1. Introduction and Overview
Welcome to the user manual for your new Xiaomi 12 Pro 5G smartphone. This guide provides essential information to help you set up, operate, maintain, and troubleshoot your device. The Xiaomi 12 Pro 5G features 256GB storage and 12GB RAM for lightning-fast performance. It is a factory global unlocked smartphone, compatible with T-Mobile, Tello, and Mint in the USA, ensuring seamless connectivity. Capture breathtaking photos with the advanced 50MP Pro Triple Camera, designed for stunning detail and clarity. The expansive 6.73" display offers vibrant visuals for all your media needs. Included is a fast 51W dual car charger, perfect for charging on the go. With its sleek Blue design and innovative features, the Xiaomi 12 Pro 5G is designed to elevate your mobile experience.
Figure 1.1: Xiaomi 12 Pro 5G - Front and Rear View
This image displays the elegant design of the Xiaomi 12 Pro 5G, showcasing its large display and the sophisticated triple camera module on the rear.
2. Setup Guide
2.1. SIM Card Installation
- Locate the SIM card tray on the side of your device.
- Insert the SIM ejector tool (included in the box) into the small hole next to the tray.
- Gently push until the tray pops out.
- Place your Nano-SIM card(s) into the tray with the gold contacts facing down. Ensure proper orientation as indicated on the tray.
- Carefully reinsert the tray into the device.
Figure 2.1: Side View of Xiaomi 12 Pro
This image highlights the side profile of the device, indicating the location of the SIM card tray and volume/power buttons.
2.2. Initial Power On and Setup
- Press and hold the Power button (located on the right side) until the Xiaomi logo appears.
- Follow the on-screen instructions to select your language, region, and connect to a Wi-Fi network.
- Sign in with your Google account or create a new one to access Google services and the Play Store.
- Set up your preferred screen lock method (PIN, pattern, password, fingerprint, or face unlock).
2.3. Charging the Device
Your Xiaomi 12 Pro 5G comes with a 120W Xiaomi HyperCharge adapter. To charge your device:
- Connect the USB-C end of the charging cable to the charging port at the bottom of your phone.
- Connect the USB-A end of the cable to the 120W power adapter.
- Plug the power adapter into a wall outlet.
- The device supports fast charging, allowing for rapid battery replenishment.
Figure 2.2: Bottom View of Xiaomi 12 Pro
This image shows the bottom of the device, featuring the USB-C charging port and speaker grille.
3. Operating Your Device
3.1. Display Features
The Xiaomi 12 Pro 5G features a stunning 6.73-inch WQHD+ AMOLED display with a 120Hz refresh rate and 1 Billion Colors. It supports Dolby Vision for display and has received DisplayMate A+ Awards, ensuring a vibrant and smooth visual experience.
3.2. Camera System
Equipped with a 50MP Pro Triple Camera system, your device offers exceptional photography capabilities. This includes Optical Image Stabilization (OIS) and Xiaomi ProFocus for sharp, clear images even in challenging conditions. The camera setup is designed for stunning detail and clarity across various shooting modes.
Figure 3.1: Xiaomi 12 Pro Rear Camera Module
This image provides a close-up view of the advanced 50MP Pro Triple Camera system on the back of the Xiaomi 12 Pro.
3.3. Audio Experience
Enjoy immersive audio with the Quad Stereo Speakers, tuned by Harman/Kardon and featuring Dolby Atmos support. This configuration delivers rich, clear sound for media consumption, gaming, and calls.
3.4. Performance and Storage
The Xiaomi 12 Pro 5G is powered by the Snapdragon® 8 Gen 1 processor, coupled with 12GB of RAM and 256GB of internal storage, ensuring smooth multitasking, fast app loading, and ample space for your files and applications.
Figure 3.2: Key Features of Xiaomi 12 Pro
This graphic summarizes the main features of the Xiaomi 12 Pro, including its camera, display, processor, audio, and charging capabilities.
4. Maintenance
4.1. Battery Care
- Avoid exposing the device to extreme temperatures (hot or cold) as this can degrade battery life.
- Use only the original Xiaomi 120W charger and cable for optimal charging speed and battery health.
- For long-term storage, charge the battery to around 50% and power off the device.
4.2. Cleaning Your Device
- Use a soft, lint-free cloth to wipe the screen and back of the phone.
- For stubborn smudges, slightly dampen the cloth with distilled water or a screen cleaner.
- Avoid using harsh chemicals, abrasive materials, or aerosol sprays.
4.3. Software Updates
Regularly check for and install software updates to ensure your device has the latest features, security patches, and performance improvements. You can usually find this option in Settings > About phone > MIUI version.
5. Troubleshooting
5.1. Common Issues and Solutions
- Device not turning on: Ensure the battery is charged. Connect the charger and wait a few minutes before attempting to power on again. If it still doesn't turn on, try holding the Power button for 10-15 seconds.
- Apps crashing or freezing: Close the problematic app and reopen it. If the issue persists, restart your device. Ensure all apps and the operating system are updated to their latest versions.
- Poor network connectivity: Check if your SIM card is properly inserted. Try toggling Airplane Mode on and off. If the issue continues, contact your mobile carrier.
- Battery draining quickly: Review app usage in battery settings to identify power-hungry apps. Reduce screen brightness, disable unnecessary features like GPS or Bluetooth when not in use, and ensure background app refresh is managed.
5.2. Factory Reset
A factory reset will erase all data from your device and restore it to its original factory settings. This can resolve persistent software issues but should be used as a last resort. Always back up your data before performing a factory reset.
- Go to Settings.
- Navigate to About phone.
- Select Factory reset or Erase all data.
- Follow the on-screen prompts to confirm the reset.
6. Specifications
| Feature | Detail |
|---|---|
| Product Dimensions | 6.44 x 0.32 x 2.94 inches |
| Item Weight | 7.2 ounces (205 Grams) |
| Item Model Number | 12 Pro |
| Batteries | 1 Lithium Polymer battery (included) |
| Operating System | Android |
| RAM | 12 GB |
| Memory Storage Capacity | 256 GB |
| Wireless Communication Technologies | Cellular, Wi-Fi |
| Screen Size | 6.73 Inches |
| Resolution | 3200 x 1440 |
| CPU Model | Others (Snapdragon® 8 Gen 1) |
| CPU Speed | 3 GHz |
| Battery Power Rating | 4600 Milliamp Hours |
| Charging Time | 18 minutes (for full charge with 120W charger) |
| Phone Talk Time | 18 minutes |
| Phone Standby Time (with data) | 358 hours |
| Other Camera Features | Front (50MP Pro Triple Camera system on rear) |
| Wireless Carrier | Unlocked |
7. Warranty and Support
7.1. Product Warranty
Your Xiaomi 12 Pro 5G smartphone is covered by a standard manufacturer's warranty against defects in materials and workmanship. Please refer to the warranty card included in your product packaging for specific terms, conditions, and duration of coverage in your region.
7.2. Extended Protection Plans
Extended protection plans, such as the 2-Year Protection Plan or Complete Protect, may be available for purchase to provide additional coverage beyond the standard warranty. These plans typically cover accidental damage and other incidents not covered by the manufacturer's warranty. For details on available plans and their benefits, please consult your retailer or the official Xiaomi website.
7.3. Customer Support
For technical assistance, service inquiries, or further information, please visit the official Xiaomi support website or contact their customer service hotline. You can find contact details and support resources on the Xiaomi official website or in your product documentation.
- Online Support: Visit the official Xiaomi support website for FAQs, troubleshooting guides, and software downloads.
- Service Centers: Locate authorized Xiaomi service centers for in-person assistance and repairs.





