1. Product Overview
The electriQ iQool 12000 BTU Wall Mounted Smart Air Conditioner with Heat Pump is an all-in-one climate control solution designed for year-round use. It functions as a powerful air conditioner in summer, an efficient heater in winter, and a dehumidifier to manage moisture.
This unit is designed for wall-mounted installation and does not require a bulky outdoor compressor unit, making it suitable for various environments including conservatories and high-rise buildings. It only requires two ventilation holes for installation.
Key features include smart control via smartphone, allowing remote operation and scheduling, and the use of R290 refrigerant gas, an energy-efficient and eco-friendly alternative.
Image 1.1: Front view of the electriQ iQool 12000 BTU Wall Mounted Smart Air Conditioner. The unit is white with a black display panel showing "20" and various mode icons.
Image 1.2: Diagram illustrating key features: suitable for areas up to 35m², Alexa and Google Home enabled, cooling and heating functions, and a 24-hour timer.
2. Safety Information
Please read all safety warnings and instructions carefully before installing or operating this appliance. Failure to follow these instructions may result in electric shock, fire, or serious injury.
- Installation: This unit contains a gas governed by F-Gas regulations. Installation and commissioning must be performed by qualified F-Gas personnel. Refer to GOV.UK for further information on requirements and qualified engineers.
- Power Supply: Ensure the power supply matches the specifications listed on the product label. Do not overload electrical outlets.
- Ventilation: Ensure proper ventilation as per installation instructions. Do not block air inlets or outlets.
- Maintenance: Disconnect power before performing any maintenance or cleaning.
- Children and Pets: Keep children and pets away from the unit during operation. Do not allow them to play with the appliance.
- Flammable Materials: Do not place flammable materials near the unit.
3. Installation and Setup
The electriQ iQool 12000 BTU unit is designed for wall-mounted installation and does not require an external compressor. It can also be used as a freestanding unit.
3.1. Components Included
Before beginning installation, ensure all components are present:
Image 3.1: Included components: ducting sheet, indoor cover, remote control, outdoor cover, screw set, and wall template.
- Main Unit
- Ducting Sheet
- Indoor Cover (2)
- Remote Control
- Outdoor Cover (2)
- Screw Set
- Wall Template
3.2. Wall Mounting Considerations
This unit requires two ventilation holes through the wall. Professional installation by an F-Gas certified engineer is required for warranty validation.
Image 3.2: Example of the two external ventilation holes and covers on a brick wall, indicating no bulky outdoor compressor is required.
Image 3.3: The electriQ iQool unit can be installed as wall-mounted or used as a freestanding unit, offering installation flexibility.
The unit's dimensions are 100cm (width) x 58.5cm (height) x 20.5cm (depth). Consider these dimensions and the required wall space for installation.
Image 3.4: Dimensions of the unit: 100cm width, 58.5cm height, and 20.5cm depth. The unit weighs 39kg.
4. Operating Instructions
The electriQ iQool 12000 BTU unit can be operated via its integrated control panel or through the remote control. For smart features, connect the unit to your smartphone via Wi-Fi.
4.1. Control Panel Overview
Image 4.1: Close-up view of the control panel. From left to right, controls include: temperature increase/decrease, timer, fan speed, mode selection, and power on/off.
- Temperature Control: Use the up/down arrows to adjust the desired temperature.
- Timer: Set the 24-hour timer for automatic operation.
- Fan Speed: Adjust the fan speed (e.g., low, medium, high).
- Mode Selection: Cycle through operating modes: Cooling, Heating, Fan, Dehumidifier.
- Power: Turn the unit on or off.
4.2. Smart Control (Wi-Fi App)
The unit can be controlled remotely via a smartphone app. This allows for advanced functions such as:
- Remote Access: Turn on or off, adjust settings from anywhere.
- Multi-Device Control: Manage multiple units from a single app.
- Sharing: Share device access with family or co-workers via QR code.
- Advanced Scheduling: Program different temperatures at various times of the day to optimize energy usage.
To set up smart control, connect the air conditioner to your home Wi-Fi network and download the official electriQ app on your smartphone.
5. Maintenance
Regular maintenance ensures optimal performance and longevity of your electriQ iQool unit. Always disconnect the power supply before performing any maintenance.
5.1. Filter Cleaning
The unit is equipped with an Air Purification Filter. Clean the filter regularly (e.g., every 2-4 weeks, depending on usage) to maintain air quality and efficiency.
- Turn off the unit and unplug it from the power outlet.
- Locate and remove the air filter according to the specific instructions in your detailed product manual.
- Clean the filter using a vacuum cleaner to remove dust, or wash it gently with lukewarm water and mild detergent.
- Allow the filter to dry completely before reinserting it into the unit.
5.2. Exterior Cleaning
Wipe the exterior of the unit with a soft, damp cloth. Do not use harsh chemicals, abrasives, or solvents, as these may damage the surface.
5.3. Annual Service
For extended parts warranty (5 years), annual service by qualified personnel is required. This ensures the unit operates efficiently and safely.
6. Troubleshooting
If you encounter issues with your electriQ iQool unit, refer to the following common troubleshooting steps. If the problem persists, contact customer support.
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit does not turn on | No power supply; Power cord not plugged in; Circuit breaker tripped. | Check power connection; Ensure outlet is functional; Reset circuit breaker. |
| Insufficient cooling/heating | Dirty air filter; Blocked air inlets/outlets; Room size too large; Doors/windows open. | Clean air filter; Clear obstructions; Ensure unit is appropriate for room size; Close doors/windows. |
| Unit is noisy | Unit not level; Loose parts; Fan obstruction. | Ensure unit is on a flat, stable surface; Check for loose components; Clear any fan obstructions. |
| Wi-Fi connection issues | Incorrect Wi-Fi password; Router too far; Network interference. | Verify Wi-Fi password; Move unit closer to router or use a Wi-Fi extender; Reduce interference. |
7. Specifications
| Feature | Detail |
|---|---|
| Brand | Electriq |
| Model | IQool 12000 / IQOOL-SMART15HP |
| Product Dimensions (L x W x H) | 100 x 20.5 x 58.5 cm |
| Item Weight | 39 kg |
| Cooling Power | 12,000 BTU |
| Recommended Room Size | Up to 35 square metres (377 square feet) |
| Noise Level | 61 dB |
| Installation Type | Through The Wall / Wall-Mounted Split System (No Outdoor Unit) |
| Refrigerant | R-290 |
| Filter Type | Air Purification Filter |
| Voltage | 230 Volts |
| Wattage | 1000 Watts |
| Special Features | Cooling, Heating, Fan, Dehumidifier, Smart Control (Wi-Fi, Alexa, Google Home), 24-hour Timer |
8. Warranty and Support
Standard Warranty: A 2-year warranty is provided, subject to commissioning by qualified F-Gas engineers. Proof of commissioning may be required for warranty claims.
Extended Parts Warranty: An extended 5-year parts warranty is available, subject to annual service by qualified personnel. Please retain service records.
For technical support, warranty claims, or service inquiries, please contact Electriq customer service. Refer to the official Electriq website or your purchase documentation for contact details.
Further information regarding F-Gas regulations and qualified engineers can be found on the GOV.UK website.
