic compounds or high carbon dioxide levels, the thermostat may suggest opening a window to improve ventilation.

General Care

To ensure optimal performance and longevity, regularly wipe the thermostat screen and body with a soft, dry cloth. Avoid using abrasive cleaners or solvents.

5. Troubleshooting

Common Issues and Solutions

• No Power / Screen Off: Ensure your HVAC system's power is on at the breaker. Verify that the C-wire (or Power Extender Kit) is correctly installed and providing constant power.
• Wi-Fi Connectivity Issues: Check your home Wi-Fi network. Ensure the thermostat is within range of your router. Restarting your router and the thermostat may resolve connection problems.
• Incorrect Temperature Readings: Ensure no direct heat sources (e.g., direct sunlight, heat vents) are affecting the thermostat's sensor. If using SmartSensors, ensure they are placed optimally.
• System Not Responding (Heating/Cooling): Verify the system mode (Heat, Cool, Auto) is correctly set. Check wiring connections at the thermostat and HVAC unit. If issues persist, consult a qualified HVAC technician.
• App Control Problems: Ensure your smartphone has an active internet connection. Update the ecobee app to the latest version. Log out and log back into your ecobee account.

For more detailed troubleshooting steps, refer to the comprehensive user manual PDF available on the ecobee support website or contact ecobee customer support.

6. Technical Specifications

Figure 6: Dimensions of the ecobee Smart Thermostat Enhanced.

7. Warranty Information

The ecobee Smart Thermostat Enhanced comes with a 3-year manufacturer's warranty.

Figure 7: Product packaging highlighting the 3-year warranty.

8. Support

For additional assistance, detailed user guides, or to contact customer support, please refer to the following resources:

• User Manual (PDF): Download PDF Manual
• ecobee Store: Visit the Official ecobee Store on Amazon