Product Overview
The Tera HW0002 is a versatile 3-in-1 wireless 2D QR barcode scanner designed for efficient data capture. It supports Bluetooth, 2.4GHz wireless, and USB wired connections, making it compatible with a wide range of devices and operating systems. This scanner features a unique vibration alert for successful scans, a large battery for extended use, and a durable, shockproof design.

Image: The Tera HW0002 barcode scanner in black and orange, shown with its adjustable stand and connection cables (USB-A to USB-C, USB-A to USB-A, and a 2.4GHz wireless dongle).
Key Features
- Tera Magic Aiming System & Vibrating Alert: Provides fast and accurate scanning with a large depth of field. Successful scans are confirmed by a tactile vibration, sound, and LED illumination. The buzzer can be muted for quiet operation.
- Versatile 3-in-1 Transmission: Supports 2.4GHz wireless, USB 2.0 wired, and Bluetooth connectivity.
- Wide Compatibility: Works with Windows and Mac OS, and is compatible with various software applications like QuickBooks, Word, Excel, and Novell.
- Extended Battery Life: Equipped with a 2000mAh built-in battery, offering up to 60 days of standby time and 16.5-19.5 hours of continuous scanning on a full charge.
- Shockproof Silicone Design: Features a bright orange silicone protective cover to prevent scratches and damage from accidental drops. The color also enhances visibility.
- Digital and Printed 1D/2D Code Support: Capable of reading a wide range of 1D and 2D symbologies, including those displayed on computer monitors.
Setup and Connection
Connection Modes
The Tera HW0002 scanner offers three primary connection methods:

Image: Diagram illustrating the three connection modes: Bluetooth, 2.4G Wireless via USB dongle, and USB Wired connection.
- 2.4GHz Wireless Connection:
Insert the 2.4GHz USB dongle into an available USB port on your computer. The scanner will automatically pair with the dongle. This mode provides a stable wireless connection for general use.
- USB Wired Connection:
Connect the scanner directly to your computer using the provided USB cable. This mode offers a direct, plug-and-play connection and also charges the scanner's battery.
- Bluetooth Connection:
To connect via Bluetooth, ensure your device's Bluetooth is enabled. Scan the Bluetooth pairing barcode (usually found in the manual or on a setup card). Then, search for "Tera Barcode Scanner" or similar on your device's Bluetooth settings and pair. This mode is ideal for connecting to smartphones, tablets, and other Bluetooth-enabled devices.
Device and System Compatibility
The scanner is designed for broad compatibility:

Image: Visual representation of compatible devices including PCs, laptops, iPads, and iPhones, and compatible operating systems such as Windows, iOS, Linux, Android, and Mac OS.
- Compatible Devices: Desktop PCs, Laptops, Smartphones (iPhone, Android), Tablets (iPad, Android).
- Compatible Operating Systems: Windows, macOS, iOS, Android, Linux.
No driver installation is typically required for basic functionality; it operates as a standard HID keyboard device.
Operating Instructions
Scanning Modes
The Tera HW0002 supports both manual and hands-free automatic scanning:

Image: The barcode scanner shown in its adjustable stand, demonstrating the hands-free automatic scanning capability. The stand can be adjusted up to 45 degrees.
- Manual Scanning: Hold the scanner and press the trigger button to activate the scan beam. Aim the beam at the barcode you wish to scan.
- Hands-Free Automatic Scanning: Place the scanner in its adjustable stand. The scanner will automatically detect barcodes placed within its scanning field and read them without requiring a trigger press. The stand is stable and can be adjusted up to 45 degrees for optimal positioning.
Data Upload Modes
The scanner offers two methods for uploading scanned data:

