Introduction
Thank you for choosing the Super General 2.5 Ton 26800 BTU Split Air Conditioner, Model KSGS313GE. This manual contains important information regarding the installation, operation, and maintenance of your air conditioning unit. Please read it thoroughly before using the appliance and keep it for future reference. Proper use and care will ensure efficient performance and extend the lifespan of your unit.
Setup and Installation
The Super General KSGS313GE is a split-system air conditioner designed for efficient cooling. Professional installation is highly recommended to ensure proper functioning and safety.
Installation Requirements:
- Type: Split System
- Power Source: Corded Electric
- Voltage: 220-240V, 1 Phase, 50Hz (230 Volts)
- Plug Profile: Wall
Included Components:
- 1 x Super General 2.5 Ton Cool Split Air Conditioner 26800 BTU (Model KSGS313GE)
- Remote Control (Batteries included and required: Alkaline type)
Dimensions:
Refer to the image below for the physical dimensions of the indoor unit.
Image: Indoor unit dimensions (Depth: 38 cm, Width: 134 cm, Height: 45 cm).
For professional installation services, please contact the following numbers:
- Riyadh: +966 -11- 4094006 Ext – 113
- Jeddah: +966- 12- 6577714
- Dammam: +966-13- 8343691
- Qassim: +966 581044198
- Abha: +966 593322785
Operating Instructions
Your Super General air conditioner is equipped with several features to enhance your comfort. Use the remote control to access these functions.
Image: Key operating features of the air conditioner.
Key Features:
- Turbo Mode: Activates maximum cooling power for rapid temperature reduction.
- Sleep Mode: Adjusts temperature and fan speed automatically during sleep for comfort and energy saving.
- Auto-Restart: The unit automatically restarts with previous settings after a power outage.
- 4 Way Swing: Allows for automatic horizontal and vertical louver movement to distribute air evenly throughout the room.
- Follow Me / I FEEL: The remote control acts as a thermostat, sensing the temperature around you and adjusting the unit for localized comfort.
- Night Display Off Function: Turns off the LED display on the indoor unit for undisturbed sleep.
- On/Off Timer: Program the unit to turn on or off at specific times.
- Hidden Display: The LED display is discreetly integrated into the unit's design.
Maintenance
Regular maintenance ensures the longevity and efficiency of your air conditioner.
Filter Cleaning:
The unit features a High Density filter. Regularly clean the air filter to maintain optimal airflow and air quality. Refer to the image below for the filter location.
Image: Gold-Fin and High Density filter location.
Gold Fin Technology:
The condenser is equipped with a Gold Fin (anti-corrosive condenser coating), which helps it withstand extreme weather conditions and reduces the need for frequent condenser maintenance.
Self Clean Function:
Utilize the Self Clean function to automatically clean the indoor unit's evaporator, preventing mold and bacteria growth and ensuring fresh air output.
For detailed cleaning instructions, consult a qualified technician or refer to the comprehensive manual provided with the product packaging.
Troubleshooting
If you encounter issues with your air conditioner, consider the following common checks before contacting support:
- No Power: Check if the unit is properly plugged in and if the circuit breaker has tripped.
- Insufficient Cooling: Ensure all windows and doors are closed, the air filter is clean, and there are no obstructions to the outdoor unit.
- Remote Control Not Working: Check the batteries in the remote control.
- Unusual Noises: Minor noises during operation are normal. If you hear loud or unusual sounds, turn off the unit and contact service.
- Auto Leakage Detection: This feature can detect refrigerant leaks. If an error code related to leakage appears, contact a technician immediately.
If the problem persists after performing these checks, please contact customer support.
Specifications
| Feature | Specification |
|---|---|
| Model Number | KSGS313GE |
| Capacity | 2.5 Tons / 26800 BTU |
| Cooling Power | 26800 British Thermal Units |
| Rated T1 Capacity (Btu/H) | 26800 |
| Compressor Type | Rotary |
| Climate Type / Air Flow | T3/900/1150/1400 |
| Refrigerant Type | R410a |
| Voltage (V, Hz, Ph) | 220-240V, 1Ph, 50Hz (230 Volts) |
| Wattage | 7.85 KW |
| Item Weight | 22 Kilograms |
| Product Dimensions (Indoor Unit) | 38 x 134 x 45 cm (D x W x H) |
| Noise Level | 57 Decibels |
| Display Style | LED (Hidden Display) |
| Material | Plastic |
| Color | White |
| Seasonal Energy Efficiency Ratio (SEER) | 7.268 |
Warranty Information
The Super General 2.5 Ton 26800 BTU Split Air Conditioner, Model KSGS313GE, comes with a 2-year warranty. Please retain your purchase receipt as proof of purchase for any warranty claims. For specific terms and conditions of the warranty, refer to the warranty card included with your product or contact Super General customer service.
Customer Support
For technical assistance, service requests, or any inquiries regarding your Super General air conditioner, please contact the following support numbers:
- Riyadh: +966 -11- 4094006 Ext – 113
- Jeddah: +966- 12- 6577714
- Dammam: +966-13- 8343691
- Qassim: +966 581044198
- Abha: +966 593322785
When contacting support, please have your model number (KSGS313GE) and purchase details ready.
