1. Introduction
Welcome to the user manual for your WHILL Model F Power Chair. This manual provides essential information for the safe and effective use, maintenance, and troubleshooting of your device. Please read this manual thoroughly before operating the Model F to ensure optimal performance and safety.
The WHILL Model F is a foldable and lightweight power chair designed for convenience and performance, offering smart technology and remote control capabilities via an app. It is a versatile mobility solution for adults and elderly users.
2. Important Safety Information
Always prioritize safety when operating your WHILL Model F. Failure to follow safety guidelines may result in injury or damage to the device.
- Weight Capacity: Do not exceed the maximum weight capacity of 250 lbs (113 kg).
- Water Exposure: Keep the power chair away from water and excessive moisture to prevent electrical damage.
- Battery Charging: Always charge the Lithium-ion battery properly using the provided charger. Do not use unapproved chargers.
- Operating Surfaces: Operate the chair primarily on hard, stable surfaces. Avoid steep inclines, uneven terrain, or soft ground that could compromise stability.
- Speed Awareness: Be aware of the top speed of 3.7 mph (6 km/h) and adjust your speed according to your surroundings and safety conditions.
- Obstacles: The Model F can climb over obstacles up to 1.4 inches (3.5 cm) high. Exercise caution and reduce speed when encountering obstacles.
- Folding Mechanism: Ensure hands and fingers are clear of moving parts when folding or unfolding the chair.
3. Setup and Initial Assembly
The WHILL Model F is designed for quick and easy setup. Follow these steps to prepare your power chair for use:
- Unpacking: Carefully remove the power chair and all accessories from its packaging. Retain packaging for future transport or storage.
- Unfolding the Chair:
Locate the quick-fold release button. Press and hold the button while gently unfolding the chair until it locks into its open position. Ensure all locking mechanisms are securely engaged before use.
Image: A person demonstrating the unfolding process of the WHILL Model F, showing the chair transitioning from a folded to an upright position.
Image: A close-up view of a hand pressing the quick-fold release button, highlighted by a blue oval, which allows the chair to be folded or unfolded.
- Battery Installation:
The Lithium-ion battery is typically included and may be pre-installed. If not, carefully insert the battery into its designated compartment until it clicks into place. Ensure a secure connection.
- Initial Charge:
Before first use, fully charge the battery. Connect the charger to the charging port on the chair and then to a standard electrical outlet. The charging indicator will show the charging status.
- Adjustments:
Adjust the controller and armrest height to your comfort. The controller can be positioned on either the right or left side. Arm width is adjustable between 18 and 20 inches (45.7 - 50.8 cm) to accommodate various users.
4. Operating Your WHILL Model F
The WHILL Model F is designed for intuitive control and maneuverability.
4.1. Basic Operation
- Power On/Off: Press the power button on the controller to turn the chair on or off.
- Driving: Use the joystick on the controller to steer and control the speed of the chair. Push forward to move forward, pull back to reverse, and move left or right to turn.
- Speed Control: The controller typically has buttons or a dial to adjust the maximum speed setting. Start with a low speed until you are comfortable with the chair's response.
- Braking: Releasing the joystick will automatically engage the electromagnetic brakes, bringing the chair to a smooth stop.
4.2. Advanced Features
- Remote Control via App: The WHILL Model F can be remotely driven using the dedicated WHILL app on your smartphone. Download the app from your device's app store and follow the pairing instructions. This feature allows for convenient maneuvering of the chair when not seated.
- Maneuverability: The chair boasts a tight turning radius of 30.7 inches (78 cm), allowing for excellent maneuverability in narrow spaces.
Image: The WHILL Model F Power Chair displayed in its fully assembled and open configuration, ready for use.
5. Folding and Storage
The WHILL Model F is designed for easy folding and compact storage, making it ideal for travel and transport.
- Folding Procedure:
To fold the chair, ensure it is powered off. Locate the quick-fold release button (as shown in Section 3. Setup). Press and hold the button while gently collapsing the chair. The Model F folds in less than 3 seconds.
Image: The WHILL Model F Power Chair shown in its compact, folded state, ready for transport or storage.
