Introduction
This manual provides detailed instructions for the safe operation, installation, and maintenance of your Electactic 68 Inch Electric Fireplace Insert. Please read this manual thoroughly before installation and use, and retain it for future reference.
Important Safety Information
Observe the following safety precautions to reduce the risk of fire, electric shock, or injury.
- Do not operate the fireplace if the power cord is damaged. Contact qualified service personnel for repair.
- Ensure the fireplace is connected to a properly grounded outlet.
- Keep combustible materials such as furniture, bedding, papers, clothes, and curtains at least 3 feet (0.9 meters) from the front of the fireplace.
- Do not insert foreign objects into any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the fireplace.
- Unplug the fireplace from the power outlet before cleaning or performing any maintenance.
- This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
- Children should be supervised to ensure they do not play with the appliance.
Package Contents
Verify that all components are present and undamaged before proceeding with installation.

Image: Diagram illustrating the fireplace dimensions, remote control, and a list of included items.
- Electric Fireplace Unit
- Remote Control
- Crystal Ember Bed Package
- Metal Mounting Bracket
- Screw Kit
Installation Instructions
The Electactic 68 Inch Electric Fireplace can be installed as a fully recessed unit or wall-mounted. Choose the method suitable for your space.

Image: Installation diagram detailing dimensions for recessed and wall-mounted setups, along with a step-by-step list.
General Installation Steps:
- Remove the Glass Frame: Carefully detach the front glass panel from the main unit.
- Remove the Mounting Bracket: Locate and remove the mounting bracket from the back of the fireplace unit.
- Mark Screw Holes: Based on your chosen installation method (recessed or wall-mounted), mark the appropriate screw hole locations on the wall. Refer to the diagram for precise measurements.
- Drill Holes & Install Wall Anchors: Drill pilot holes and insert wall anchors as required for secure mounting.
- Mount the Fireplace: Securely attach the fireplace unit to the wall using the provided screws and mounting bracket. Ensure it is level and stable.
- Place Decorations: Distribute the crystal ember bed package evenly within the designated area inside the fireplace.
- Hang the Glass Frame: Reattach the glass frame to the front of the fireplace unit.
- Refasten the Glass Frame: Secure the glass frame using the appropriate fasteners.
Ensure the power outlet is within reach of the power cord and that there is adequate clearance around the unit as specified in the safety guidelines.
Operating Instructions
Your fireplace can be operated using the touch screen panel located on the unit or the included remote control.

Image: Control panel and remote control layout, indicating functions for heater, dimmer, flame speed, color, and timer.
Touch Screen Controls and Remote Control Functions:
- Power ON/OFF: Activates or deactivates the fireplace unit.
- Heater: Toggles between 750W (energy-saving) and 1500W (high-efficiency) heating modes.
- Flame Speed: Adjusts the speed of the flame effect through 5 distinct levels.
- Dimmer: Adjusts the brightness of the flame effect through 5 distinct levels.
- Color-A (Flame Color): Cycles through 12 different flame color options.
- Color-B (Ember Bed Color): Cycles through 12 different ember bed color options.
- Timer: Sets the automatic shut-off timer for durations ranging from 1 to 8 hours.
Flame and Ember Bed Customization:
The fireplace offers extensive customization with 12 flame colors and 12 ember bed colors, allowing for 144 unique visual combinations. Both flame brightness and speed are independently adjustable to suit your preference.
Heating Function:
Select between two heating modes: 750W for energy efficiency or 1500W for rapid heating of spaces up to 400 sq. ft. The integrated thermostat allows you to set a desired room temperature between 62°F and 82°F. The heating function can be operated independently of the flame effect.
Timer Function:
Utilize the timer function to automatically shut off the fireplace after a set period, from 1 to 8 hours, enhancing safety and energy conservation.
Maintenance
Regular maintenance ensures optimal performance and longevity of your electric fireplace.
- Cleaning: Always disconnect the power supply before cleaning. Use a soft, damp cloth to clean the exterior surfaces. Avoid using abrasive cleaners or solvents that could damage the finish.
- Glass Panel: Clean the glass panel with a soft, lint-free cloth and a non-abrasive glass cleaner. Do not scratch the surface.
- Air Vents: Periodically check and clear the air inlet and outlet vents of any dust, lint, or debris. Blocked vents can impede heating efficiency and trigger the overheat protection system.
Troubleshooting
Refer to the table below for common issues and their potential solutions.
| Issue | Possible Cause | Solution |
|---|---|---|
| Fireplace does not turn on | No power supply, main power switch off, remote control batteries depleted. | Check power connection, ensure main power switch is ON, replace remote control batteries. |
| No heat output | Heater function is off, thermostat set too low, air vents blocked. | Activate heater function, increase thermostat setting, clear any obstructions from air vents. |
| Flame effect not working | Flame function is off. | Activate the flame effect using the control panel or remote. |
| Remote control unresponsive | Depleted batteries, obstruction between remote and unit, remote sensor blocked. | Replace remote batteries, ensure a clear line of sight to the fireplace's sensor. |
| Unit shuts off unexpectedly | Overheat protection activated, timer function expired. | Unplug the unit, allow it to cool for 10-15 minutes, check for and remove any obstructions from air vents. Reset timer if applicable. |
Specifications
| Feature | Detail |
|---|---|
| Brand | Electactic |
| Model Name | C230 |
| Power Source | Corded Electric |
| Product Dimensions (DxWxH) | 3.86"D x 68"W x 18.11"H |
| Material | Metal |
| Finish Type | Polished |
| Installation Type | Wall Mount, Recessed |
| Heat Output | 5100 BTU |
| Special Features | Adjustable Flame, Dimmer, Flame Effect, Infrared, LED Flame, Multicolor Flame, Safety Shut Off, Timer |
| Color | Black |
| Room Type | Bedroom, Living Room |
| Ventilation Type | Vent Free |
| Heating Coverage | 400 square feet |
| Included Components | Log, Remote Control |
| Specific Uses For Product | Indoor |
| Item Weight | 58 Pounds |
| UPC | 757837926873 |
| Manufacturer | Electactic |
Warranty and Support
For detailed warranty information and customer support, please refer to the official Electactic website or contact your authorized retailer. It is recommended to retain your purchase receipt for any warranty claims.
For additional assistance and product information, you may visit the Electactic Store on Amazon.





