1. Introduction
This manual provides comprehensive instructions for the setup, operation, and maintenance of your Datavideo PTC-280NDI 4K NDI PTZ Camera. The PTC-280NDI is a professional 4K PTZ camera designed for high-quality video capture, supporting 4K50/60p NDI output. It offers versatile control options including traditional RS-422 serial port, IP remote control via DVIP, VISCA over IP, or any NDI controller.
2. Product Overview
2.1 Camera Components
Familiarize yourself with the various parts of your PTC-280NDI camera.

Figure 2.1: Front-side view of the PTC-280NDI camera, showcasing its sleek black design and prominent lens.

Figure 2.2: Direct front view of the PTC-280NDI camera, highlighting the 4K branding and datavideo logo on the base.
2.2 Rear Panel Connections
The rear panel of the camera provides various input and output ports for connectivity.

Figure 2.3: Rear view of the PTC-280NDI camera, displaying the various ports including NDI/HX, DVIP, RS-422, Mic/Line In, 3G-SDI, 4K HDMI, P/W Upgrade, USB, and DC 12V power input.
2.3 Remote Control
The included remote control allows for convenient operation of the camera's functions.

Figure 2.4: The remote control unit for the PTC-280NDI, featuring buttons for camera selection, numeric input, PTZ control, focus, zoom, and various function keys.
3. Setup
3.1 Physical Connection
- Power Connection: Connect the provided DC 12V power adapter to the 'DC 12V' port on the rear panel and plug it into a power outlet.
- Network Connection (NDI/IP Control): For NDI video output and IP control (DVIP, VISCA over IP), connect an Ethernet cable from the 'NDI/HX DVIP' port to your network switch or router.
- Video Output:
- For 4K video output, connect an HDMI cable from the '4K HDMI' port to your display or video switcher.
- For HD video output, connect an SDI cable from the '3G-SDI' port to your display or video switcher.
- Audio Input: If using external audio, connect your microphone or line-level audio source to the 'MIC IN / LINE IN' port.
- Serial Control: For traditional serial control, connect an RS-422 cable to the 'RS-422' port.
3.2 Initial Configuration
Upon first power-up, the camera will acquire an IP address if connected to a DHCP-enabled network. Refer to the camera's on-screen display or network discovery tools for its assigned IP address. This IP address is crucial for IP-based control and NDI stream access.
4. Operation
4.1 PTZ Control
Use the directional arrows and zoom controls on the remote or your IP controller to manipulate the camera's pan, tilt, and zoom functions. The PTC-280NDI features a 12x optical zoom lens.
- Pan/Tilt: Use the arrow keys to move the camera horizontally and vertically.
- Zoom: Use the 'ZOOM' buttons (+/-) to zoom in or out.
- Focus: Adjust focus using the 'FOCUS' buttons (FAR/NEAR) or set to 'AUTO'.
- Presets: Store and recall specific camera positions using the 'PRESET' and numeric buttons.
4.2 Image Settings
The PTC-280NDI supports 4K video capture and includes special features for various lighting conditions.
- Resolution: The camera outputs 4K video at 50/60p.
- Low Light: Enhanced performance in dimly lit environments.
- Night Vision: Provides visibility in very low light or darkness.
- Time Lapse: Capable of capturing sequences for time-lapse video creation.
- Image Stabilization: Features both digital and optical image stabilization to reduce blur from camera movement.
5. Maintenance
5.1 Cleaning
- Lens: Use a soft, lint-free cloth specifically designed for optical lenses. For stubborn smudges, use a small amount of lens cleaning solution applied to the cloth, not directly to the lens.
- Camera Body: Wipe the camera body with a soft, dry cloth. For more thorough cleaning, a slightly damp cloth can be used, ensuring no moisture enters any ports or openings. Avoid abrasive cleaners or solvents.
5.2 Storage
When not in use, store the camera in a cool, dry place away from direct sunlight and excessive dust. It is recommended to use the original packaging or a padded case for protection during storage and transport.
6. Troubleshooting
This section addresses common issues you might encounter with your PTC-280NDI camera.
| Problem | Possible Cause | Solution |
|---|---|---|
| No power indicator light | Power adapter not connected or faulty. | Ensure the power adapter is securely connected to the camera and a working power outlet. Test the outlet with another device. |
| No video output (HDMI/SDI) | Incorrect cable connection; display input not selected; camera not powered on. | Verify HDMI/SDI cables are securely connected. Ensure your display/switcher is set to the correct input. Confirm the camera is powered on. |
| Cannot control PTZ via IP | Incorrect IP address; network issue; firewall blocking. | Verify the camera's IP address. Ensure the camera and controller are on the same network. Check network cables and firewall settings. |
| Poor image quality | Lens is dirty; focus is incorrect; insufficient lighting. | Clean the lens. Adjust the focus (auto or manual). Ensure adequate lighting for the scene. |
7. Specifications
Key technical specifications for the Datavideo PTC-280NDI 4K NDI PTZ Camera:
| Feature | Detail |
|---|---|
| Brand Name | datavideo |
| Model Number | PTC-280NDI |
| Color | Black |
| Item Weight | 8 pounds |
| Photo Sensor Technology | CMOS |
| Video Capture Resolution | 4K |
| Video Capture Format | MPEG 4 |
| Optical Zoom | 12 x |
| Lens Type | Zoom |
| Image Stabilization | Digital, Optical |
| Special Features | Night Vision, Time Lapse, Low Light |
8. Warranty and Support
8.1 Warranty Information
This product is typically covered by a manufacturer's warranty. For specific details regarding the warranty period and terms, please refer to the warranty card included with your product or visit the official Datavideo website. Extended protection plans may also be available from authorized resellers.
8.2 Customer Support
For technical assistance, troubleshooting beyond this manual, or service inquiries, please contact Datavideo customer support. You can find contact information, FAQs, and additional resources on the official Datavideo website (www.datavideo.com).





