Introduction
Welcome to the Aura Digital Picture Frame user manual. This guide provides comprehensive instructions for setting up, operating, and maintaining your Aura Carver Mat 10" digital picture frame. Enjoy displaying your cherished memories with ease and clarity.

Image: The Aura Digital Picture Frame displaying a photo of a child, alongside a smartphone showing the Aura app, illustrating the seamless photo sharing experience.
Setup Guide
Follow these steps to set up your Aura Digital Picture Frame:
- Unpack the Frame: Carefully remove the frame and all accessories from the packaging. Ensure all components are present: the Aura frame, power adapter, and quick start guide.
- Connect Power: Plug the power adapter into the frame's power port, located at the back. Then, plug the adapter into a standard electrical outlet. The frame will automatically power on.

Image: Rear view of the Aura Digital Picture Frame, highlighting the power input and integrated speaker for video playback.
- Download the Aura App: On your smartphone or tablet, download the free Aura app from the Apple App Store (for iOS devices) or Google Play Store (for Android devices).
- Create an Account: Open the Aura app and follow the on-screen instructions to create a new Aura account or log in if you already have one.
- Pair Your Frame: In the app, select "Set up a new frame" and follow the prompts to connect your frame to your home Wi-Fi network. The app will guide you through the pairing process, which typically involves scanning a QR code displayed on the frame's screen.
- Add Photos: Once paired, you can start adding photos and videos directly from your phone's camera roll using the Aura app.

Image: The Aura frame positioned on a wooden surface, accompanied by text explaining its easy Wi-Fi setup, ability to add photos and videos via the app, and the option to invite others to share photos with free unlimited storage.
Operating Your Frame
Your Aura frame is designed for intuitive operation. Here are key features and how to use them:
- Adding Photos and Videos:
Use the Aura app on your smartphone to select and upload photos and short videos to your frame. You can add individual photos or create albums. The frame offers free unlimited cloud storage.
- Inviting Contributors:
Share a unique link from the Aura app with friends and family. They can then download the app and contribute their own photos and videos directly to your frame, creating a shared photo stream.
- Interactive Touch Bar:
The top edge of the frame features an interactive touch bar. Swipe left or right to manually change photos. Tap to view details about the current photo, such as who added it and when.
- Smart Features:
- Auto On/Off: The frame uses light sensors to detect ambient light and automatically turns on when the room is lit and off when it's dark, saving energy.
- Photo Cropping: The frame intelligently crops and displays photos to best fit the landscape orientation. Portrait photos are often displayed side-by-side for optimal viewing.

Image: The Aura Digital Picture Frame showcasing its ability to display two portrait-oriented photos simultaneously, maximizing screen usage.
- Brightness Adjustment: The screen brightness adjusts automatically based on the room's lighting conditions for comfortable viewing.
- Video Playback:
The frame supports short video clips. Videos will play with sound through the built-in speaker.

Image: An infographic detailing the core features of the Aura Carver Mat frame, including its 10" HD display, portrait pairing capability, automatic on/off function, landscape design, built-in speaker, and interactive touch bar.
Maintenance
To ensure the longevity and optimal performance of your Aura Digital Picture Frame, follow these maintenance guidelines:
- Cleaning the Screen:
Gently wipe the screen with a soft, lint-free microfiber cloth. For stubborn smudges, slightly dampen the cloth with water or a screen-safe cleaning solution. Avoid harsh chemicals or abrasive materials.
- Cleaning the Frame:
Wipe the frame's exterior with a dry, soft cloth. Do not use liquid cleaners directly on the frame.
- Placement:
Place the frame on a stable, flat surface away from direct sunlight, excessive heat, or moisture. Ensure adequate ventilation around the frame.
- Power Cord Care:
Handle the power cord carefully. Do not bend, crimp, or place heavy objects on it. Always unplug the frame by grasping the plug, not the cord.
Troubleshooting
If you encounter issues with your Aura Digital Picture Frame, refer to the following common problems and solutions:
| Problem | Possible Cause / Solution |
|---|---|
| Frame not turning on. |
|
| Cannot connect to Wi-Fi. |
|
| Photos not appearing on the frame. |
|
| Frame screen is too dim or too bright. |
|
| Frame is unresponsive. |
|
Specifications
| Feature | Detail |
|---|---|
| Model Number | UKEU900-MBLK |
| Screen Size | 10.1 inches |
| Resolution | 1280 x 800 pixels (HD) |
| Display Type | Matte Finish |
| Dimensions (Product) | 7.32 x 10.51 x 0.99 inches |
| Item Weight | 3.98 pounds |
| Connectivity | Wi-Fi (2.4GHz) |
| Storage | Free Unlimited Cloud Storage |
| Compatibility | Works with Apple (iOS 13+) and Android (5.0+) devices |
| Manufacturer | Aura Home, Inc. |
| Country of Origin | China |
Warranty and Support
Aura Home, Inc. provides a limited warranty for its digital picture frames. For detailed warranty information, please refer to the warranty card included with your product or visit the official Aura support website.
For technical support, troubleshooting assistance, or any inquiries regarding your Aura Digital Picture Frame, please contact Aura Customer Support through their official website or the Aura app. You can also find frequently asked questions (FAQs) and helpful resources online.
Online Resources: