Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your EXTEL Connect 2 Wired Video Intercom System. Please read this manual thoroughly before installation and use to ensure proper function and safety. Keep this manual for future reference.
Product Overview
The EXTEL Connect 2 is a wired video intercom system designed for home security and convenience. It features a 7-inch touchscreen monitor, an outdoor station with night vision, and smartphone connectivity for remote access. The system is powered by a modular transformer for integration into your electrical panel.

Figure 1: Overview of the EXTEL Connect 2 Video Intercom System components, including the indoor monitor, outdoor station, and modular power supply unit.
Key Features:
- Simple 2-Wire Installation: Facilitates quick setup between the outdoor station and the indoor monitor.
- Smartphone Connectivity: Allows you to greet visitors and open access from your home or remotely via your smartphone.
- Visitor Photo Recording: Automatically records photos of visitors to internal memory.
- 7-inch Touchscreen Monitor: Provides a clear interface for interaction.
- Night Vision: Ensures clear visibility from the outdoor station even in low light conditions.
- Modular Power Transformer: Integrates into your electrical panel, providing a stable 17V, 1.5A power supply.
Setup
1. Installation Requirements:
- Ensure you have the necessary tools for electrical installation (e.g., screwdriver, wire strippers).
- Verify the cable section requirements: 6/10° for distances 0-5m, and 1.5mm² for distances 5-25m between the monitor and the electrical panel.
- A stable Wi-Fi network is required for smartphone connectivity features.
2. Wiring the System:
- Connect the Outdoor Station to the Monitor: Use a 2-wire connection for communication between the outdoor station and the indoor monitor. Ensure polarity is correct if specified.
- Install the Modular Transformer: Mount the 17V, 1.5A modular transformer (Modulo B) into your electrical panel. This unit provides power to the entire system.
- Connect the Monitor to the Transformer: Wire the indoor monitor to the modular transformer in the electrical panel. Refer to the specific wiring diagram provided in the packaging for exact connections.

Figure 2: The EXTEL Modulo B modular power transformer, designed for installation in an electrical panel to supply 17V to the intercom system.
3. Initial Power-Up and Configuration:
- Once all wiring is complete, restore power to the electrical circuit.
- The indoor monitor should power on. Follow the on-screen prompts to complete the initial setup.
- Wi-Fi Connection: Navigate to the settings menu on the 7-inch monitor to connect the system to your home Wi-Fi network. This is essential for smartphone connectivity.
- Smartphone App Setup: Download the official EXTEL Connect app from your smartphone's app store. Follow the in-app instructions to pair your smartphone with the intercom system.

Figure 3: The EXTEL Connect 2 indoor monitor displaying a live feed from the outdoor station, positioned next to the sleek outdoor station.
Operating Instructions
1. Answering a Call:
- When a visitor presses the call button on the outdoor station, the indoor monitor will ring and display the visitor's image.
- On your smartphone, you will receive a notification. Tap the notification to answer the call.
- Tap the "Answer" icon on the monitor or smartphone app to establish two-way communication.
2. Opening Access:
- During a call, tap the "Unlock" icon on the monitor or smartphone app to remotely open a connected gate or door lock.
- Ensure any connected locks are properly wired and configured with the system.
3. Visitor Photo Recording:
- The system automatically captures and stores photos of visitors when they press the call button.
- Access these photos through the "History" or "Gallery" section on the indoor monitor or the smartphone app.
4. Monitor Interface:

Figure 4: The EXTEL Connect 2 indoor monitor displaying its touch-sensitive interface with various function icons at the bottom.
The 7-inch touchscreen monitor provides intuitive control. Common icons include:
- Camera Icon: View live feed from the outdoor station.
- Microphone Icon: Initiate or end two-way audio.
- Door Unlock Icon: Remotely open a connected door or gate.
- Settings Icon: Access system settings, Wi-Fi configuration, and other advanced options.
Maintenance
- Cleaning: Use a soft, dry cloth to clean the monitor screen and outdoor station. Avoid abrasive cleaners or solvents.
- Firmware Updates: Periodically check for firmware updates through the monitor's settings menu or the smartphone app to ensure optimal performance and security.
- Outdoor Station Care: Ensure the camera lens and microphone on the outdoor station remain clear of dirt, dust, or spiderwebs for clear audio and video.
- Power Supply: The modular transformer is designed for long-term reliability. Do not attempt to open or service it.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No power to monitor. | Power outage, loose wiring, faulty transformer. | Check circuit breaker. Verify all wiring connections. Consult an electrician if the transformer is suspected to be faulty. |
| No video from outdoor station. | Loose 2-wire connection, obstructed camera, faulty outdoor station. | Check the 2-wire connection between the outdoor station and monitor. Clean the camera lens. |
| Smartphone app not connecting. | No Wi-Fi connection, incorrect app settings, network issues. | Ensure the monitor is connected to Wi-Fi. Restart your router and the monitor. Re-pair the app if necessary. |
| Door/gate unlock not working. | Incorrect wiring to lock, lock malfunction, system configuration error. | Verify wiring to the electric lock. Check lock functionality independently. Review system settings for lock control. |
Specifications
- Brand: EXTEL
- Model: Connect 2
- Monitor Size: 7-inch Touchscreen
- Connectivity: Wired (2-wire), Wi-Fi
- Power Supply: Modular Transformer (Modulo B), 17V, 1.5A
- Special Features: Night Vision, Visitor Photo Recording, Smartphone Remote Access
- Cable Section (Power): 0-5m: 6/10°, 5-25m: 1.5mm²
- ASIN: B09WRKW4M5
- Date First Available: June 18, 2024
Warranty and Support
For warranty information and technical support, please refer to the documentation included with your product packaging or visit the official EXTEL website. Information regarding spare parts availability and guaranteed software updates is currently unavailable.
Contact Information: Please refer to the contact details provided on the EXTEL official website or your purchase documentation for customer service.





