1. Introduction
The FERMAX WIT 7" PoE Monitor (Model 14703) is an advanced communication device designed for residential intercom systems. Featuring a 7-inch capacitive touchscreen, it provides an intuitive user experience focused on seamless communication and smart home integration.
Key functionalities include hands-free two-way communication, high-definition color display, customizable ringtones, and remote firmware updates. The Android-based system supports 8 languages and offers integrated alarm zones, remote reset capabilities, and connectivity with IP CCTV cameras for enhanced security and monitoring.

Figure 1: Front view of the FERMAX WIT 7-inch PoE Monitor. The monitor features a large, dark capacitive screen with the 'FERMAX' logo centered at the top. At the bottom right, there are small white icons representing a phone receiver, an envelope (message), and a bell (alert/doorbell), indicating its communication and alert functionalities.
2. Setup and Installation
This section provides general guidelines for setting up your FERMAX WIT monitor. For detailed installation instructions, please refer to the specific installation guide provided with your product or consult a qualified technician.
2.1. Power and Network Connection (PoE)
The WIT monitor supports Power over Ethernet (PoE), simplifying installation by delivering both power and data through a single Ethernet cable. Connect a standard Ethernet cable from a PoE-enabled network switch or injector to the designated PoE port on the monitor. Ensure your network infrastructure supports PoE (IEEE 802.3af/at standard).
2.2. Initial Configuration
Upon first power-up, the monitor will guide you through an initial setup wizard. This typically includes:
- Language Selection: Choose from 8 available languages (Spanish, English, German, Polish, Russian, Hebrew, Turkish, Chinese).
- Network Settings: Configure IP address settings (DHCP or static).
- System Date and Time: Set the correct date and time.
- Intercom System Integration: Connect the monitor to your existing FERMAX intercom system.
2.3. IP Camera and Home Automation Integration
The monitor allows integration with up to 8 IP CCTV cameras and home automation systems via compatible applications. Refer to the monitor's on-screen settings for adding and configuring these external devices.
3. Operating Instructions
The FERMAX WIT monitor features a user-friendly capacitive touchscreen interface. Navigate through menus and options by tapping and swiping.
3.1. Communication Functions
- Hands-Free Two-Way Communication: When a call is received from the outdoor panel or another internal unit, the monitor will display the caller's video (if available) and allow for hands-free conversation.
- Call Management: Answer incoming calls by tapping the phone icon. End calls by tapping the hang-up icon.
- Ringtone Customization: Different ringtones can be set based on the origin of the call (e.g., main entrance, secondary door).
3.2. Monitoring and Security
- CCTV IP Camera Viewing: Access and view live feeds from up to 8 integrated IP CCTV cameras directly on the monitor.
- Auxiliary Camera and Relay Control: During a conversation, simultaneously view an auxiliary IP CCTV camera and activate an auxiliary relay (e.g., to open a secondary gate) up to 4 times.
- Alarm Zones: The monitor includes 7 integrated alarm zones plus a tamper alarm. Configure these zones through the system settings.
- Image Capture: Capture images automatically or manually during calls or monitoring sessions. Captured images can be exported to an SD card for storage.
3.3. Advanced Features
- Monitor Relay Activation: Activate up to 8 relays using the optional Ref. 1616 relay module for controlling various devices.
- Elevator Control: Control elevator access with feedback, if integrated into your building's system.
4. Maintenance
4.1. Cleaning
To clean the monitor screen and casing, use a soft, lint-free cloth. For stubborn marks, slightly dampen the cloth with water or a mild, non-abrasive screen cleaner. Avoid using harsh chemicals, abrasive cleaners, or solvents, as these can damage the screen and finish.
4.2. Firmware Updates
The monitor supports remote firmware updates. Periodically check for available updates through the system settings to ensure optimal performance, security, and access to new features. Follow the on-screen prompts carefully during the update process.
4.3. System Reset
In case of system issues, a remote reset or restoration to factory parameters is possible. This function should be used with caution as it will erase all user-configured settings. Consult the system administrator or technical support before performing a factory reset.
5. Troubleshooting
This section provides solutions to common issues you might encounter with your FERMAX WIT monitor. If the problem persists, please contact technical support.
| Problem | Possible Cause | Solution |
|---|---|---|
| Monitor does not power on. | No power supply; PoE connection issue. | Verify the Ethernet cable is securely connected to a PoE-enabled port. Ensure the PoE switch/injector is powered on and functioning correctly. |
| No video from outdoor panel/camera. | Camera connection issue; network problem; incorrect configuration. | Check network connectivity. Verify IP camera settings and ensure they are correctly configured in the monitor's menu. Restart the monitor and the outdoor panel/camera. |
| No audio during communication. | Microphone/speaker issue; volume too low; network latency. | Adjust the volume settings on the monitor. Check for any physical obstructions to the microphone or speaker. Ensure stable network connection. |
| Touchscreen is unresponsive. | Temporary software glitch; screen contamination. | Clean the screen thoroughly. Restart the monitor by disconnecting and reconnecting power. If the issue persists, a factory reset might be necessary (see Maintenance section). |
6. Specifications
| Feature | Detail |
|---|---|
| Manufacturer | FERMAX |
| Model Number | 14703 |
| Product Identifier | 14703 |
| Screen Type | 7" Capacitive TFT Color Display |
| Communication | Hands-free two-way |
| Operating System | Android-based |
| Languages Supported | 8 (Spanish, English, German, Polish, Russian, Hebrew, Turkish, Chinese) |
| Alarm Zones | 7 integrated + tamper |
| IP Camera Support | Up to 8 CCTV IP cameras |
| Relay Activation | Up to 8 (with Ref. 1616 module) |
| Image Capture | Automatic and manual, export to SD card |
| Power Supply | PoE (Power over Ethernet) |
| Product Weight | 869 g |
| Dimensions | 212x132.5x20mm |
| Included Components | Fermax 14703 (Monitor) |
7. Warranty and Support
7.1. Warranty Information
Specific warranty terms and conditions for the FERMAX WIT 7" PoE Monitor (Model 14703) are provided by the manufacturer, FERMAX, or your point of purchase. Please retain your proof of purchase for warranty claims. For detailed warranty information, refer to the documentation included with your product or visit the official FERMAX website.
7.2. Technical Support
For technical assistance, troubleshooting beyond this manual, or inquiries regarding your FERMAX WIT monitor, please contact FERMAX customer support. Contact details can typically be found on the FERMAX official website or in the product packaging.





