DIHOOM 4K PoE Security Camera System User Manual

1. Introduction

Thank you for choosing the DIHOOM 4K PoE Security Camera System. This system provides advanced surveillance capabilities with 4K Ultra HD resolution, Power over Ethernet (PoE) for simplified installation, and intelligent features like motion detection with person/vehicle identification. This manual will guide you through the setup, operation, and maintenance of your security system to ensure optimal performance and protection for your home or business.

This image displays the complete DIHOOM 4K PoE Security Camera System, featuring four 8MP PoE cameras, the Network Video Recorder (NVR) unit, and a 2TB hard disk drive for continuous recording. A smartphone screen showing live footage is also depicted, illustrating remote viewing capabilities.

2. What's in the Box

Please check the contents of your package to ensure all items are present:

• 1x 8MP PoE NVR (Network Video Recorder)
• 4x 4K PoE IP Cameras
• 4x 66 feet Ethernet Cables
• 1x 52V NVR Power Adapter
• 1x USB Mouse
• 1x Short Ethernet Cable
• 4x Screws Packs (for camera mounting)
• 4x Warning Labels
• User Manual, Quick Install Guide

3. System Setup

3.1 Physical Connection

The DIHOOM PoE system simplifies installation by using a single Ethernet cable for power, video, and audio transmission.

1. Connect Cameras to NVR: Use the provided 66-foot Ethernet cables to connect each 4K PoE IP camera to the PoE ports on the back of the NVR.
2. Connect NVR to Router: Use the short Ethernet cable to connect the NVR's LAN port to your internet router. This is essential for remote viewing and network access.
3. Connect NVR to Monitor: Connect a monitor to the NVR using either the HDMI or VGA video output port.
4. Connect Power: Plug the 52V NVR power adapter into the NVR's power input and then into a power outlet.
5. Connect Mouse: Plug the USB mouse into one of the NVR's USB ports for navigation.

This image provides a detailed breakdown of the camera's external features, including its metal housing, LED spotlights, lens, microphone, infrared LEDs, speaker, and RJ45 Ethernet port. Below it, a diagram of the NVR's rear panel shows various ports such as PoE ports, LAN port, VGA, HDMI, USB, audio output, and power input, facilitating easy connection and setup.

This image depicts the simplicity of the Power over Ethernet (PoE) system for outdoor camera installation. It shows an NVR connected to a router, with an Ethernet cable extending from the NVR to an outdoor camera mounted on a house, illustrating how power, network, video, and audio are transmitted over a single cable for distances up to 330 feet.

3.2 Initial Power On and Configuration

Once all connections are made, power on the NVR. Follow the on-screen prompts to complete the initial setup, which typically includes setting a password, configuring network settings (DHCP is recommended for ease of use), and formatting the 2TB HDD if prompted.

3.3 App Installation for Remote Access

For remote viewing and control, download the free XMeye Pro App from your smartphone's app store (iOS or Android). Scan the QR code displayed on the NVR's monitor to easily add your device to the app.

4. Operating Instructions

4.1 Live View and Playback

Access live camera feeds and review recorded footage through the NVR's connected monitor or via the XMeye Pro app. The NVR supports 24/7 recording to the 2TB HDD.

This image shows a user holding a smartphone with the XMeye Pro application open, displaying multiple live and recorded video feeds from the security cameras. This highlights the system's remote viewing and personalized control features, allowing users to monitor their property anytime, anywhere.

4.2 Motion Detection and Smart Alerts

The system features advanced motion detection with Person/Vehicle Detection capabilities. This reduces false alarms and provides more accurate alerts.

• Configuration: On the NVR or via the XMeye Pro app, navigate to the 'Alarm' or 'Detection' settings.
• Enable Detection: Activate motion detection and select 'Person Detection' and/or 'Vehicle Detection' as needed.
• Set Detection Area: Define specific areas within the camera's view where you want motion detection to be active.
• Alerts: Configure how you receive alerts (e.g., push notifications to your phone, email alerts).

