ELECCTV 2K WiFi Security Cloud Camera User Manual
Model: ACT397W-3MP-4
Your guide to setting up, operating, and maintaining your ELECCTV security camera system.
1. Product Overview
The ELECCTV 2K WiFi Security Cloud Camera is a 3MP wireless IP camera designed for both outdoor and indoor surveillance. It features 2K QHD footage, night vision, AI smart motion detection, and IP66 waterproofing. This camera system is compatible with Alexa and Google Assistant for convenient voice control.

Image: Four ELECCTV 2K WiFi Security Cameras, showcasing their compact design and antennas.

Image: Visual representation of key camera features including WiFi connectivity, AI detection, 3MP resolution, night vision, Alexa compatibility, and weatherproof design.
2. Setup and Installation
2.1 Package Contents
- ELECCTV 2K WiFi Security Cloud Camera (4 units)
- Charger (4 units)
- Mounting hardware (screws, anchors)
- User Manual
2.2 Power Requirements
The camera is a plug-in device and requires a continuous power supply. An electrical outlet must be available within 5 feet of the camera's intended installation location. If the outlet is further away, a micro USB extension cable may be necessary (not included).
2.3 Mounting the Camera
The camera is designed for wall-mounted installation. Follow these steps:
- Choose a suitable location for optimal surveillance coverage, ensuring it is within range of a power outlet and your Wi-Fi network.
- Use the included mounting hardware to securely attach the camera base to the wall.
- Adjust the camera angle to cover the desired area.
- Connect the camera to the power supply using the provided charger.

Image: A person using a screwdriver to mount an ELECCTV camera onto a wall, demonstrating the installation process.
2.4 Initial App Connection
Download the designated mobile application (e.g., "Meshare" or as specified in the quick start guide) from your device's app store. Follow the in-app instructions to connect your camera to your Wi-Fi network and complete the initial setup.
3. Operating Instructions
3.1 Video Recording and Quality
The camera captures 2K QHD (3MP) footage, providing clear and detailed video. It supports 24/7 continuous video recordings. The built-in IR-Cut technology ensures high-quality images during both day and night conditions.

Image: A side-by-side comparison demonstrating the superior clarity of 2K video footage compared to 1080P, highlighting detail in a license plate.
3.2 AI Smart Motion Detection
The camera features intelligent motion detection capable of distinguishing between human, animal, and vehicle movements. This reduces false alerts, allowing you to focus on relevant events. You can customize alert settings within the mobile application.

Image: An illustration of AI Human Motion Detection, showing how the system differentiates between people, animals (triggering an alert), and vehicles (no alert), reducing false alarms.

Image: A smartphone screen showing a motion detection alert from the meShare app, indicating activity detected by the camera.
3.3 Cloud Storage
A 30-day free trial of the "Meshare" 7-day cloud recording plan is included. This allows you to review, save, and share footage at any time. After the trial expires, you can subscribe to a Premium or Platinum cloud service plan for continued cloud recording.
3.4 Smart Home Integration
The camera supports voice control via Alexa and Google Assistant-enabled devices. For example, you can say, "Alexa, show me the living room" to view a live stream on a compatible device like an Echo Show. Please note that this outdoor camera does not support two-way audio functionality.

Image: An ELECCTV camera positioned next to an Amazon Echo Show, which displays a live video feed, illustrating the camera's compatibility with Alexa voice commands.
4. Maintenance
4.1 Weatherproofing
The camera is equipped with IP66 weatherproof technology, designed to withstand harsh outdoor conditions. Ensure all connections are secure during installation to maintain its weather resistance.
4.2 Cleaning
To ensure optimal image clarity, periodically clean the camera lens with a soft, damp cloth. Avoid using abrasive cleaners or solvents that could damage the lens or casing.
5. Troubleshooting
- No Power: Ensure the camera is securely plugged into a working electrical outlet. Check if the power adapter is functioning correctly.
- No Wi-Fi Connection: Verify your Wi-Fi network is active and the camera is within range. Restart your router and the camera. Re-attempt the Wi-Fi setup process through the mobile app.
- False Motion Alerts: Adjust the AI detection settings in the mobile app. You can reduce alerts triggered by animals or vehicles by disabling specific detection types.
- Cloud Recording Issues: If your free trial has expired, the camera will only support event records unless a cloud plan is renewed. Check your subscription status in the Meshare app.
- No Two-Way Audio: This model does not support two-way audio functionality. This is a design specification, not a malfunction.
- Poor Night Vision: Ensure the camera lens is clean and free from obstructions. Check for any strong light sources directly facing the camera at night, which can interfere with IR illumination.
6. Specifications
| Feature | Specification |
|---|---|
| Model Number | ACT397W-3MP-4 |
| Video Capture Resolution | 3 MP (2K QHD) |
| Indoor/Outdoor Usage | Indoor, Outdoor |
| Connectivity Technology | Wi-Fi (Wired for power) |
| Power Source | Corded Electric (5V DC, 5W) |
| International Protection Rating | IP66 |
| Special Features | Motion Sensor, Night Vision, AI Detection |
| Compatible Devices | Smartphone, Alexa, Google Assistant |
| Mounting Type | Wall Mount |
| Included Components | Charger |
| Material | Metal |
7. Warranty and Support
For warranty information and technical support, please refer to the documentation included with your product or visit the official ELECCTV website. You can also contact ELECCTV customer service through their dedicated support channels.
Visit the ELECCTV Store on Amazon for more product information and support resources.





