ARGO CHARM 12000 Air Conditioning Unit
User Manual
1. Product Overview
The ARGO CHARM 12000 is a fixed monosplit air conditioning system featuring DC Inverter technology and a heat pump function. Designed for efficient cooling and heating, this unit utilizes R32 refrigerant, offering high energy efficiency with an A++/A+ rating. It is suitable for residential and light commercial applications, providing comfortable indoor climate control.

Figure 1.1: ARGO CHARM 12000 complete system, showing the indoor unit, outdoor unit, and remote control.
2. Safety Information
Before operating the ARGO CHARM 12000, please read all safety instructions carefully to prevent injury or damage. Keep this manual for future reference.
- Professional Installation: This unit requires professional installation by a qualified technician. Do not attempt to install the unit yourself.
- Power Supply: Ensure the power supply matches the specifications of the unit. Do not use extension cords or multiple outlet adapters.
- Maintenance: Disconnect power before performing any maintenance or cleaning. Only qualified personnel should service the unit.
- Refrigerant: The system contains R32 refrigerant. Handle with care and ensure proper ventilation during installation and servicing.
- Children and Pets: Keep children and pets away from the unit during operation and maintenance.
3. Setup and Installation
The ARGO CHARM 12000 is a split system, consisting of an indoor unit and an outdoor unit. Proper installation is crucial for optimal performance and safety. It is strongly recommended that installation be performed by a certified HVAC professional.
3.1 Components
- Indoor Unit: Mounted inside the room to be conditioned.
- Outdoor Unit: Mounted outside the building, containing the compressor and condenser.
- Remote Control: For convenient operation of the unit.
3.2 Installation Considerations
Your installer will ensure the following:
- Proper placement of both indoor and outdoor units for optimal airflow and efficiency.
- Secure mounting of units to prevent vibration and noise.
- Correct electrical wiring and grounding.
- Proper refrigerant line connection and vacuuming.
- Drainage line installation for condensate removal.

Figure 3.1: Angled view of the ARGO CHARM 12000 indoor unit, showing its sleek design.

Figure 3.2: Angled view of the ARGO CHARM 12000 outdoor unit, highlighting its robust construction.
4. Operating Instructions
The ARGO CHARM 12000 can be operated using the included remote control. Familiarize yourself with the remote's buttons and the unit's display.
4.1 Basic Operation Modes
- Cooling Mode: Reduces room temperature. Set desired temperature using the remote.
- Heating Mode: Increases room temperature (heat pump function).
- Fan Mode: Circulates air without cooling or heating. Fan speed can be adjusted.
- Dry (Dehumidification) Mode: Reduces humidity in the room.
- Auto Mode: The unit automatically selects the appropriate mode (cooling, heating, or fan) based on the ambient temperature.
4.2 Advanced Features
- iFEEL Function: The remote control has a built-in temperature sensor, allowing the unit to adjust its operation based on the temperature at the remote's location for enhanced comfort.
- TURBO Mode: Provides rapid cooling or heating to quickly reach the desired temperature.
- Timer ON/OFF: Program the unit to turn on or off automatically at specified times.
- 5 Speeds: Offers multiple fan speed settings for precise airflow control.
- Wi-Fi Connectivity: Allows control of the unit via a smartphone app (requires compatible Wi-Fi module, sold separately or integrated).
- Full DC Inverter: Ensures precise temperature control, energy efficiency, and quiet operation by continuously adjusting compressor speed.
- R32 Refrigerant: An environmentally friendly refrigerant with lower global warming potential.
- Cold Draft Prevention: In heating mode, the fan will not start until the indoor coil reaches a certain temperature, preventing cold air blasts.
- Auto Diagnosis: The unit can detect and display certain operational errors, simplifying troubleshooting.
- iCLEAN Function: Helps to clean the indoor unit's evaporator coil, reducing mold and bacteria growth.
- Anti-Fungus Function: Prevents the growth of mold and mildew inside the indoor unit.

Figure 4.1: Indoor unit displaying key features such as Timer, 5 Fan Speeds, Wi-Fi, Full DC Inverter, and R32 refrigerant.

Figure 4.2: Icons representing additional features like iFEEL, TURBO, Cold Draft Prevention, Auto Diagnosis, iCLEAN, and Anti-Fungus.
5. Maintenance
Regular maintenance ensures the longevity and efficient operation of your ARGO CHARM 12000 unit. Always disconnect power before performing any maintenance.
5.1 Air Filter Cleaning
The air filters should be cleaned every two weeks or more frequently depending on usage and air quality.
- Open the front panel of the indoor unit.
- Remove the air filters.
- Clean the filters with a vacuum cleaner or wash them with lukewarm water and mild detergent.
- Allow filters to dry completely before reinserting them.
- Close the front panel.
5.2 General Cleaning
Wipe the indoor and outdoor units with a soft, damp cloth. Do not use harsh chemicals or abrasive cleaners.
5.3 Professional Servicing
It is recommended to have your unit professionally serviced at least once a year by a qualified technician. This includes checking refrigerant levels, electrical connections, and overall system performance.
6. Troubleshooting
If you encounter issues with your ARGO CHARM 12000, refer to the following common problems and solutions. For more complex issues, contact a qualified service technician.
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit does not turn on | No power supply; Remote control batteries low; Unit in standby mode. | Check power connection and circuit breaker; Replace remote batteries; Press ON/OFF button on remote. |
| Insufficient cooling/heating | Dirty air filters; Doors/windows open; Temperature setting incorrect; Obstruction to airflow. | Clean air filters; Close doors/windows; Adjust temperature setting; Remove obstructions. |
| Unusual noise | Loose parts; Unit not level; Obstruction in fan. | Contact service technician; Ensure unit is level; Check for and remove obstructions. |
| Water leakage from indoor unit | Clogged drain pipe; Improper installation. | Contact service technician to clear drain or check installation. |
| Error code displayed | Internal system fault. | Note the error code and contact service technician for diagnosis. |
7. Specifications
Detailed technical specifications for the ARGO CHARM 12000 air conditioning unit.
| Specification | Value |
|---|---|
| Brand | ARGO |
| Reference / Model Number | CHARM 12000 |
| Product Dimensions (L x W x H) | 75 x 28 x 53 cm |
| Item Weight | 32 Kilograms |
| Capacity | 31 Kilograms |
| Sound Level | 24 dB |
| Type | Split System |
| Voltage | 220 V |
| Power | 3.5 KW |
| Battery(ies) / Cell(s) required | No |
| BEE Rating | 5 Stars |
| Compressor Type | Rotary Scroll |
8. Warranty and Support
For warranty information, please refer to the documentation provided at the time of purchase or contact your authorized ARGO dealer. For technical support, spare parts, or service inquiries, please contact ARGO customer service or your local service center. Ensure you have your model number (CHARM 12000) and purchase details available when contacting support.