This image illustrates the advanced AI detection capabilities of the DIHOOM security camera. It shows a camera with an active spotlight and a siren icon, indicating its ability to deter intruders. The diagram also depicts how alerts are sent to a smartphone, tablet, and laptop, and how the system can notify authorities.

4.3 Night Vision and Dual Deterrence

The cameras offer powerful night vision and dual deterrence features:

• Infrared (IR) Night Vision: Provides crisp 4K black & white video up to 100 feet in dark conditions.
• Color Night Vision: The built-in LED spotlights can activate upon motion detection, illuminating the area to record colorful footage at night.
• Siren: An optional motion-activated siren can be configured to sound, providing an audible deterrent to unwanted visitors.

4.4 4K Ultra HD Resolution

The 8MP cameras deliver 4K Ultra HD resolution, ensuring highly detailed and clear images. This allows for easier recognition of faces, license plates, and other fine details when zooming in.

This image demonstrates the superior clarity of 4K Ultra HD resolution compared to 2K resolution. The top half shows a sharp, readable license plate captured in 4K, while the bottom half shows the same license plate appearing pixelated and less clear in 2K, emphasizing the enhanced detail provided by 4K.

This image illustrates the superior detail of 4K Ultra HD resolution. It shows a girl playing soccer, with a zoomed-in comparison of her face. The 4K view on the top right clearly shows finer details compared to the 1080P view on the bottom right, demonstrating less pixelation and greater clarity.

5. Maintenance

5.1 Camera Cleaning

Regularly clean the camera lenses with a soft, damp cloth to ensure clear image quality. Avoid abrasive cleaners that could scratch the lens.

5.2 Firmware Updates

Check the DIHOOM official website or the XMeye Pro app periodically for firmware updates. Keeping your system's firmware up-to-date ensures optimal performance, security, and access to new features.

5.3 Hard Drive Management

The 2TB HDD provides ample storage. The NVR is configured to overwrite the oldest footage automatically once the hard drive is full. You can adjust recording settings (e.g., motion-only recording) to optimize storage usage.

6. Troubleshooting

• No Video Display:
  - Check all cable connections (Ethernet, HDMI/VGA, power).
  - Ensure the NVR is powered on and the monitor is set to the correct input source.
  - Verify that cameras are properly connected to PoE ports and receiving power (check camera indicator lights).
• No Remote Access:
  - Ensure the NVR is connected to your router and has internet access (check network status on NVR).
  - Verify that the XMeye Pro app is correctly configured and the device is added.
  - Check your router's firewall settings if you experience connection issues.
• Motion Detection Not Working:
  - Ensure motion detection is enabled for the specific camera channels.
  - Adjust sensitivity settings.
  - Verify that the detection area is correctly configured and not too small or large.
• Poor Night Vision:
  - Ensure the camera lens is clean and free from obstructions.
  - Check for strong light sources near the camera that might interfere with IR illumination.
• System Offline:
  - Check the NVR's power connection.
  - Verify the network cable connection between the NVR and the router.
  - Restart the NVR and your router.

7. Specifications

This image emphasizes the durability of the DIHOOM security camera, showcasing its IP66 weatherproof rating. The camera is depicted with water splashing on it and icons for snow and rain, indicating its ability to withstand harsh outdoor environmental conditions, with an operating temperature range from -10°C/14°F to 66°C/151°F.

8. Warranty and Support

DIHOOM products typically come with a manufacturer's warranty. Please refer to the warranty card included in your package or visit the official DIHOOM website for detailed warranty terms and conditions.

For technical support, troubleshooting assistance, or any questions regarding your DIHOOM 4K PoE Security Camera System, please contact DIHOOM customer service through the contact information provided on their official website or within the product packaging.

9. Important Notes

• No official product videos with 'Seller' creator type were provided in the product data, therefore no videos are embedded in this manual.