1. Introduction
This user manual provides essential information for the safe and efficient operation of your Samsung Smart Signage QB65B 65-inch 4K UHD Display. Please read this manual thoroughly before using the product and retain it for future reference. It covers setup, operation, maintenance, troubleshooting, and technical specifications.
The Samsung QB65B is a high-performance digital signage flat panel designed for commercial applications, featuring a 65-inch LED display with 4K Ultra HD resolution and Tizen operating system.
2. Safety Information
Always follow basic safety precautions to reduce the risk of fire, electric shock, and injury. Ensure the display is installed in a well-ventilated area, away from direct sunlight, heat sources, and moisture. Do not block ventilation openings. Only use the power cord supplied with the product. Refer to a qualified service technician for any repairs.
3. Setup and Installation
3.1 Unpacking
Carefully remove the display from its packaging. Inspect for any damage that may have occurred during shipping. Retain the packaging materials for future transport or storage.
3.2 Display Overview
This image shows the front view of the Samsung Smart Signage QB65B display, highlighting its slim bezels and large screen area, ideal for displaying high-resolution content.
An angled view of the display, providing a better sense of its physical presence and screen clarity.
This image displays the slim side profile of the QB65B, emphasizing its sleek and modern design suitable for various installation environments.
3.3 Mounting and Placement
The display can be mounted on a wall or placed on a stand (sold separately). Ensure the mounting solution is compatible with VESA standards and can support the display's weight of approximately 73.3 pounds (33.2 kg). Maintain adequate space around the display for ventilation.
3.4 Connecting External Devices
The QB65B display offers various ports for connecting external devices. Refer to the image below for port locations.
This image shows the full rear panel of the Samsung QB65B, indicating the general layout of the input/output connections and mounting points.
A detailed view of the connectivity panel, showing ports such as HDMI, USB, Ethernet (LAN), and other control interfaces. Connect your source devices (e.g., media player, PC) to the appropriate input ports.
- HDMI: Connect high-definition video and audio sources.
- USB: For connecting USB storage devices or peripherals.
- Ethernet (LAN): For network connectivity and content management.
- Audio Out: For connecting external audio systems.
3.5 Power Connection
After all external devices are connected, plug the power cord into the display's power inlet and then into a grounded electrical outlet. Ensure the power source meets the display's voltage requirements.
4. Operating Instructions
4.1 Powering On/Off
- To Power On: Press the power button on the remote control or the display.
- To Power Off: Press the power button again. For complete power disconnection, unplug the power cord.
4.2 Initial Setup and Menu Navigation
Upon first power-on, the display will guide you through an initial setup process, including language selection, network configuration (Wi-Fi or Ethernet), and basic display settings. Use the remote control to navigate the on-screen display (OSD) menu. The OSD allows you to adjust picture settings, sound, network, and system configurations.
4.3 Smart Signage Features (Tizen OS)
The QB65B runs on Samsung's Tizen operating system, providing an integrated platform for content management and playback. Connect the display to a network via Wi-Fi or Ethernet to access online content, update firmware, and utilize remote management solutions. Refer to the separate Tizen OS guide for detailed content scheduling and management instructions.
4.4 Audio Settings
The display includes built-in 10W speakers. You can adjust the volume and other audio settings through the OSD menu. For enhanced audio, connect external speakers or an audio system to the Audio Out port.
5. Maintenance
5.1 Cleaning the Display
- Screen: Gently wipe the screen with a soft, lint-free cloth. For stubborn marks, slightly dampen the cloth with water or a specialized screen cleaner. Do not spray cleaner directly onto the screen.
- Casing: Wipe the casing with a soft, dry cloth. Avoid using abrasive cleaners or solvents.
5.2 General Care
To prolong the life of your display, avoid exposing it to extreme temperatures, high humidity, or dusty environments. Ensure proper ventilation to prevent overheating.
6. Troubleshooting
If you encounter issues with your display, refer to the following common troubleshooting steps before contacting service.
| Problem | Possible Solution |
|---|---|
| No power | Check if the power cord is securely connected to both the display and the power outlet. Ensure the power outlet is functional. |
| No signal | Verify that the input source is correctly connected and selected. Check the cable connections between the source device and the display. |
| Picture is distorted or unclear | Adjust the display resolution on your source device to match the display's native resolution (3840 x 2160). Check cable quality and connections. |
| Remote control not working | Ensure there are no obstructions between the remote and the display. Replace the batteries in the remote control. |
| Network connection issues | Check Wi-Fi settings or Ethernet cable connection. Restart your router/modem. Ensure network settings are correctly configured in the OSD. |
7. Specifications
Key technical specifications for the Samsung Smart Signage QB65B display:
- Model Number: 12582230000
- Display Diagonal: 65 inches (165.1 cm)
- Display Technology: LED
- Display Resolution: 3840 x 2160 pixels (4K Ultra HD)
- Display Brightness: 350 cd/m²
- Response Time: 8 ms
- Aspect Ratio: 16:9
- Operating System: Tizen
- Connectivity: Ethernet LAN, Wi-Fi, HDMI, USB
- Built-in Speakers: 10 W
- Product Dimensions (W x H x D): 57.09 x 32.68 x 1.57 inches (145 x 83 x 4 cm)
- Item Weight: 73.3 pounds (33.2 kg)
- Color: Black
8. Warranty and Support
Your Samsung Smart Signage QB65B display is covered by a limited warranty. Please refer to the warranty card included with your product for specific terms and conditions. For technical support, service, or warranty claims, please contact Samsung customer service through their official website or the contact information provided in your product documentation.
For the latest drivers, software, and support resources, visit the official Samsung support website.
