JLab Go Air Tones
JLab Go Air Tones True Wireless Earbuds Instruction Manual
Model: Go Air Tones
Introduction
The JLab Go Air Tones are true wireless earbuds designed for convenient audio playback and communication. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your earbuds to ensure optimal performance.

Image: JLab Go Air Tones True Wireless Earbuds shown with their open charging case.
Setup
1. What's Included
- GO Air Tones True Wireless Earbuds
- Charging Case with Integrated USB Charging Cable
- 3 Sets of Gel Tips (Small, Medium, Large)
2. Charging
Before first use, fully charge the earbuds and the charging case. The charging case features an integrated USB cable for convenient charging. Connect the USB cable to a compatible USB power source. The charging time for the case is approximately 2.2 hours.

Image: The JLab Go Air Tones charging case with its integrated USB charging cable extended, alongside the earbuds and three different sizes of gel tips.
3. Bluetooth Pairing
- Remove both earbuds from the charging case. They will automatically power on and enter pairing mode.
- On your device (smartphone, tablet, computer), open the Bluetooth settings.
- Select "JLab Go Air Tones" from the list of available devices to connect.
- Once connected, you will hear an audio prompt confirming the successful pairing.
The earbuds feature Bluetooth Version 5.1 for stable connectivity. You can use either earbud independently or both together, thanks to the Dual Connect feature.
4. Fitting the Earbuds
Achieving a proper fit is crucial for sound quality and comfort. Experiment with the three included gel tip sizes (Small, Medium, Large) to find the best seal for your ears. The earbuds have rounded tips designed for an in-ear fit.

Image: A woman wearing JLab Go Air Tones earbuds, illustrating how they fit snugly in the ear.
Operating Instructions
1. Touch Controls
The JLab Go Air Tones feature soft touch sensors for controlling playback, calls, and other functions. Specific touch commands are typically detailed in a quick start guide included with your product. Common controls include:
- Single Tap: Play/Pause, Answer Call
- Double Tap: Voice Assistant, End Call
- Triple Tap: Change EQ Setting
- Press and Hold (Right Earbud): Volume Up, Next Track
- Press and Hold (Left Earbud): Volume Down, Previous Track
2. EQ Settings
The earbuds offer three distinct EQ settings to customize your listening experience: JLab Signature, Balanced, and Bass Boost. You can cycle through these settings using the touch controls.

Image: JLab Go Air Tones earbuds displayed with visual representations of the three available EQ settings: Signature, Balanced, and Bass Boost.
3. Dual Connect
The Dual Connect feature allows you to use either the left or right earbud independently, or both together for a stereo experience. This is useful for calls or when you need to remain aware of your surroundings.
4. Making and Receiving Calls
Each earbud is equipped with a built-in MEMS microphone, ensuring clear audio during phone calls. Use the touch controls to answer or end calls.
Maintenance
1. Cleaning
Regularly clean your earbuds and charging case to maintain performance and hygiene. Use a soft, dry cloth to wipe the surfaces. For the gel tips, you can gently remove them and clean with a damp cloth, ensuring they are completely dry before reattaching.
2. Storage
When not in use, store the earbuds in their charging case to protect them and keep them charged. Store the case in a cool, dry place away from extreme temperatures.
3. Water Resistance
The JLab Go Air Tones are IPX4 sweat and water resistant. This rating means they are protected against splashing water from any direction, making them suitable for workouts and light rain. They are not designed for submersion in water.
Troubleshooting
1. Earbuds Not Connecting to Device
- Ensure both earbuds are charged.
- Turn off and then on your device's Bluetooth.
- Place the earbuds back in the charging case, close the lid, wait a few seconds, then remove them to re-initiate pairing mode.
- If issues persist, forget the device in your Bluetooth settings and attempt to pair again.
2. Only One Earbud Playing Audio
- Ensure both earbuds are charged and removed from the case simultaneously.
- Try placing both earbuds back in the case, closing the lid, and then removing them again.
- Perform a factory reset if the problem continues (refer to JLab's official support for specific reset instructions for your model).
3. Poor Sound Quality
- Check the earbud fit and try different gel tip sizes to ensure a proper seal.
- Ensure the earbuds are clean and free of debris.
- Move closer to your connected device to avoid interference.
- Adjust the EQ settings to your preference.
Specifications
| Model Name | Go Air Tones |
| Connectivity Technology | Wireless (Bluetooth) |
| Bluetooth Version | 5.1 |
| Battery Life (Earbuds) | 8+ hours per earbud |
| Total Playtime (with Case) | 32+ hours |
| Charging Time (Case) | 2.2 Hours |
| Control Type | Touch Control |
| Microphone | Built-in MEMS microphone in each bud |
| Water Resistance Rating | IPX4 (Sweat and Water Resistant) |
| Frequency Range | 20Hz-20kHz |
| Item Weight | 2.08 ounces |
| Product Dimensions | 5.51 x 2.48 x 1.14 inches |

Image: Overview of JLab Go Air Tones features, highlighting custom-designed dynamic drivers, discreet and handy design, customized fit options, and IPX4 water resistance.
Warranty and Support
1. Warranty Information
The JLab Go Air Tones True Wireless Earbuds come with a JLab Two Year Warranty. Please refer to the official JLab website or your purchase documentation for full warranty terms and conditions.
2. Customer Support
For further assistance, technical support, or warranty claims, please visit the official JLab support website or contact their customer service department. Contact information can typically be found on the JLab website or in your product packaging.
Ask a question about this manual
Ask about setup, troubleshooting, compatibility, parts, safety, or missing instructions. Manuals+ will review the question and use this page’s manual context to help answer it.