Introduction
Thank you for choosing the New Soul S-Play Bluetooth Wireless Earbuds. These earbuds are designed to provide an immersive audio experience with cutting-edge Bluetooth v5.2 technology, 40ms low latency, and versatile tri-mode functionality, ideal for gaming and entertainment. This manual will guide you through the setup, operation, and maintenance of your S-Play earbuds to ensure optimal performance.

Image: The Soul S-Play earbuds, featuring a sleek black design, are shown alongside their matching charging case. The earbuds are positioned above the open case, highlighting their compact form factor and the case's textured finish.
What's in the Box
- Soul S-Play Wireless Earbuds (Left and Right)
- Charging Case
- USB-C Charging Cable
- User Manual
Product Overview
Key Features
- 40ms Low Latency: Ensures minimal audio lag for seamless gaming and video synchronization.
- Bluetooth v5.2: Provides stable and efficient wireless connectivity.
- Tri-Mode Functionality: Switch between Entertainment (Low Latency), Audio Transparency, and Normal modes.
- Extended Playtime: Up to 7 hours on a single charge, with a total of 28 hours using the charging case.
- Wireless and USB-C Charging: Convenient charging options for the case.
- Environmental Noise Cancellation: Enhances voice clarity during calls.
- IPX4 Water Resistance: Protects against splashes and sweat.
- Built-in Microphone: For clear hands-free communication.
- Touch Controls: Intuitive control over media playback and calls.
Setup
Charging the Earbuds and Case
Before first use, fully charge the S-Play earbuds and charging case.
- Place the earbuds into the charging case, ensuring they are correctly seated.
- Wired Charging: Connect the provided USB-C cable to the charging port on the case and plug the other end into a USB power adapter (not included).
- Wireless Charging: Place the charging case on a compatible wireless charging pad.
- The LED indicators on the case will show the charging status. Once fully charged, the indicators will change or turn off.
Image: The Soul S-Play charging case is depicted with icons indicating both wireless charging capability and a USB-C fast charge port. This illustrates the dual charging options available for the device.
Pairing with Your Device
The S-Play earbuds are designed for easy pairing with both iOS and Android devices.
- Open the charging case. The earbuds will automatically enter pairing mode, indicated by flashing LED lights on the earbuds.
- On your device (smartphone, tablet, etc.), go to the Bluetooth settings.
- Select "SOUL S-Play" from the list of available devices.
- Once connected, the earbud LEDs will stop flashing, and you will hear an audible confirmation.
- The earbuds will automatically reconnect to the last paired device when taken out of the case.
Operating Instructions
Powering On/Off
- Power On: Open the charging case, and the earbuds will automatically power on.
- Power Off: Place the earbuds back into the charging case and close the lid. They will automatically power off and begin charging.
Touch Controls
The S-Play earbuds feature intuitive touch controls on each earbud. Specific functions may vary slightly depending on your device and application.
- Play/Pause: Single tap on either earbud.
- Next Track: Double tap on the right earbud.
- Previous Track: Double tap on the left earbud.
- Answer/End Call: Single tap on either earbud.
- Reject Call: Press and hold on either earbud.
- Activate Voice Assistant: Triple tap on either earbud.
- Switch Tri-Mode: Press and hold the touch area for 2 seconds on either earbud to cycle through modes.
Tri-Mode Functionality
The S-Play earbuds offer three distinct audio modes to optimize your listening experience:
Image: A visual diagram explains the S-Play's Tri-Mode feature, showing icons for Transparency Mode, Entertainment Mode (Low Latency), and Normal Mode, with lines connecting them to the earbuds.
- Entertainment Mode (Low Latency): Reduces audio delay to 40ms, providing synchronized sound for gaming and video content. This is the recommended mode for media consumption.
- Transparency Mode: Allows ambient sounds to pass through, keeping you aware of your surroundings without removing the earbuds.
- Normal Mode: Standard audio playback, optimizing battery life for general listening.
To switch between modes, press and hold the touch area on either earbud for approximately 2 seconds until you hear an audible prompt indicating the mode change.
Image: A man wearing the Soul S-Play earbuds is shown intently looking at his phone, with an overlay highlighting the 'BEST-IN-CLASS 40ms LOW LATENCY' feature, emphasizing the earbuds' suitability for responsive audio experiences.
Making Calls
The S-Play earbuds feature a built-in microphone with Environmental Noise Cancellation for clear calls.
- Answering a Call: Single tap on either earbud.
- Ending a Call: Single tap on either earbud during a call.
- Rejecting a Call: Press and hold on either earbud when a call comes in.
Maintenance
Cleaning
To maintain optimal performance and hygiene, regularly clean your earbuds and charging case.
- Use a soft, dry, lint-free cloth to wipe the earbuds and charging case.
- For stubborn dirt, slightly dampen the cloth with water. Avoid using harsh chemicals or abrasive materials.
- Gently clean the ear tips and speaker mesh to prevent wax buildup, which can affect sound quality.
Storage
When not in use, store the earbuds in their charging case to protect them and ensure they are charged for your next use.
- Store in a cool, dry place away from direct sunlight and extreme temperatures.
- Avoid storing in dusty or dirty environments.
Image: The Soul S-Play charging case is shown with an attached carabiner, emphasizing its convenient and portable design for on-the-go use.
Water Resistance (IPX4)
The S-Play earbuds are rated IPX4 water resistant, meaning they are protected against splashing water from any direction. This makes them suitable for workouts and light rain.
- Do not submerge the earbuds in water.
- Do not expose the charging case to water, as it is not water resistant.
- Ensure earbuds are dry before placing them back into the charging case.
Image: The open Soul S-Play charging case reveals the earbuds inside, with subtle water droplets on the surface, visually representing its IPX4 water-resistant rating.
Troubleshooting
Common Issues and Solutions
| Problem | Solution |
|---|---|
| Earbuds not pairing | Ensure earbuds are charged. Turn off and on Bluetooth on your device. Forget "SOUL S-Play" in your device's Bluetooth settings and re-pair. |
| No sound from one earbud | Check battery level of both earbuds. Place both earbuds back in the case, close, then reopen to reset connection. |
| Charging case not charging | Ensure USB-C cable is securely connected. Try a different USB port or power adapter. For wireless charging, ensure proper placement on the charging pad. |
| Low volume or poor sound quality | Clean earbud speaker meshes. Adjust volume on your device. Ensure earbuds are properly seated in your ears. |
| Touch controls unresponsive | Ensure your fingers are clean and dry. Try resetting the earbuds by placing them in the case and closing the lid for a few seconds. |
Specifications
| Feature | Detail |
|---|---|
| Model Name | S-PLAY |
| Connectivity Technology | Wireless (Bluetooth v5.2) |
| Low Latency | 40ms |
| Battery Life (Earbuds) | Up to 7 Hours |
| Total Playtime (with Case) | Up to 28 Hours |
| Charging | Wireless Charging, USB-C Fast Charge |
| Water Resistance | IPX4 (Earbuds only) |
| Microphone | Built-In with Environmental Noise Cancellation |
| Control Method | Touch |
| Compatible Devices | iOS and Android |
| Material | Silicone, Rubber |
| Item Weight | 10 Grams |
| Product Dimensions | 2.18 x 2.41 x 3.28 cm |
| Color | Omega Black |
Warranty and Support
Soul Electronics products are manufactured to the highest quality standards. For information regarding warranty coverage, technical support, or service inquiries, please refer to the warranty card included with your product or visit the official Soul Electronics website. Please retain your proof of purchase for any warranty claims.





