POLY 2200-69390-001

Poly Studio R30 4K Video Conference System

User Manual

1. Introduction

The Poly Studio R30 is an integrated USB video bar designed for small and huddle rooms, providing a comprehensive solution for video conferencing. It combines a 4K camera, advanced microphones, and a powerful speaker into a single device, ensuring high-quality audio and video experiences. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your Poly Studio R30.

Poly Studio R30 4K Video Conference System, front view

Figure 1: Front view of the Poly Studio R30 4K Video Conference System.

2. What's in the Box

Verify that all items are present in the package:

  • Poly Studio R30 4K Video Conference System
  • Power Adapter
  • USB Cable
  • Monitor Clamp (included for flexible mounting options)

3. Product Overview

The Poly Studio R30 integrates several key components into a sleek bar design:

  • 4K Camera: Features a 120-degree field of view and 5x digital zoom for clear video.
  • Microphone Array: An advanced 3-microphone array designed to capture voices clearly while filtering out background noise.
  • Integrated Speaker: Provides rich and clear audio output for all participants.
  • Mounting Options: Includes an adjustable monitor clamp for easy attachment to displays.
Side view of Poly Studio R30 showing camera and speaker bar

Figure 2: Side view of the Poly Studio R30, highlighting its compact design.

4. Setup

The Poly Studio R30 is designed for quick and easy plug-and-play setup:

  1. Mounting: Attach the Poly Studio R30 to your display using the included monitor clamp. Ensure it is securely fastened and positioned to capture the desired area of the room.
  2. Power Connection: Connect the power adapter to the Poly Studio R30 and plug it into an electrical outlet.
  3. USB Connection: Connect the provided USB cable from the Poly Studio R30 to an available USB port on your PC or Mac.
  4. Software Recognition: Your computer should automatically recognize the Poly Studio R30 as a camera, microphone, and speaker device. No additional drivers are typically required.
Diagram illustrating simple conferencing setup with Poly Studio R30, showing ease of use, huddle room fit, and compatibility with Microsoft Teams and Zoom.

Figure 3: Illustration of the simple plug-and-play setup for the Poly Studio R30.

5. Operating Instructions

Once set up, the Poly Studio R30 integrates seamlessly with popular video conferencing platforms:

  1. Launch Conferencing Application: Open your preferred video conferencing software (e.g., Zoom, Microsoft Teams, Google Meet).
  2. Select Devices: In the application's audio and video settings, select "Poly Studio R30" as your camera, microphone, and speaker.
  3. Start Meeting: Begin your meeting. The Poly Studio R30 will automatically activate its intelligent features.

Key Features in Operation:

  • Poly DirectorAI: This technology provides automatic framing and tracking, ensuring all participants are seen clearly. It can frame groups or track individual speakers.
  • NoiseBlockAI: Intelligently blocks distracting background noises, allowing voices to be heard without interruption.
  • Acoustic Fence: Creates a virtual sound barrier, focusing the microphone pickup on the area within the fence and eliminating sounds from outside that zone.
Overhead view of a meeting room showing the 120-degree field of view of the Poly Studio R30 camera

Figure 4: The 120-degree field of view ensures everyone is seen in the meeting room.

Screenshot showing Poly DirectorAI speaker framing in action, with a close-up of the active speaker

Figure 5: Dynamic video with DirectorAI close-up feature for clear facial expressions and body language.

Diagram illustrating NoiseBlockAI and Acoustic Fence technologies for clear audio

Figure 6: Remarkable audio features including NoiseBlockAI and Acoustic Fence technology.

6. Management

The Poly Studio R30 can be managed and configured using Poly Lens software:

  • Poly Lens Desktop App: Install the Poly Lens Desktop application on your PC or Mac to control device settings, customize camera behaviors, and update firmware.
  • Poly Lens Cloud Management: For IT administrators, Poly Lens cloud management software allows for remote management, monitoring, and deployment of devices over Wi-Fi, providing intelligent insights and scalable control.
Screenshot of Poly Lens management interface showing device statistics and insights

Figure 7: Poly Lens interface for device management and insights.

7. Maintenance

To ensure optimal performance and longevity of your Poly Studio R30, follow these maintenance guidelines:

  • Cleaning: Use a soft, dry, lint-free cloth to clean the exterior of the device. Do not use liquid cleaners or aerosol sprays directly on the unit.
  • Lens Care: Gently wipe the camera lens with a microfiber cloth specifically designed for optics. Avoid abrasive materials.
  • Firmware Updates: Regularly check for and install firmware updates via the Poly Lens Desktop app or cloud management. Updates often include performance improvements and new features.
  • Storage: When not in use for extended periods, store the device in a cool, dry place away from direct sunlight.

8. Troubleshooting

If you encounter issues with your Poly Studio R30, try the following steps:

ProblemPossible Solution
No video/audio in conferencing app
  • Ensure USB and power cables are securely connected.
  • Verify that "Poly Studio R30" is selected as the camera, microphone, and speaker in your conferencing application's settings.
  • Restart your computer and the conferencing application.
Poor video quality
  • Check your internet connection speed.
  • Ensure the camera lens is clean.
  • Verify adequate lighting in the room.
Poor audio quality (echo, muffled sound)
  • Ensure no other microphones or speakers are active in the room causing interference.
  • Adjust microphone and speaker levels in your conferencing application.
  • Check for firmware updates for the device.
Device not recognized by computer
  • Try a different USB port on your computer.
  • Try a different USB cable.
  • Restart your computer.

9. Specifications

FeatureDetail
Model Number2200-69390-001
Product Dimensions20.59 x 8.94 x 3.98 inches
Item Weight2.87 pounds
Video Capture Resolution4K
Field of View120 degrees
Digital Zoom5x
Microphone Array3-microphone array
Audio TechnologiesNoiseBlockAI, Acoustic Fence
Video TechnologiesPoly DirectorAI (auto-framing, speaker tracking)
Connectivity TechnologyUSB
ColorBlack
Supported PlatformsZoom, Microsoft Teams, Google Meet, and other PC/Mac video applications

10. Warranty and Support

For detailed warranty information, please refer to the warranty card included with your product or visit the official Poly website. For technical support, product registration, and additional resources, please visit the Poly support portal or contact their customer service.

You can find more information and support at the official Poly website: www.poly.com

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