Introduction
This manual provides comprehensive instructions for the installation, operation, and maintenance of your Turing TP-MPC4AV25 SMART Series 4MP IR PTZ Camera. Please read this manual thoroughly before using the product to ensure proper setup and optimal performance. Keep this manual for future reference.
Figure 1: Turing TP-MPC4AV25 SMART Series 4MP IR PTZ Camera. This image displays the front view of the camera, highlighting its dome design and the lens assembly.
Key Features
- 25X optical zoom, endless pan, high speed PTZ capabilities for wide area surveillance.
- TwilightVision technology for superior low-light performance, ensuring clear images in challenging lighting conditions.
- Smart IR illumination up to 100m (328ft) for enhanced night vision.
- Automatic tracking of persons and vehicles for dynamic monitoring.
- Onboard AI for accurate people and vehicle detection, reducing false alarms.
- NDAA Compliant design.
- IP67 and IK10 ratings for weather and vandal resistance.
- Power over Ethernet (PoE) support for simplified installation.
Package Contents
Verify that all items are present and in good condition. If any items are missing or damaged, contact your supplier immediately.
- Turing TP-MPC4AV25 PTZ Camera
- Mounting Template
- Mounting Hardware (screws, anchors)
- Waterproof Connector Kit
- Quick Start Guide
Setup and Installation
1. Safety Precautions
- Ensure power is disconnected before installation or maintenance.
- Installation should be performed by qualified personnel and comply with local electrical codes.
- Do not expose the camera to extreme temperatures, humidity, or strong magnetic fields.
2. Mounting the Camera
The TP-MPC4AV25 camera is designed for ceiling mount installation. Use the provided mounting template to mark drilling points.
Figure 2: Dimensions of the Turing TP-MPC4AV25 Camera. This diagram provides precise measurements in millimeters and inches, crucial for planning the installation space and mounting points.
- Drill pilot holes according to the mounting template.
- Secure the mounting bracket to the ceiling using the provided screws and anchors.
- Attach the camera body to the mounting bracket, ensuring it is firmly locked in place.
3. Network Connection
Connect the camera to your network using an Ethernet cable. The camera supports Power over Ethernet (PoE), simplifying wiring.
Figure 3: Standard Ethernet Cable. This image shows a typical RJ45 Ethernet connector, used for connecting the camera to a network switch or NVR.
- Connect one end of the Ethernet cable to the camera's RJ45 port.
- Connect the other end to a PoE-enabled network switch or a PoE injector.
- If not using PoE, connect a 12V DC power adapter (not included) to the camera's power input.
4. Initial Configuration
Refer to the Turing Vision software manual for detailed instructions on initial network configuration, IP address assignment, and adding the camera to your surveillance system.
Operating the Camera
1. Accessing Live View
Access the camera's live view through the Turing Vision software or a compatible Network Video Recorder (NVR) interface.
Figure 4: Multi-Camera Live View on a Tablet. This image demonstrates how multiple camera feeds, including potentially from the TP-MPC4AV25, can be monitored simultaneously on a portable device.
2. PTZ Control
Use the PTZ controls within your surveillance software to pan, tilt, and zoom the camera. The camera supports 25x optical zoom and endless pan rotation.
- Pan: Rotate the camera horizontally.
- Tilt: Adjust the camera's vertical angle.
- Zoom: Adjust the focal length to magnify or de-magnify the view.
3. Smart Features
The TP-MPC4AV25 includes advanced AI features:
- People and Vehicle Detection: Configure detection zones and sensitivity settings to trigger alerts only for relevant events.
- Auto Tracking: Enable auto tracking to automatically follow detected persons or vehicles within the camera's field of view.
- Smart IR: The camera automatically adjusts IR intensity to prevent overexposure and ensure clear night vision up to 100m.
Maintenance
- Cleaning: Regularly clean the camera lens with a soft, dry cloth. Do not use harsh chemicals or abrasive materials.
- Firmware Updates: Check the Turing website or your surveillance software for available firmware updates to ensure optimal performance and security.
- Cable Inspection: Periodically inspect all cables and connections for wear or damage, especially in outdoor installations.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No image/video feed | No power; Network connection issue; Incorrect IP address | Check power supply/PoE; Verify Ethernet cable connection; Confirm IP address and network settings. |
| Poor image quality | Dirty lens; Insufficient lighting; Incorrect focus settings | Clean the lens; Ensure adequate lighting or enable Smart IR; Adjust focus via software. |
| PTZ controls unresponsive | Software issue; Network latency; Camera malfunction | Restart surveillance software; Check network stability; Power cycle the camera. If problem persists, contact support. |
| AI detection not working | Incorrect configuration; Obstructions in view; Firmware outdated | Review detection zone settings; Clear camera's field of view; Update camera firmware. |
Specifications
| Feature | Detail |
|---|---|
| Model | TP-MPC4AV25 |
| Sensor | 1/2.8-in, 4.0 megapixel, progressive scan, CMOS |
| Lens | 4.8 - 120mm, AF automatic focusing and motorized zoom lens |
| Optical Zoom | 25x |
| Night Vision Range | Up to 100m (328ft) with Smart IR |
| Minimum Illumination | Color: 0.003 Lux (F1.5, AGC on); 0 Lux with IR on |
| Video Compression | Ultra 265, H.265, H.264, MJPEG |
| AI Features | People and Vehicle Detection, Auto Tracking |
| Connectivity | 1 RJ45 10M/100M Ethernet, PoE (IEEE 802.3af) |
| Power | DC 12V +/- 25 percent, PoE; Max 21.0W |
| Protection Rating | IP67 (Dust and Water Resistant), IK10 (Vandal Resistant) |
| Dimensions (Diameter x H) | 6.5 x 11.6 inches (165mm x 295mm) |
| Weight | 6.72 lbs (3.05 kg) |
| Storage | microSD, up to 256 GB |
| Audio | 2-way audio supported, Audio I/O: 1/1 |
Warranty and Support
Turing products are designed for reliability and performance. For warranty information, technical support, or service inquiries, please visit the official Turing website or contact your authorized dealer.
Online Resources: www.turing.ai
Please have your model number (TP-MPC4AV25) and serial number ready when contacting support.
