Wemo Smart Video Doorbell (Model WDC010) Instruction Manual

1. Introduction and Overview

The Wemo Smart Video Doorbell is designed for seamless integration with Apple HomeKit Secure Video, providing a convenient and secure method to monitor your home and communicate with visitors. This device offers a wide field of view and high-definition video quality, ensuring comprehensive coverage of your doorstep. It leverages your existing iCloud subscription for secure storage of motion-based recordings within the Apple Home App.

Key features include face recognition, dual-band Wi-Fi connectivity for reliable performance, and infrared technology for clear night vision. This doorbell is compatible exclusively with wired 16-24V AC doorbell systems.

Figure 1: Wemo Smart Video Doorbell

2. Setup and Installation

2.1 Pre-installation Checklist

• Ensure you have a wired doorbell system with 16-24V AC power.
• Download the Apple Home App on your iOS device.
• Confirm strong 2.4GHz and 5GHz Wi-Fi signal at your doorbell location.

2.2 Physical Installation

1. Turn off power: Before beginning installation, turn off power to your existing doorbell system at the circuit breaker.
2. Remove old doorbell: Carefully remove your existing doorbell button.
3. Install mounting bracket: Use the provided screws and screwdriver to securely attach the mounting bracket to your wall. If needed, use the left/right wedges to adjust the viewing angle.
4. Connect power kit: Follow the instructions in the included Setup Guide to properly install the Power Kit with Connectors into your existing chime box. This is crucial for correct operation.
5. Wire the Wemo Doorbell: Connect the existing doorbell wires to the terminals on the back of the Wemo Smart Video Doorbell.
6. Mount the doorbell: Secure the Wemo Smart Video Doorbell onto the mounting bracket.
7. Restore power: Turn the power back on at the circuit breaker.

2.3 App Setup

1. Open the Apple Home App on your iOS device.
2. Tap the '+' icon to add a new accessory.
3. Scan the HomeKit setup code provided with your Wemo Smart Video Doorbell.
4. Follow the on-screen prompts to name your doorbell, assign it to a room, and configure HomeKit Secure Video settings, including motion detection and face recognition preferences.

3. Operating Instructions

3.1 Live View and Notifications

• Access live video feed directly from the Apple Home App on your iPhone, iPad, or HomePod.
• Receive instant notifications on your iOS device when motion is detected or the doorbell is pressed.
• Utilize face recognition to receive specific alerts for known individuals.

Figure 2: Face Recognition with HomeKit Secure Video

3.2 Video Recording and Storage

• HomeKit Secure Video stores 10 days of motion-based recording history in your iCloud account.
• Review recorded events directly within the Apple Home App.

Figure 3: iCloud Recording via Apple Home App

3.3 Two-Way Audio

• Engage in real-time two-way conversations with visitors through the Apple Home App.

3.4 Advanced Video Features

• Wide Field of View: The camera offers a 178° vertical, 140° horizontal, and 223° diagonal field of view for extensive coverage.
• HD Resolution with HDR: Enjoy crystal clear 1200x1600 resolution video with HDR for optimal image quality in varying light conditions.
• Enhanced Night Vision: Infrared technology provides clear video even in low-light conditions.

Figure 4: Enhanced Night Vision

3.5 Dual-Band Wi-Fi Connectivity

• The doorbell utilizes both 2.4GHz and 5GHz Wi-Fi bands.
• The 2.4GHz band offers a longer range and better penetration through walls.
• The 5GHz band provides higher speeds for closer proximity connections.

Figure 5: Dual-Band Wi-Fi Connectivity

4. Maintenance and Troubleshooting

4.1 General Care

• Regularly clean the camera lens with a soft, damp cloth to ensure clear video quality.
• Ensure the doorbell is free from obstructions that might block its field of view or microphone.

4.2 Troubleshooting

• Connectivity Issues: If the doorbell frequently disconnects, ensure your Wi-Fi signal is strong at the installation location. Consider adjusting your router's band (2.4GHz for range, 5GHz for speed) or adding a Wi-Fi extender.
• Power Problems: Verify that your wired doorbell system provides the required 16-24V AC. Insufficient voltage can lead to intermittent operation or device resets. Consult a qualified electrician if you suspect voltage issues.
• App Responsiveness: If the Apple Home App is slow to connect or display the live feed, ensure your iOS device and HomeKit hub (e.g., Apple TV, HomePod) are updated and have a stable internet connection. Restarting the doorbell or your HomeKit hub may resolve temporary glitches.

5. Specifications

6. What's in the Box

• Smart Video Doorbell
• Setup Guide
• Mounting Bracket
• Left/Right Wedge
• Screws and Screwdriver
• Power Kit with Connectors

7. Official Product Video

Video 1: Official Wemo Video Doorbell overview, showcasing features and design.

8. Warranty and Support

For warranty information and technical support, please refer to the official WeMo website or contact their customer service directly. Keep your purchase receipt for warranty claims.