Introduction
The WHILL Model F Power Chair is designed to offer unparalleled convenience and performance, providing a perfect mobility solution for adults and the elderly. Its innovative foldable design, smart technology integration, and remote control capabilities via a dedicated app enhance user independence and ease of travel. This manual provides comprehensive instructions for the safe and effective operation, maintenance, and troubleshooting of your WHILL Model F Power Chair.
Figure 1: The WHILL Model F Power Chair, showcasing its sleek black finish and compact structure.
Key Features
- Foldable & Lightweight: The WHILL Model F folds in less than 3 seconds and weighs less than 53 lbs when the battery is removed, making it highly portable.
- High Performance: Offers a 12.4-mile range per charge (Lithium-ion battery), a 250lb user weight capacity, and a top speed of 3.7 mph.
- Remote Control: Utilize the WHILL app to remotely drive and control the Model F.
- Powerful & Maneuverable: Capable of climbing over obstacles up to 1.4 inches high with its dual powerful motors. Features a tight 30.7-inch turning radius for navigating narrow spaces.
- Adjustable: The controller and armrest height, controller side (right or left), arm height, and arm width (18-20 inches between armrests) are all adjustable for personalized comfort.
Figure 2: Step-by-step illustration of the WHILL Model F's quick folding mechanism.
Figure 3: Demonstrating the portability and easy storage of the Model F for various travel scenarios.
Setup
Unfolding the Power Chair
- Place the folded chair on a flat, stable surface.
- Grasp the main frame and gently pull upwards until the chair begins to unfold.
- Continue unfolding until the seat and backrest lock into their upright positions. Ensure all locking mechanisms are securely engaged.
- Adjust the armrests and controller to your preferred height and side (left or right).
Battery Installation and Initial Charge
The WHILL Model F uses a Lithium-ion battery. For optimal performance and longevity, fully charge the battery before first use.
- Locate the battery compartment, typically under the seat or at the rear of the chair.
- Insert the battery pack firmly until it clicks into place.
- Connect the charger to the charging port on the chair and then to a standard electrical outlet.
- The charging indicator light will show the charging status. Disconnect the charger once the battery is fully charged.
Operating Instructions
Basic Operation
- Power On/Off: Press and hold the power button on the controller until the indicator lights illuminate/extinguish.
- Driving: Use the joystick on the controller to steer and control speed. Push forward to move forward, pull back to reverse, and move left/right to turn.
- Speed Adjustment: The controller allows for adjustment of speed settings. Refer to the controller's specific markings for speed levels.
- Maneuvering: The 30.7-inch turning radius allows for tight turns in confined spaces like hallways and elevators.
- Obstacle Clearance: The dual motor drive system enables the chair to climb over obstacles up to 1.4 inches high. Approach obstacles slowly and directly.
- Water Resistance: The design incorporates water-resistant features, making it suitable for use in light rain or over puddles. Avoid submerging the chair or exposing it to heavy downpours.
Using the WHILL App for Remote Control
The WHILL app allows for remote driving, locking/unlocking, and managing speed settings. Download the official WHILL app from your device's app store.
- Ensure your smartphone's Bluetooth is enabled.
- Open the WHILL app and follow the on-screen instructions to pair with your Model F.
- Once connected, you can use the app interface to control the chair's movement and adjust settings.
Video 1: Official demonstration of the WHILL Model F's features, including folding, maneuverability, and remote control capabilities.
Figure 4: The Model F allows users to explore their surroundings with greater mobility and independence.
Maintenance
General Care
- Keep the chair clean by wiping it with a damp cloth. Avoid harsh chemicals or abrasive cleaners.
- Regularly check all nuts, bolts, and fasteners to ensure they are tight.
- Inspect tires for wear and tear.
Battery Care
- Charge the battery regularly, even if the chair is not in frequent use, to maintain battery health.
- Store the battery in a cool, dry place when not in use for extended periods.
- Avoid fully discharging the battery before recharging.
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Chair does not power on. | Battery not charged or not properly installed. | Ensure battery is fully charged and securely seated in its compartment. Check power button connection. |
| Chair moves erratically or not at all. | Joystick malfunction, loose connection, or motor issue. | Check joystick for obstructions. Power cycle the chair. If problem persists, contact customer support. |
| Difficulty transferring to/from the chair. | Armrests not designed to fully move out of the way for side transfers. | Plan transfers carefully. If side transfer is necessary, ensure adequate space and consider using assistive devices or assistance from another person. The armrests are adjustable in height and width, but do not fully swing away. |
| App connectivity issues. | Bluetooth interference or app not updated. | Ensure Bluetooth is on and close to the chair. Restart the app and chair. Check for app updates. |
Specifications
| Attribute | Detail |
|---|---|
| Brand | WHILL |
| Model Name | Model F (Fi) |
| Color | Black |
| Product Dimensions (L x W x H) | 36.8 x 21.9 x 31.6 inches |
| Item Weight | 58.9 pounds (less than 53 lbs with battery removed) |
| Weight Capacity | 250 lbs |
| Top Speed | 3.7 mph |
| Range per Charge | 12.4 miles |
| Battery Type | 1 Lithium Ion battery (included) |
| Obstacle Clearance | Up to 1.4 inches |
| Turning Radius | 30.7 inches |
| Foldable | Yes |
| Included Components | Storage Basket, Remote |
Figure 5: Visual summary of the WHILL Model F's performance specifications.
Safety Information
This product has a weight capacity of up to 250 lbs. Improper use or exceeding this limit may result in injury. Ensure the product is fully assembled and adjusted according to the instructions, and always follow the manufacturer's guidelines for safe operation, especially when using folding or adjustable features.
- Always read and understand the entire user manual before operating the power chair.
- Do not operate the chair under the influence of alcohol or medication that may impair your judgment.
- Avoid steep inclines or declines that exceed the chair's specified capabilities.
- Keep hands and clothing clear of moving parts.
- Always use caution when operating near traffic or pedestrians.
Warranty and Support
For detailed warranty information, please refer to the warranty card included with your product packaging or visit the official WHILL website. For technical support, spare parts, or service inquiries, please contact WHILL customer support directly.
You can find more information and contact details on the official WHILL store page: WHILL Official Store
