OtterBox Wireless Power Bank for MagSafe (3K mAh, Black) User Manual

1. Introduction

The OtterBox Wireless Power Bank for MagSafe provides portable power for your compatible devices. Designed for seamless interaction with iPhones featuring MagSafe technology, this 3K mAh power bank offers convenient wireless charging and can also function as a standalone power source for other devices via its USB-C port.

This manual will guide you through the setup, operation, and maintenance of your power bank to ensure optimal performance and longevity.

OtterBox Wireless Power Bank attached to the back of an iPhone

Image 1.1: The OtterBox Wireless Power Bank magnetically attached to the back of an iPhone, providing a sleek and integrated charging solution.

2. What's in the Box

Verify that all items are present in your product packaging:

OtterBox Wireless Power Bank (3K mAh)
6-inch USB-C to USB-C Cable

Packaging of the OtterBox Wireless Power Bank showing the power bank and cable

Image 2.1: The product packaging displaying the OtterBox Wireless Power Bank and its included USB-C to USB-C cable.

3. Setup

3.1 Initial Charge

Before first use, fully charge your OtterBox Wireless Power Bank. This ensures optimal battery performance and accuracy of the LED indicators.

Connect the included USB-C to USB-C cable to the USB-C port on the power bank.
Connect the other end of the cable to a compatible USB-C power adapter (not included).
The LED indicators on the power bank will illuminate to show charging progress. All four LEDs will be solid white when fully charged.

Close-up of the OtterBox Wireless Power Bank's USB-C port and LED indicators

Image 3.1: A detailed view of the power bank's bottom edge, showing the USB-C charging port and the four LED battery status indicators.

3.2 MagSafe Compatibility

For wireless charging, ensure your iPhone is MagSafe compatible (iPhone 12 series or newer) or is housed in an OtterBox case designed for MagSafe.

4. Operating Instructions

4.1 Charging Your Device Wirelessly (MagSafe)

Align the OtterBox Wireless Power Bank with the MagSafe area on the back of your iPhone or MagSafe-compatible case.
The power bank will magnetically attach and begin charging your device.
The LED indicators on the power bank will show its remaining charge.

Side view of the OtterBox Wireless Power Bank magnetically attached to an iPhone

Image 4.1: The power bank is shown attached to the back of an iPhone, illustrating the magnetic connection for wireless charging.

4.2 Charging Other Devices (USB-C)

The power bank can also charge other devices, such as AirPods or other smartphones, using the USB-C port.

Connect one end of a USB-C cable (or appropriate cable for your device) to the USB-C port on the power bank.
Connect the other end of the cable to your device.
The power bank will begin charging the connected device.

OtterBox Wireless Power Bank charging AirPods via a USB-C cable

Image 4.2: The power bank is connected via a USB-C cable to a pair of AirPods, demonstrating its capability to charge other devices.

4.3 LED Power Indicators

The four LED lights on the power bank indicate the remaining battery charge and charging status:

Solid White LEDs: Indicate remaining battery capacity. Each LED represents approximately 25% charge.
Flashing White LEDs: Indicate the power bank is currently charging.
No LEDs: The power bank is either fully discharged or not actively charging/discharging.

5. Maintenance

Cleaning: Use a soft, dry cloth to clean the surface of the power bank. Avoid abrasive cleaners or solvents.
Storage: Store the power bank in a cool, dry place away from direct sunlight and extreme temperatures.
Battery Care: To prolong battery life, avoid fully discharging the power bank frequently. Recharge it when the charge is low.
Drop Protection: The power bank is engineered with durable design and drop protection. However, avoid unnecessary drops or impacts to prevent damage.

6. Troubleshooting

Problem	Possible Cause	Solution
Power bank not charging device wirelessly.	Device not MagSafe compatible. Incorrect alignment. Power bank battery is depleted. Thick or non-MagSafe case.	Ensure device supports MagSafe. Realign the power bank for proper magnetic connection. Recharge the power bank. Remove the case or use a MagSafe-compatible case.
Power bank not charging via USB-C.	Cable is faulty or not fully connected. Power bank battery is depleted. Device is not compatible with USB-C charging.	Check cable connections and try a different cable. Recharge the power bank. Verify device compatibility.
LED indicators are not lighting up.	Power bank is fully discharged. Power bank is not connected to a power source.	Connect the power bank to a power source for charging. Ensure the USB-C cable is securely connected to both the power bank and a power adapter.
Weak magnetic attachment.	Non-MagSafe case or thick case. Foreign objects between power bank and phone.	Use a MagSafe-compatible case or remove the case. Ensure the surfaces are clean and free of debris.

7. Specifications

Model Number	OBFTC-0090-A
Capacity	3K mAh
Wireless Charging Output	7.5W
Connectivity	MagSafe, USB-C
Dimensions	3.84 x 2.56 x 0.47 inches
Weight	3.84 ounces
Compatible Devices	iPhone 12/12 Pro, iPhone 13, iPhone 13 Pro, iPhone 13 and 12 Pro Max, iPhone 13 mini (MagSafe compatible devices)
Material	Magnets, Silicone

8. Warranty and Support

Limited Lifetime Warranty: OtterBox products are backed by a limited lifetime warranty covering material and workmanship defects. This ensures quality and customer satisfaction.

For warranty claims, technical support, or further assistance, please visit the official OtterBox website or contact their customer service department. Keep your proof of purchase for warranty validation.

Note: Warranty terms may vary by region. Refer to the official OtterBox website for the most current and detailed warranty information.

9. Safety Information

Please read all safety instructions before using this product to prevent injury or damage.

Do not expose the power bank to extreme temperatures (above 45°C / 113°F or below -10°C / 14°F).
Do not disassemble, modify, or attempt to repair the power bank.
Keep the power bank away from water, moisture, and flammable materials.
Avoid dropping or subjecting the power bank to severe impacts.
Dispose of the power bank responsibly according to local regulations. Do not dispose of it in household waste.
Keep out of reach of children.
Discontinue use if the power bank becomes excessively hot, emits odor, or shows signs of damage.

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OtterBox OBFTC-0090-A