CATCHFACE Smart Key Lock Box K3 User Manual

1. Introduction

This manual provides detailed instructions for the setup, operation, and maintenance of your CATCHFACE Smart Key Lock Box Model K3. Please read this manual thoroughly before using the product to ensure proper function and security.

2. Package Contents

Verify that all items listed below are included in your package:

• 1x CATCHFACE Smart Key Lock Box (Model K3)
• 5x CATCHFACE IC Cards
• 3x Screw Anchors
• 3x Screws
• 1x USB Cable
• 1x User Manual

3. Product Overview

The CATCHFACE K3 Smart Key Lock Box offers multiple access methods and robust construction for secure key storage.

Image: Detailed view of the CATCHFACE K3 Smart Key Lock Box, highlighting its fingerprint sensor, keypad, card reader, battery compartment, reset button, and USB charging port.

4. Installation

4.1. Wall Mount Installation

To securely mount the lock box to a wall:

1. Mark the desired location for the hole punch on the wall.
2. Finish marking three punching positions based on the lock box's backplate.
3. Drill holes at the marked positions.
4. Insert the screw anchors into the drilled holes.
5. Install the key box using the three provided screws.

Image: Visual guide for wall mounting the CATCHFACE K3 Smart Key Lock Box.

4.2. Door Handle Mounting

To hang the lock box on a door handle:

1. Long press the button on the top of the lock box to release the shackle.
2. Pull out the shackle.
3. Position the lock box on the door handle.
4. Long press the button again and insert the shackle back into its position until it locks.

Image: Visual guide for hanging the CATCHFACE K3 Smart Key Lock Box on a door handle.

5. TTLock App Setup

The CATCHFACE K3 Smart Key Lock Box is managed via the TTLock App. Follow these steps to set up the app and pair your lock box:

1. Download the TTLock App from your smartphone's app store.
2. Register an account using your email or phone number. A verification code will be sent to complete registration.
3. Log in to your registered account.
4. Ensure your phone is within 2 meters of the lock box. Touch any key on the lock box keypad to activate it.
5. In the app, select 'Add Lock' and choose the appropriate lock type. The app will display nearby locks. Select your lock box (usually indicated by a blue plus icon).
6. Name your lock box for easy identification.

6. Operating Instructions

6.1. Unlocking Methods

The CATCHFACE K3 offers multiple ways to unlock:

Fingerprint Unlock

Place your registered finger on the fingerprint sensor to unlock the device. You can add permanent, timed, or recurring fingerprints via the TTLock App.

Passcode Unlock

Enter your 6-9 digit passcode on the touchscreen keypad. The anti-peep virtual password feature allows you to enter random digits before or after your actual code to prevent others from guessing it. Passcodes can be permanent, timed, one-time, custom, or recurring, generated through the TTLock App.

Image: Illustrates the backlit touchscreen keypad and anti-peeping password entry method.

Smart Card Unlock

Tap a registered CATCHFACE IC Card against the keypad to unlock. Cards can be permanent, timed, or recurring, managed through the TTLock App.

App Unlock

Use the TTLock App on your smartphone to unlock the device via Bluetooth when within range. Simply tap the unlock icon in the app.

Remote Access (with WiFi Gateway)

For remote unlocking and management from anywhere, pair your lock box with an optional CATCHFACE WiFi Gateway (sold separately). This allows you to lock/unlock, set up codes, and check real-time access logs remotely.

Image: Illustrates the remote access system with the Smart Key Box, WiFi Gateway, Cloud Server, and Smart App.

6.2. Auto-Lock Feature

The lock box can be configured to automatically lock after a set period. This feature can be enabled and customized within the TTLock App settings.

6.3. Passage Mode

Passage Mode allows the lock box to remain unlocked for a specific duration or during certain days. This is useful for periods of high traffic. Configure this mode in the TTLock App settings.

7. Maintenance

7.1. Battery Installation and Replacement

The K3 lock box is powered by four AAA batteries. To install or replace batteries, open the battery compartment located on the back of the device. Ensure correct polarity.

7.2. Low Battery Alarm and Emergency Power

The TTLock App will provide a low battery alarm when the battery level is critical. If the batteries run out, you can supply emergency power via the integrated micro USB port using a standard USB cable, allowing you to unlock the device and replace the batteries.

Image: The CATCHFACE K3 Smart Key Lock Box connected to a power bank via its micro USB port for emergency power.

8. Troubleshooting

8.1. Lock Box Not Opening After Entering Passcode

If the lock box recognizes the correct passcode but does not open, try the following:

1. While unlocking, press and hold a corner of the lock box.
2. If you hear the unlocking sound, try to open the lock box while still holding the corner.
3. If the issue persists, ensure the internal mechanism is not obstructed.

9. Specifications

10. Warranty and Support

For any technical questions or support regarding your CATCHFACE Smart Key Lock Box K3, please email us at VGFKStore@Tom.com.