1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your ULTRALOQ Z-Wave Smart Lock. Please read this manual thoroughly before installation and use to ensure proper functionality and safety. Keep this manual for future reference.
2. Product Overview
2.1. Components
- ULTRALOQ Z-Wave Smart Lock (Exterior Assembly with Keypad)
- Interior Assembly (Thumb-turn and Battery Compartment)
- Deadbolt Latch
- Strike Plate
- Door Sensor
- Mounting Hardware (Screws, Bolts)
- Backup Keys
- AA Alkaline Batteries (4 included)
- User Guide (this document)
Figure 2.1: Main components of the ULTRALOQ Z-Wave Smart Lock, including the exterior keypad, interior unit, and a smartphone displaying the unlocked status.
2.2. Key Features
- 5-in-1 Keyless Entry: Anti-peep Keypad, Smartphone App, Auto Unlock, Shake to Open, and Mechanical Key.
- Remote Control: Lock, unlock, share access, and view activity logs remotely via smartphone app with a compatible Z-Wave hub or Ultraloq Bridge (sold separately).
- Smart Home Compatibility: Works with Z-Wave Plus, Home Assistant, SmartThings, Hubitat, Ezlo (Vera), and Apple Watch. Voice control via Alexa and Google Assistant (requires compatible hub/bridge).
- Smart Auto Lock & Auto Unlock: Automatically locks when the door closes (with door sensor) and unlocks when you approach with your smartphone.
- High Security & Durability: Meets ANSI/BHMA A156.36-2020 Standard, offering up to 35 times the strength and 7 times longer lifespan than standard residential locks.
- Weatherproof: IP65 rated for dust and weather resistance, designed to withstand extreme temperatures (-22°F to 149°F).
- DIY Installation: Designed for easy replacement of existing deadbolts with minimal tools.
Figure 2.2: The ULTRALOQ Z-Wave Smart Lock is compatible with Z-Wave Plus and various smart home hubs like SmartThings, Hubitat, and Ezlo.
2.3. Specifications
| Feature | Specification |
|---|---|
| Brand | ULTRALOQ |
| Model Name | U-Bolt SN Z-Wave |
| Lock Type | Z-wave Door Lock |
| Material | Nickel |
| Color | Satin Nickel |
| Item Dimensions (L x W x H) | 2.95 x 1.22 x 2.95 inches |
| Item Weight | 3 Pounds |
| Power Source | 4 AA Alkaline Batteries (included) |
| Connectivity Protocol | Z-Wave Plus |
| Certification | ANSI Grade 1 |
| Operating Temperature | -22°F to 149°F |
| Weather Resistance | IP65 Rated |
3. Setup and Installation
3.1. Before You Begin
- Ensure your door thickness is between 1⅜" and 1¾" (35mm-45mm). A thick door kit is required for doors up to 2¼" (57mm).
- Verify your door has a standard backset of 2⅜" or 2¾".
- Gather necessary tools: Phillips head screwdriver, tape measure.
- Download the U-tec App from your smartphone's app store.
Figure 3.1: Door compatibility and dimensions for installation.
3.2. Physical Installation
The ULTRALOQ Z-Wave Smart Lock is designed for DIY installation. For detailed step-by-step instructions with diagrams, please refer to the dedicated Installation Manual (PDF) available on the product's support page or included in your packaging. Generally, the process involves:
- Removing your existing deadbolt.
- Installing the new deadbolt latch.
- Mounting the exterior keypad assembly.
- Installing the interior assembly and connecting cables.
- Installing the door sensor.
- Inserting the batteries.
3.3. Initial Setup (App Pairing)
After physical installation, pair your lock with the U-tec App:
- Open the U-tec App and create an account or log in.
- Follow the in-app instructions to add your new lock. Ensure Bluetooth is enabled on your smartphone.
- Assign a name to your lock (e.g., "Front Door"). This name will be used for voice commands.
3.4. Z-Wave Hub Integration
To enable remote control and advanced smart home features, integrate your ULTRALOQ Z-Wave Smart Lock with a compatible Z-Wave hub (e.g., Samsung SmartThings, Hubitat, Ezlo, Ring). Refer to your Z-Wave hub's instructions for adding new devices. The lock will appear as a Z-Wave device once paired.
3.5. Google Assistant Integration
To control your ULTRALOQ Smart Lock using Google Assistant, follow these steps:
- Ensure your Ultraloq Bridge (if used) is plugged in and paired with your Ultraloq lock.
- Ensure your Google Assistant device is turned on and connected to Wi-Fi.
- Ensure your smartphone is connected to Wi-Fi.
- Open the U-tec App and confirm your lock is listed and has a name (e.g., "Front Door"). This name will be used for Google Assistant commands.
- Open the Google Home App.
- Tap the User Logo (usually in the top right corner).
- Tap "More Settings".