Image: A graphic illustrating the two data upload modes: Instant Upload Mode (barcode upload directly to computer after scanning) and Storage Mode (scan and store up to 10,000 barcodes, upload when computer is available).
- Instant Upload Mode: Barcodes are uploaded directly to your connected computer or device immediately after scanning. This is the default mode for real-time data entry.
- Storage Mode: The scanner can store up to 10,000 barcodes internally. This mode is useful when working out of range of a computer or when real-time upload is not necessary. Data can be uploaded to your computer later when a connection is established. Refer to the full user manual for instructions on switching between modes and uploading stored data.
Supported Barcode Symbologies
The Tera HW0002 supports a comprehensive range of 1D and 2D barcode types, including those displayed on digital screens:

Image: Examples of 1D and 2D barcodes that the scanner can read, including Aztec Code, QR Code, Data Matrix, PDF417, and Micro PDF417, shown alongside a computer monitor displaying a barcode.
- 1D Symbologies: Codabar, Code 11, Code93, MSI, Code 128, UCC/EAN-128, Code 39, EAN-8, EAN-13, UPC-A, ISBN, Industrial 25, Interleaved 25, Standard25, Matrix.
- 2D Symbologies: QR Code, DataMatrix, PDF417, Aztec, Hanxin, Micro PDF417.
The scanner is capable of reading barcodes from both printed labels and digital displays (e.g., computer monitors, smartphone screens).

Image: A visual indicating that the scanner supports reading both barcodes printed on paper and barcodes displayed on digital screens.
Maintenance
Battery Management
The scanner is equipped with a 2000mAh Lithium Polymer battery. To ensure optimal battery life:
- Charge the scanner fully before first use.
- Recharge the battery when the low battery indicator is active or performance degrades.
- Avoid completely draining the battery frequently.
- Store the scanner in a cool, dry place if not used for extended periods.
Cleaning
To maintain the scanner's performance and appearance:
- Use a soft, dry, lint-free cloth to clean the exterior of the scanner.
- For stubborn dirt, slightly dampen the cloth with water or a mild, non-abrasive cleaner.
- Do not use harsh chemicals, solvents, or abrasive materials, as these can damage the scanner's surface or internal components.
- Keep the scanning window clean and free of dust or smudges to ensure accurate barcode reading.
Troubleshooting
This section addresses common issues you might encounter with the Tera HW0002 barcode scanner.
| Problem | Possible Cause | Solution |
|---|---|---|
| Scanner does not power on. | Low or depleted battery. | Charge the scanner using the provided USB cable. Ensure the charging indicator light is active. |
| Scanner does not connect to device (Bluetooth/2.4GHz). | Not paired correctly, out of range, or interference. |
|
| Scanner reads barcodes inaccurately or not at all. | Dirty scanning window, damaged barcode, or incorrect symbology settings. |
|
| No vibration or sound alert after scanning. | Alerts are disabled or volume is too low. | Scan the appropriate configuration barcodes to enable vibration and sound alerts, or adjust the volume level. |
For more detailed troubleshooting or advanced configurations, please refer to the complete user manual provided with your product or visit the official Tera support website.
Specifications
| Attribute | Detail |
|---|---|
| Model | HW0002 |
| Product Dimensions | 7.68 x 5.57 x 3.98 inches |
| Item Weight | 1.1 pounds |
| Connectivity Technology | Bluetooth, 2.4GHz Wireless, USB Wired |
| Power Source | Battery Powered, Corded Electric |
| Battery Type | 1 Lithium Polymer battery (included) |
| Battery Capacity | 2000mAh |
| Compatible Devices | Desktop, Laptop, Smartphone |
| Manufacturer | Tera |
| Supported 1D Symbologies | Codabar, Code 11, Code93, MSI, Code 128, UCC/EAN-128, Code 39, EAN-8, EAN-13, UPC-A, ISBN, Industrial 25, Interleaved 25, Standard25, Matrix |
| Supported 2D Symbologies | QR, DataMatrix, PDF417, Aztec, Hanxin, Micro PDF417 |
Warranty and Support
For warranty information, technical support, or further assistance with your Tera HW0002 barcode scanner, please refer to the documentation included with your purchase or visit the official Tera website. Contact information for customer service is typically available on the manufacturer's website.
You can also visit the Tera Store on Amazon for product information and updates.