- Transport:
When folded, the chair's length is only 18.3 inches (46.5 cm). It weighs less than 53 lbs (24 kg) when the battery is removed, making it easy to lift and place into a car trunk or other transport vehicle.
Image: The folded WHILL Model F Power Chair neatly placed inside the trunk of a car, demonstrating its portability for travel.
- Compact Storage:
For storage, the Model F can be stood upright in its folded position, occupying minimal space. Its lightweight nature allows for easy movement even when folded.
Image: The WHILL Model F Power Chair stored compactly in an upright position within a closet, highlighting its space-saving design.
6. Maintenance and Care
Regular maintenance ensures the longevity and reliable performance of your WHILL Model F.
- Cleaning: Wipe clean the surfaces of the chair with a damp cloth. Avoid using abrasive cleaners or excessive water.
- Battery Care:
- Charge the battery regularly, even if the chair is not in frequent use, to maintain battery health.
- Do not allow the battery to fully discharge for extended periods.
- Store the battery in a cool, dry place if removed from the chair for long-term storage.
- Tire Inspection: Periodically check the tires for wear and tear. Ensure they are free from debris that could affect performance.
- Fasteners: Occasionally check all screws and fasteners to ensure they are tight. Do not overtighten.
- Professional Service: For any complex repairs or issues, contact authorized WHILL service centers. Do not attempt to disassemble or repair electrical components yourself.
7. Troubleshooting
This section addresses common issues you might encounter with your WHILL Model F. For problems not listed here, contact customer support.
| Problem | Possible Cause | Solution |
|---|---|---|
| Chair does not power on. | Battery is not charged or not properly installed. | Ensure battery is fully charged and securely connected. Check power button. |
| Chair moves slowly or inconsistently. | Low battery charge; speed setting too low; operating on unsuitable terrain. | Charge battery; adjust speed setting; move to a smoother, harder surface. |
| Remote control app not connecting. | Bluetooth not enabled; chair not in pairing mode; app issue. | Ensure Bluetooth is on; restart chair and app; re-pair device. |
| Unusual noises during operation. | Loose components; debris in wheels; motor issue. | Inspect for loose parts or debris. If noise persists, contact customer support. |
8. Specifications
| Feature | Detail |
|---|---|
| Model Name | WHILL Model F |
| Item Model Number | Fi |
| Brand | WHILL |
| Color | White |
| Product Dimensions (Unfolded) | 36.8 x 21.9 x 31.6 inches (93.5 x 55.6 x 80.3 cm) |
| Product Dimensions (Folded) | Approx. 18.3 x 21.8 x 33.7 inches (46.5 x 55.5 x 85.5 cm) |
| Item Weight (with battery) | 58.9 pounds (26.7 kg) |
| Item Weight (without battery) | Less than 53 pounds (24 kg) |
| Maximum User Weight Capacity | 250 pounds (113 kg) |
| Top Speed | 3.7 mph (6 km/h) |
| Range Per Charge | Up to 12.4 miles (20 km) |
| Turning Radius | 30.7 inches (78 cm) |
| Obstacle Climbing Capability | Up to 1.4 inches (3.5 cm) |
| Battery Type | Lithium-ion (1 required, included) |
| Adjustable Arm Width | 18-20 inches (45.7-50.8 cm) |
| Seat Height | 20 inches (50.8 cm) |
| Foldability | Folds in less than 3 seconds |
| Included Components | Remote, Storage Basket |
Image: An overview of the WHILL Model F's key features, including its turning radius, weight capacity, driving range, top speed, folding time, and smart connectivity.
Image: Detailed dimensional diagrams of the WHILL Model F in both its unfolded and folded configurations, including seat size information.
9. Warranty and Support
For warranty information, product support, or to purchase replacement parts, please contact WHILL customer service or visit the official WHILL website. Keep your purchase receipt as proof of purchase for warranty claims.
Customer Support: Refer to the contact information provided with your product packaging or visit the WHILL official website for the most up-to-date support details.
Returns: The product typically comes with a 30-day easy returns policy. Please refer to your purchase terms for specific details.