- Tap "Assistant".
- Tap "Home control".
- Tap the "+" button to add a new device.
- Tap the Search button (magnifying glass icon).
- Search for "U-tec" and select it.
- You will be redirected to the U-tec login page. Type your U-tec username and password, then tap "Login".
- Tap "Authorize" to link U-tec with Google.
- Set a security code. Google Assistant will ask for this code when you try to unlock your Ultraloq. Tap "Set".
- U-tec will now be linked with your Google Assistant.
- In the next steps, you will choose your device location. Select your lock and follow the instructions to assign it to a home and room (e.g., "Living Room").
You are now all set. You will be able to control your Ultraloq with Google Assistant.
Video 3.5: Step-by-step guide on how to connect your ULTRALOQ Smart Lock with Google Assistant for voice control and smart home integration.
4. Operating Instructions
4.1. Unlocking/Locking Methods
- Anti-peep Keypad: Enter your passcode followed by the unlock button. You can add random digits before or after your actual code to prevent peeping.
- Smartphone App: Use the U-tec App to remotely lock or unlock your door.
- Auto Unlock: The lock automatically unlocks when you approach the door with your paired smartphone.
- Shake to Open: Shake your smartphone while near the lock to unlock it.
- Mechanical Key: Use the provided backup key for manual unlocking.
Figure 4.1: Various methods for unlocking your ULTRALOQ Smart Lock.
4.2. User Management
The U-tec App allows comprehensive user management:
- Share eKeys: Grant temporary or permanent access to family, guests, or service personnel.
- Manage Users: Add, modify, or delete user passcodes and access permissions.
- Log Record: View a detailed log of who entered and at what time.
- Smart Notification: Receive real-time alerts for lock activity, such as door left open or low battery.
Figure 4.2: App control features for managing your lock.
4.3. Door Sensor Functionality
The included door sensor enhances security and convenience:
- Auto Lock: When enabled, the lock will automatically engage the deadbolt after a set period once the door is detected as closed.
- Door Left Open Alert: Receive notifications on your smartphone if the door remains open for an extended period.
- Door Status: The app displays the real-time status of your door (open, closed, locked, unlocked).
Figure 4.3: Example of a 'Door Left Open Alert' notification.
5. Maintenance
5.1. Battery Replacement
The ULTRALOQ Z-Wave Smart Lock is powered by four AA alkaline batteries. When the battery level is low, you will receive a notification via the smartphone app. To replace the batteries:
- Remove the cover of the interior assembly.
- Carefully remove the old batteries.
- Insert four new AA alkaline batteries, ensuring correct polarity.
- Replace the cover.
Figure 5.1: Battery compartment and low battery notification.
5.2. Cleaning
To maintain the appearance and functionality of your lock, clean it regularly with a soft, damp cloth. Avoid using abrasive cleaners, solvents, or harsh chemicals, as these can damage the finish and electronic components.
5.3. Firmware Updates
ULTRALOQ may release firmware updates to improve performance, add features, or address issues. These updates are typically managed through the U-tec App. Ensure your lock is connected to a stable internet connection (via Ultraloq Bridge or Z-Wave hub) and follow the app's prompts for any available updates.
6. Troubleshooting
If you encounter issues with your ULTRALOQ Z-Wave Smart Lock, please refer to the table below for common problems and solutions. If the problem persists, contact customer support.
| Problem | Possible Cause | Solution |
|---|---|---|
| Lock not responding to keypad | Low batteries, incorrect code, keypad malfunction. | Replace batteries. Ensure correct passcode entry. Try using a mechanical key. |
| Cannot connect to U-tec App | Bluetooth off, lock not in pairing mode, app issue. | Ensure Bluetooth is on. Restart lock and app. Re-attempt pairing. |
| Remote control not working | Z-Wave hub not connected, internet issue, Ultraloq Bridge offline. | Check Z-Wave hub status and internet connection. Verify Ultraloq Bridge is online and paired. |
| Auto-lock/unlock not functioning | Door sensor misalignment, feature disabled in app, smartphone not detected. | Check door sensor alignment. Enable feature in U-tec App. Ensure smartphone is within range and Bluetooth is active. |
| Lock is jammed or not locking/unlocking smoothly | Misalignment of deadbolt, obstruction, worn components. | Check door frame and strike plate alignment. Ensure no obstructions. Lubricate deadbolt if necessary. |
7. Warranty and Support
7.1. Warranty Information
Your ULTRALOQ Z-Wave Smart Lock comes with a lifetime mechanical warranty and an 18-month electronic warranty. This warranty covers defects in materials and workmanship under normal use. Please retain your proof of purchase for warranty claims.
7.2. Customer Support
For further assistance, technical support, or warranty inquiries, please visit the official ULTRALOQ website or contact their customer service team. Refer to the contact information provided in your product packaging or on the ULTRALOQ support portal.
