Microsoft QHG-00040
Microsoft Bluetooth Desktop Set User Manual
Model: QHG-00040
Brand: Microsoft
Introduction
This manual provides detailed instructions for setting up, operating, and maintaining your Microsoft QHG-00040 Bluetooth Mouse and Keyboard Desktop Set. Please read this manual thoroughly before using the product to ensure optimal performance and longevity.

An overhead view of the white Microsoft Bluetooth keyboard and mouse set. The full-size keyboard is on the left, featuring a standard QWERTY layout with a numeric keypad. The compact, ergonomic mouse is positioned to the right of the keyboard.
Setup
1. Powering On
Ensure both the keyboard and mouse have fresh batteries inserted. The battery compartments are located on the underside of each device. Follow the polarity indicators inside the compartment.
2. Bluetooth Pairing
- Activate Pairing Mode on Keyboard: Locate the Bluetooth pairing button on the underside of the keyboard. Press and hold this button for 3-5 seconds until the LED indicator on the keyboard begins to flash, indicating it is in pairing mode.
- Activate Pairing Mode on Mouse: Similarly, find the Bluetooth pairing button on the underside of the mouse. Press and hold it for 3-5 seconds until its LED indicator flashes.
- On Your Computer:
- Navigate to your computer's Bluetooth settings.
- Ensure Bluetooth is turned on.
- Select "Add Bluetooth or other device" or similar option.
- Choose "Bluetooth".
- Wait for "Microsoft Bluetooth Keyboard" and "Microsoft Bluetooth Mouse" to appear in the list of available devices.
- Select each device one by one and follow any on-screen prompts to complete the pairing process. You may be asked to enter a code displayed on your screen using the keyboard.
- Confirmation: Once successfully paired, the LED indicators on both the keyboard and mouse will stop flashing and remain solid or turn off, depending on the device's design.
Operating Instructions
Keyboard Usage
- Typing: Use the standard QWERTY layout for text input.
- Function Keys: The top row of keys (F1-F12) may have secondary functions (e.g., media control, volume, brightness) accessible by pressing the Fn key simultaneously. Refer to your operating system's documentation for specific key mappings.
- Numeric Keypad: Utilize the dedicated numeric keypad for efficient data entry. Ensure Num Lock is active if needed.
Mouse Usage
- Movement: Move the mouse on a flat surface to control the cursor on your screen.
- Left Click: Press the left button for primary actions like selecting items or opening links.
- Right Click: Press the right button to open context menus.
- Scroll Wheel: Roll the scroll wheel up or down to navigate through documents or web pages. The scroll wheel may also function as a middle click button.
Maintenance
- Cleaning: Use a soft, dry, lint-free cloth to clean the surfaces of the keyboard and mouse. For stubborn dirt, slightly dampen the cloth with water or a mild cleaning solution. Avoid excessive moisture.
- Battery Replacement: Replace batteries when performance degrades or the low battery indicator (if present) illuminates. Always use high-quality alkaline batteries.
- Storage: When not in use for extended periods, store the devices in a cool, dry place away from direct sunlight and extreme temperatures.
Troubleshooting
Device Not Connecting/Pairing
- Check Batteries: Ensure batteries are correctly inserted and have sufficient charge. Replace if necessary.
- Re-pair Devices: Go to your computer's Bluetooth settings, remove the existing pairing for the keyboard and mouse, and then repeat the pairing process as described in the Setup section.
- Bluetooth On: Verify that Bluetooth is enabled on your computer.
- Proximity: Ensure the devices are within the effective range of your computer's Bluetooth receiver (typically up to 10 meters).
- Interference: Move away from other wireless devices (e.g., Wi-Fi routers, cordless phones) that might cause interference.
Lag or Unresponsive Input
- Battery Level: Low battery can cause performance issues. Replace batteries.
- Surface (Mouse): Ensure the mouse is used on a clean, non-reflective, and uniform surface.
- System Resources: Close unnecessary applications on your computer that might be consuming excessive system resources.
- Driver Update: Ensure your computer's Bluetooth drivers are up to date.
Specifications
| Feature | Detail |
|---|---|
| Brand | Microsoft |
| Model Number | QHG-00040 |
| Connectivity Technology | Bluetooth |
| Colour | White |
| Keyboard Dimensions | 435mm x 123mm x 19mm |
| Mouse Dimensions | 10.4mm x 58.2mm x 38.3mm |
| Scroll Type | Wheel |
| Surface Coloration | Monochrome |
| Special Feature | Portable |
| Compatible Devices | Laptop, Personal Computer |
| Package Dimensions | 51 x 12.9 x 5 cm |
| Item Weight | 810 g |
| Date First Available | 9 March 2022 |
Warranty Information
This Microsoft product comes with a standard limited warranty. For detailed information regarding warranty terms, duration, and claim procedures, please refer to the warranty card included in the product packaging or visit the official Microsoft support website. Keep your proof of purchase for warranty claims.
Support
For further assistance, technical support, or to download the latest drivers and software, please visit the official Microsoft Support website:
You may also find helpful resources and FAQs on the product's Amazon listing page or by searching for your specific model number (QHG-00040) on the Microsoft website.
Ask a question about this manual
Ask about setup, troubleshooting, compatibility, parts, safety, or missing instructions. Manuals+ will review the question and use this page’s manual context to help answer it.







