Smartby ERF2G60H Remote Control User Manual

1. Introduction

This manual provides instructions for the Smartby ERF2G60H replacement remote control, designed for various Hisense Android Smart TV models. This remote is an infrared (IR) type and does not support voice search functionality.

Please read this manual carefully to ensure proper use and to maximize the lifespan of your remote control.

2. Product Overview

The Smartby ERF2G60H remote control is a direct replacement, pre-programmed for immediate use with compatible Hisense Android Smart TVs. It features dedicated buttons for popular streaming services.

Figure 1: Front view of the ERF2G60H Remote Control.

Key Features:

• Direct replacement for original Hisense remote models.
• No programming or pairing required; ready to use after battery installation.
• Dedicated quick-access buttons for Netflix, Prime Video, YouTube, and Google Play.
• Infrared (IR) technology for reliable control.

Important Note:

• This remote control is an IR remote. It does not support voice search functionality (no built-in microphone).
• Batteries are not included.

3. Setup: Battery Installation

To begin using your Smartby ERF2G60H remote control, you must install two AAA batteries (not included).

1. Locate the battery compartment cover on the back of the remote control.
2. Slide the cover downwards or press the latch (if present) and lift to open the compartment.
3. Insert two new AAA alkaline batteries, ensuring the positive (+) and negative (-) terminals match the diagrams inside the compartment.
4. Replace the battery compartment cover by sliding it back into place until it clicks securely.

Once batteries are installed, the remote is ready for immediate use with your compatible Hisense Android Smart TV. No additional programming or pairing is required.

Figure 2: Side view illustrating the remote's profile and battery compartment area.

4. Operating Instructions

Point the remote control directly towards your Hisense Android Smart TV's infrared receiver for optimal performance. Ensure there are no obstructions between the remote and the TV.

Button Functions:

• Power (⏻): Turns the TV on or off.
• INPUT: Selects the input source (HDMI, AV, etc.).
• Number Pad (0-9): Direct channel selection or numerical input.
• CC: Activates or deactivates Closed Captions.
• Menu (☰): Accesses the TV's main menu.
• TV: Switches to TV mode.
• Navigation Pad (Up, Down, Left, Right, OK): Navigates through menus and confirms selections.
• Back (↩): Returns to the previous screen or menu.
• Home (⌂): Returns to the TV's home screen.
• APPS: Opens the applications menu.
• Volume (+/-): Adjusts the TV volume.
• Mute (🔇): Mutes or unmutes the TV audio.
• Channel (CH +/-): Changes TV channels.
• Playback Controls (Rewind, Play/Pause, Fast Forward, Stop): Controls media playback.
• NRT / MTS: Specific functions related to TV broadcast or audio settings (may vary by TV model).

Dedicated App Buttons:

• Netflix: Launches the Netflix application.
• Prime Video: Launches the Amazon Prime Video application.
• YouTube: Launches the YouTube application.
• Google Play: Launches the Google Play Store or Google Play Movies & TV application.

5. Compatibility

This Smartby ERF2G60H remote control is compatible with a wide range of Hisense Android Smart TV models, including but not limited to the following series and models:

• Hisense H6570G/H8G/H9G Series
• Models: 32H5540F, 40H5609, 40H5500F, 40H5520F, 40H5530F, 40H5540F, 32H5550F, 32H5560F, 32H5570F, 32H5580F, 32H5590F, 40H5550F, 40H5560F, 40H5570F, 40H5580F, 40H5590F, 32H56G, 40H56G, 50Q7G, 55Q7G, 65Q7G, 75Q7G, 50Q8G, 55Q8G, 65Q8G, 75Q8G, 50H8G, 55H8G, 65H8G, 75H8G, 32E5600EU, 40E5600EU, HU43E5600FFWA, HU32E5600FHWA
• Substitutes for original remote models: ERF2K60H, ERF2A60

If your Hisense TV model is not listed, please verify compatibility with the seller or manufacturer.

6. Troubleshooting

If you experience issues with your remote control, please refer to the following troubleshooting steps:

1. Remote Not Responding:
   • Ensure the remote has fresh AAA alkaline batteries installed correctly, observing polarity (+/-).
   • Check for any obstructions between the remote control and the TV's infrared receiver.
   • Point the remote directly at the TV. The effective range is typically up to 20 feet (6 meters).
   • Try replacing the batteries with a new set, even if they seem to be working.
2. Intermittent Response:
   • Weak batteries can cause inconsistent performance. Replace them.
   • Ensure the TV's IR receiver is clean and free from dust or debris.
   • Avoid strong light sources (like direct sunlight or bright fluorescent lights) that might interfere with the IR signal.
3. Specific Buttons Not Working:
   • Verify that the remote is compatible with your specific TV model. While this remote is a replacement, some TV models may have unique functions not supported by all replacement remotes.
   • Confirm that the TV is powered on and functioning correctly with its original remote (if available) or manual controls.

If these steps do not resolve the issue, please contact Smartby customer support for further assistance.

7. Maintenance

Proper care and maintenance will extend the life of your remote control.

• Cleaning: Use a soft, dry cloth to clean the remote control. For stubborn dirt, slightly dampen the cloth with water or a mild, non-abrasive cleaner. Do not use harsh chemicals or immerse the remote in liquid.
• Battery Care: Remove batteries if the remote control will not be used for an extended period to prevent leakage and damage. Always use new, high-quality alkaline batteries.
• Storage: Store the remote in a cool, dry place away from direct sunlight and extreme temperatures.
• Handling: Avoid dropping the remote control or subjecting it to strong impacts, as this can damage internal components.

8. Specifications

9. Warranty and Support

Specific warranty information for this product may vary. Please refer to the packaging or contact your retailer for details regarding warranty coverage.

For technical support or further inquiries, please contact the Smartby customer service department or the seller from whom you purchased the product. Provide your product model number (ERF2G60H) and purchase details when seeking assistance.

You can often find contact information on the Smartby brand store page or through your purchase history on the retailer's website.