Fellowes FS-12C Cross-Cut Shredder

1. Introduction

This manual provides essential information for the safe and efficient operation of your Fellowes FS-12C Cross-Cut Shredder. Designed for home and small office use, this shredder offers secure destruction of confidential documents, credit cards, and other materials. Please read these instructions carefully before initial use and retain them for future reference.

2. Safety Information

WARNING: Failure to follow these safety instructions may result in injury or damage to the shredder.

• Keep hands, jewelry, loose clothing, hair, and pets away from the paper entry slot.
• Do not insert more than the maximum sheet capacity (12 sheets) at once to prevent jams.
• Always unplug the shredder before moving, cleaning, or emptying the waste bin.
• Do not use aerosol products, petroleum-based lubricants, or flammable materials near the shredder.
• The shredder is equipped with a safety lock to prevent accidental activation. Always engage the safety lock when not in use or when performing maintenance.
• Do not allow children to operate this shredder.
• Avoid placing the shredder near heat sources or in direct sunlight.

3. Setup

1. Unpack: Carefully remove the shredder from its packaging.
2. Position: Place the shredder on a flat, stable surface. Ensure adequate ventilation around the unit.
3. Install Casters (if applicable): If your model includes casters, insert them firmly into the designated slots at the base of the shredder.
4. Connect Power: Plug the power cord into a standard electrical outlet.
5. Engage Safety Lock: Ensure the safety lock is disengaged before operation.

Image: The Fellowes FS-12C shredder, ready for setup.

4. Operating Instructions

4.1 Shredding Paper

1. Ensure the shredder is plugged in and the safety lock is disengaged.
2. Set the control switch to the 'Auto' position. The shredder is now ready for use.
3. Insert up to 12 sheets of paper (A4, 70gsm) straight into the paper entry slot. The shredder will automatically start and stop once the paper has passed through.
4. For optimal performance, avoid continuously feeding paper for more than 20 minutes. Allow a 30-minute cool-down period after continuous use.

Image: A hand inserting paper into the shredder's entry slot.

4.2 Shredding Credit Cards and Staples

The Fellowes FS-12C can also shred credit cards and small staples. Insert one credit card at a time into the center of the paper entry slot. Staples attached to documents will also be shredded without issue.

4.3 Safety Lock Feature

To prevent accidental operation, the shredder is equipped with a safety lock. To engage, slide the control switch to the 'Lock' position. To disengage, slide it to 'Auto' or 'Reverse'.

Image: A finger engaging the safety lock on the shredder's control panel.

5. Maintenance

5.1 Emptying the Waste Bin

The shredder features a convenient 19-liter pull-out bin with a viewing window to monitor shredded waste levels. When the bin is full, slide it out, empty the contents, and slide it back into place. Ensure the bin is correctly seated for the shredder to operate.

Image: A hand pulling out the shredder's waste bin.

5.2 Cleaning

Wipe the exterior of the shredder with a soft, dry cloth. Do not use abrasive cleaners or solvents. For optimal performance and longevity of the cutting blades, regular oiling with Fellowes shredder oil is recommended, especially after emptying the bin multiple times or after heavy use.

6. Troubleshooting

• Shredder does not start:
  • Check if the power cord is securely plugged in.
  • Ensure the safety lock is disengaged and the control switch is in the 'Auto' position.
  • Verify the waste bin is fully inserted and correctly seated.
• Paper jam:
  • Switch the control to 'Reverse' (R) to clear the jam. If necessary, gently pull the paper out.
  • If the jam persists, unplug the shredder, carefully remove the shredder head (if detachable), and clear the paper manually. Reassemble before plugging back in.
• Overheat protection activated:
  • If the shredder stops during operation and a red indicator light illuminates, the overheat protection has been activated.
  • Unplug the shredder and allow it to cool down for approximately 30 minutes before resuming operation.

7. Specifications

Image: Fellowes FS-12C shredder with indicated dimensions (Depth: 24.6 cm, Width: 34.1 cm, Height: 50 cm).

8. Warranty and Support

The Fellowes FS-12C shredder comes with a 2-year warranty on the machine and a 5-year warranty on the cutters. This warranty covers defects in material and workmanship under normal use.

For warranty claims, technical assistance, or any product-related inquiries, please contact Fellowes customer service. Refer to the contact information provided on the Fellowes official website or your purchase documentation.