AURA UKEU900-MBLK

Aura Digital Picture Frame - User Manual

Model: UKEU900-MBLK

Introduction

Welcome to the Aura Digital Picture Frame user manual. This guide provides comprehensive instructions for setting up, operating, and maintaining your Aura Carver Mat 10" digital picture frame. Enjoy displaying your cherished memories with ease and clarity.

Aura Digital Picture Frame with a child's photo displayed and a smartphone showing the Aura app interface.

Image: The Aura Digital Picture Frame displaying a photo of a child, alongside a smartphone showing the Aura app, illustrating the seamless photo sharing experience.

Setup Guide

Follow these steps to set up your Aura Digital Picture Frame:

  1. Unpack the Frame: Carefully remove the frame and all accessories from the packaging. Ensure all components are present: the Aura frame, power adapter, and quick start guide.
  2. Connect Power: Plug the power adapter into the frame's power port, located at the back. Then, plug the adapter into a standard electrical outlet. The frame will automatically power on.Back of the Aura Digital Picture Frame showing the power port and built-in speaker.

    Image: Rear view of the Aura Digital Picture Frame, highlighting the power input and integrated speaker for video playback.

  3. Download the Aura App: On your smartphone or tablet, download the free Aura app from the Apple App Store (for iOS devices) or Google Play Store (for Android devices).
  4. Create an Account: Open the Aura app and follow the on-screen instructions to create a new Aura account or log in if you already have one.
  5. Pair Your Frame: In the app, select "Set up a new frame" and follow the prompts to connect your frame to your home Wi-Fi network. The app will guide you through the pairing process, which typically involves scanning a QR code displayed on the frame's screen.
  6. Add Photos: Once paired, you can start adding photos and videos directly from your phone's camera roll using the Aura app.Aura Digital Picture Frame on a wooden surface next to a plant, with text describing easy setup and photo sharing features.

    Image: The Aura frame positioned on a wooden surface, accompanied by text explaining its easy Wi-Fi setup, ability to add photos and videos via the app, and the option to invite others to share photos with free unlimited storage.

Operating Your Frame

Your Aura frame is designed for intuitive operation. Here are key features and how to use them:

Infographic showing key features of the Aura Carver Mat: 10 inch HD Display, Portrait Pairing, Auto on/off, Landscape orientation, Built-in speaker, Interactive touch bar.

Image: An infographic detailing the core features of the Aura Carver Mat frame, including its 10" HD display, portrait pairing capability, automatic on/off function, landscape design, built-in speaker, and interactive touch bar.

Maintenance

To ensure the longevity and optimal performance of your Aura Digital Picture Frame, follow these maintenance guidelines:

Troubleshooting

If you encounter issues with your Aura Digital Picture Frame, refer to the following common problems and solutions:

ProblemPossible Cause / Solution
Frame not turning on.
  • Ensure the power adapter is securely plugged into both the frame and a working electrical outlet.
  • Verify the outlet is receiving power.
Cannot connect to Wi-Fi.
  • Check if your Wi-Fi network is active and within range.
  • Ensure you are entering the correct Wi-Fi password.
  • Restart your Wi-Fi router and the Aura frame.
  • The frame supports 2.4GHz Wi-Fi networks. Ensure your router is broadcasting on this frequency.
Photos not appearing on the frame.
  • Confirm the frame is connected to Wi-Fi.
  • Check the Aura app to ensure photos were successfully uploaded to the frame's album.
  • Allow some time for photos to sync, especially if uploading a large number.
Frame screen is too dim or too bright.
  • The frame has an automatic brightness sensor. Ensure the sensor (small dot on the frame) is not obstructed.
  • You can adjust brightness settings within the Aura app.
Frame is unresponsive.
  • Unplug the power adapter from the frame, wait 10 seconds, and plug it back in to perform a restart.

Specifications

FeatureDetail
Model NumberUKEU900-MBLK
Screen Size10.1 inches
Resolution1280 x 800 pixels (HD)
Display TypeMatte Finish
Dimensions (Product)7.32 x 10.51 x 0.99 inches
Item Weight3.98 pounds
ConnectivityWi-Fi (2.4GHz)
StorageFree Unlimited Cloud Storage
CompatibilityWorks with Apple (iOS 13+) and Android (5.0+) devices
ManufacturerAura Home, Inc.
Country of OriginChina

Warranty and Support

Aura Home, Inc. provides a limited warranty for its digital picture frames. For detailed warranty information, please refer to the warranty card included with your product or visit the official Aura support website.

For technical support, troubleshooting assistance, or any inquiries regarding your Aura Digital Picture Frame, please contact Aura Customer Support through their official website or the Aura app. You can also find frequently asked questions (FAQs) and helpful resources online.

Online Resources: