Plum E910ORG

Plum RAM Plus 4G VoLTE Rugged Flip Phone

User Manual

Model: E910ORG

1. Introduction

The Plum RAM Plus is a 9th Generation Rugged Flip Phone, launched in February 2022. It is equipped with the latest 4G VoLTE (Voice Over LTE) for HD Voice calls. This phone is designed for durability, featuring an IP68 and Military Grade construction, making it water, shock, and dust resistant. It offers ease of use with a large display and keypad, a loudspeaker for hands-free calling, and a built-in FM radio. The phone includes a camera, Bluetooth connectivity, and comes with a desktop charger for convenient charging.

Key Features:

  • Compatible with T-Mobile and all service providers that use T-Mobile networks (e.g., Metro, Mint, Tello, Boost). Note: Not compatible with AT&T or Verizon networks.
  • IP68 Water, Shock, and Dust Resistant Design.
  • 4G LTE Connectivity for fast and reliable network access.
  • Easy-to-use interface with a large keypad and display.
  • Includes Camera, Bluetooth, FM Radio, and Loud Speaker.
  • Comes with a desktop charger for convenient charging.
Plum RAM Plus 4G VoLTE Rugged Flip Phone in orange, shown both open and closed.

Image: Plum RAM Plus 4G VoLTE Rugged Flip Phone in orange, shown both open and closed.

2. What's in the Box

Your Plum RAM Plus package includes the following items:

  • Plum RAM Plus Phone
  • Charger (Wall Adapter)
  • USB Cable
  • Battery (1 Lithium Ion battery)
  • Handsfree (Headphones)
  • Screwdriver (for SIM card compartment)
  • Desktop Charger
  • User Guide (Quick Guide)
Contents of the Plum RAM Plus phone package, including the phone, charger, USB cable, battery, headphones, screwdriver, desktop charger, quick guide, and info card.

Image: Contents of the Plum RAM Plus phone package, including the phone, charger, USB cable, battery, headphones, screwdriver, desktop charger, quick guide, and info card.

3. Setup

3.1. Installing the SIM Card and Battery

  1. Carefully remove the back cover of the phone.
  2. Locate the SIM card slot. Use the provided screwdriver if necessary to open the SIM card retainer.
  3. Insert your activated nano-sized SIM card into the slot, ensuring it is correctly oriented as indicated by the diagram near the slot. Close the retainer securely.
  4. Insert the battery into its compartment, aligning the gold contacts with those in the phone.
  5. Replace the back cover until it clicks into place.

3.2. Charging the Phone

Before first use, fully charge your Plum RAM Plus phone.

  • Using the Desktop Charger: Place the phone into the desktop charging cradle. Ensure the phone is seated correctly and the charging indicator light on the cradle illuminates.
  • Using the USB Cable: Connect the USB cable to the phone's charging port and the other end to the wall adapter. Plug the adapter into a power outlet.

The external display will show charging status. A full charge typically provides a full day of use or 5 days of standby time.

Plum RAM Plus flip phone charging in its included desktop cradle.

Image: Plum RAM Plus flip phone charging in its included desktop cradle.

4. Operating Instructions

4.1. Power On/Off

  • To power on, press and hold the red End Call/Power button until the phone vibrates and the screen lights up.
  • To power off, press and hold the red End Call/Power button, then confirm power off on the screen.

4.2. Making Calls

  1. Open the flip to activate the screen.
  2. Dial the desired phone number using the keypad.
  3. Press the green Call button to initiate the call.
  4. To end a call, press the red End Call button.

4.3. Sending Text Messages

  1. Navigate to the 'Messages' menu from the main screen.
  2. Select 'New Message' or 'Create Message'.
  3. Enter the recipient's phone number or select from contacts.
  4. Type your message using the keypad.
  5. Press 'Send'.

4.4. Camera

The phone is equipped with a camera. To access:

  • From the main menu, select the 'Camera' icon.
  • Frame your shot using the screen as a viewfinder.
  • Press the designated button (usually the center navigation button) to capture the photo.
The Plum RAM Plus phone displaying an image of a person hiking, demonstrating its screen capabilities.

Image: The Plum RAM Plus phone displaying an image of a person hiking.

4.5. FM Radio

To listen to FM radio:

  • Plug in the included headphones, as they act as the antenna.
  • Navigate to the 'FM Radio' application from the menu.
  • Scan for available stations or manually tune to a frequency.
  • You can choose to listen through the headphones or the phone's loudspeaker.

4.6. Bluetooth

To connect to Bluetooth devices:

  1. Go to 'Settings' and then 'Bluetooth'.
  2. Turn Bluetooth 'On'.
  3. Select 'Search for devices' or 'Pair new device'.
  4. Select your desired device from the list and follow the on-screen prompts to pair.

5. Maintenance

The Plum RAM Plus is built to be rugged and durable. To ensure its longevity:

  • Water Resistance: While IP68 rated, avoid intentional submersion in water. If exposed to water, ensure all ports are closed and dry the phone thoroughly before charging.
  • Dust Resistance: Periodically clean the phone's surface and ports with a soft, dry cloth to prevent dust buildup.
  • Shock Resistance: The phone is designed to withstand drops, but extreme impacts should still be avoided.
  • Battery Care: Avoid exposing the battery to extreme temperatures. If the phone will not be used for an extended period, charge it to about 50% before storing.
Image emphasizing the phone's ruggedness with text 'DROP. RINSE. TUMBLE. REPEAT.' and a person working in a dusty environment.

Image: The phone's ruggedness is highlighted, suitable for challenging environments.

6. Troubleshooting

If you encounter issues with your Plum RAM Plus phone, refer to the following common solutions:

ProblemPossible Cause / Solution
Phone does not power onBattery is depleted. Charge the phone for at least 30 minutes. Ensure battery is correctly inserted.
Cannot make or receive callsCheck network signal strength. Ensure SIM card is properly inserted and activated. Verify phone is compatible with your service provider's network (T-Mobile network only). Restart the phone.
Poor call quality / Dropped callsMove to an area with better network coverage. Ensure phone is not in a metal enclosure.
Battery drains quicklyReduce screen brightness. Close unused applications. Limit background data usage. Battery may need replacement if it's old.
Cannot connect to Bluetooth deviceEnsure Bluetooth is enabled on both devices. Make sure devices are within range. Put the other device in pairing mode.
Phone is unresponsiveRemove and reinsert the battery (if possible) to perform a hard reset.

7. Specifications

FeatureDetail
Model NameRAM PLUS
ASINB09QV4HVD4
Item Model NumberE910ORG
ColorOrange
Operating SystemProprietary
Cellular Technology4G VoLTE
Wireless Carrier CompatibilityUnlocked for All Carriers (T-Mobile Network Only)
Screen Size2.4 Inches
Resolution480 x 320
RAM Memory Installed Size32 MB
Memory Storage Capacity4 GB
Battery Capacity1200 Milliamp Hours
Phone Talk Time6 Hours
Special FeaturesIP68 Military Grade, Bluetooth, USB, FM Radio, Loud Speaker
Human Interface InputKeypad
Audio Jack3.5 mm
Item Weight0.141 ounces
Package Dimensions5.47 x 3.7 x 2.91 inches
ManufacturerPlum
Country of OriginChina
Date First AvailableJanuary 20, 2022

8. Warranty and Support

Your Plum RAM Plus phone comes with a 1 Year US warranty. For any technical assistance or support, Plum offers lifetime tech support through their US-based support team.

Please refer to the contact information provided in your Quick Guide or visit the official Plum website for support details.

© 2024 Plum. All rights reserved.

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