Dermum E Model Wi-Fi Smart Lock Instruction Manual

Introduction

This manual provides detailed instructions for the installation, operation, and maintenance of your Dermum E Model Wi-Fi Smart Lock. Please read carefully before installation and use to ensure proper functionality and safety.

Image: Dermum E Model Smart Lock, featuring a compact rounded design for enhanced home security.

Product Overview

The Dermum E Model Wi-Fi Smart Lock offers multiple access methods including passcodes, key fobs, smartphone control, and physical keys. It is designed for high security and durability, suitable for various residential and rental property applications.

Key Features:

• Wi-Fi Connectivity: Remote lock/unlock, code setup, and access log checking via smartphone.
• Multiple Access Methods: Keypad passcodes, key fobs, smartphone app, and physical keys.
• High Security: Commercial-grade security and durability, with features like Anti-Peep Door Code and Lockout Mode.
• Easy Installation: Designed for simple installation with a Philips screwdriver, no extra drilling required.
• Smart Home Compatibility: Works with Amazon Alexa and Google Assistant.
• Auto-Lock Enabled: Customizable automatic locking feature.

Setup

Tools Required:

• 1 x Philips head screwdriver
• 4 x AA batteries (not included)

Door Specifications:

Ensure your door meets the following specifications for proper installation:

• Door Thickness: 1 5/16" ~ 2" (33mm - 50mm)
• Bore Hole Diameter: 2 1/8" (54mm)
• Bore Hole Backset: 2 3/8" or 2 3/4" (60mm or 70mm)

Image: Door dimensions required for Dermum Smart Lock installation.

Box Components:

Verify all components are present before beginning installation:

• Front Panel (Keypad)
• Back Panel (Interior Unit)
• Deadbolt Latch
• Mounting Plate
• Accessory Screws
• 3 Physical Keys
• User Manual
• Quickstart Guide

Installation Steps:

Follow these steps for physical installation of the smart lock. For a visual guide, refer to the installation video below.

1. Adjust the deadbolt length if necessary.
2. Slide the deadbolt into the door. Ensure the 'UP' indicator is facing upwards.
3. Screw in the deadbolt screws to secure it.
4. Test the deadbolt latch to ensure smooth operation.
5. Install the front panel, ensuring it faces outside and the pin is vertically aligned. Thread the wire connector through the door.
6. Confirm the pin is vertically aligned from the inside.
7. Slide the rubber gasket and thread the wire connector through the back panel.
8. Install the mounting plate, securing it with screws.
9. Adjust the calibration switch on the interior unit based on your door's bolt direction (Left Facing Bolt = L, Right Facing Bolt = R).
10. Adjust the door knob position on the interior unit based on your door's bolt direction (Left Facing Bolt = Horizontal, Right Facing Bolt = Vertical).
11. Plug in the wire connector.
12. Install the back panel, securing it with screws.
13. Install 4 AA batteries.

Operating the Smart Lock

Locking and Unlocking:

• Keypad: Touch the keypad to activate. Enter your passcode followed by '#' to unlock. Press the lock icon to lock.
• Smartphone App: Use the Sifely app to remotely lock or unlock the door.
• Key Fob: Place the key fob against the card reader sensor on the smart lock to unlock.
• Physical Key: Use the provided physical keys as a backup.

App Setup and Pairing:

To utilize smart features, download the Sifely app and register an account using your email or phone number. Follow the in-app instructions to pair your smart lock.

1. Register an account on the Sifely app using Email or Phone number. A verification code will be sent to your email or phone number after clicking 'Get Code'.
2. Add the lock by touching any key to activate the keypad and put it in pairing mode.
3. Select the lock from the 'Nearby Locks' list in the app.
4. Assign a name to your lock.

Generating Passcodes:

The Sifely app allows you to generate various types of passcodes:

• Permanent: Always active.
• Timed: Active for a specific duration.
• One-Time: Valid for a single use.
• Erase: Deletes existing passcodes.
• Custom: Allows for personalized settings.

Image: Remote Access feature, allowing generation of one-time use PIN codes for visitors and guests.

Anti-Peep Door Code:

Enhance security by entering random digits before or after your access code to confuse onlookers.

Image: Anti-Peep Door Code feature, allowing random digits to be entered before or after the actual password.

Lockout Mode:

If more than 5 failed authentication attempts occur, the keypad will be disabled for 5 minutes to prevent unauthorized access.

Image: Lockout Mode, which disables the keypad for 5 minutes after more than 5 failed authentication attempts.

Sending eKey:

Share access to your smart lock with others by sending an eKey through the app. You can specify recipient, name, start/end times, and grant admin permissions.

Auto-Lock (Optional Setting):

Enable the Auto-Lock feature in the app settings to automatically lock your door after a set period (e.g., 5s, 10s, 15s, 30s, 60s, or custom time).

Image: Auto-Lock Enabled feature, allowing users to set custom auto-lock durations.

Maintenance

Battery Replacement:

The smart lock is powered by 4 AA batteries. The battery life is typically over one year. Replace batteries when the low battery indicator appears or when the lock's performance diminishes.

Cleaning:

Wipe the lock's exterior with a soft, dry cloth. Avoid using abrasive cleaners or solvents that could damage the finish or electronic components.

Troubleshooting

Lock Working Backwards / Unlocks on First Touch:

If your lock operates in reverse (e.g., unlocks when it should lock, or unlocks on a single keypad touch), this is typically due to an installation error. Please re-install the deadbolt, paying careful attention to the following:

• Calibration Switch: Ensure the calibration switch on the interior unit is set correctly for a left-facing or right-facing bolt.
• Door Knob Position: Verify the door knob position on the interior unit matches the bolt direction.

Refer to the installation video for detailed guidance on adjusting these settings.

General Issues:

• Connectivity Problems: Ensure your Wi-Fi gateway is properly connected and within range of the lock. Check your home Wi-Fi network.
• Keypad Unresponsive: Check battery levels. If batteries are low, replace them.
• Lock Not Responding: Try removing and reinserting the batteries to perform a soft reset.

Specifications

Warranty and Support

Warranty Information:

The Dermum E Model Wi-Fi Smart Lock comes with a One Year Product Warranty.

Customer Support:

For any technical questions or support, please email us at cs@dermumstore.com for Dermum Technical Services.