Rraycom ACT397
Rraycom Wireless Outdoor Security Camera 2K WiFi (Model ACT397) - Instruction Manual
Your comprehensive guide to setting up, operating, and maintaining your Rraycom security camera.
Introduction
Thank you for choosing the Rraycom Wireless Outdoor Security Camera 2K WiFi. This manual provides detailed instructions to help you install, configure, and operate your camera effectively, ensuring optimal home security. Please read this manual thoroughly before use and retain it for future reference.
Product Specifications
| Feature | Detail |
|---|---|
| Model | ACT397 |
| Power Source | Battery Powered |
| Connectivity Protocol | Wi-Fi (2.4GHz) |
| Controller Type | Amazon Alexa, Google Assistant |
| Video Capture Resolution | 2K (3MP) |
| Frame Rate | 25 fps |
| Low Light Technology | Night Color |
| Alert Type | Motion Only (AI Detection for People, Pets, Vehicles) |
| International Protection Rating | IP66 (Weatherproof) |
| Indoor/Outdoor Usage | Outdoor |
| Item Weight | 2.4 pounds |
| Package Dimensions | 9.02 x 6.65 x 2.76 inches |
Package Contents
Please check the package for the following items:
- Rraycom Wireless Outdoor Security Camera (ACT397)
- Mounting Bracket and Screws
- USB Charging Cable
- User Manual (this document)
Note: The camera is battery-powered. Ensure it is fully charged before initial setup.
Setup Guide
1. Download the App
Search for the "MesShare" app (or similar, based on A+ content) in your smartphone's app store (iOS or Android) and download it. Create an account or log in if you already have one.
2. Power On the Camera
Ensure the camera is fully charged. Press and hold the power button (location typically near the charging port or under a rubber flap) until the indicator light turns on.
3. Connect to Wi-Fi
- Open the MesShare app and tap "Add Device" or the "+" icon.
- Follow the on-screen instructions to select your camera model.
- Connect your smartphone to a 2.4GHz Wi-Fi network. The camera only supports 2.4GHz Wi-Fi.
- Scan the QR code displayed on your phone screen with the camera lens. Hold the phone approximately 6-8 inches (15-20 cm) from the camera.
- Once connected, the camera's indicator light will change, and you will hear a confirmation sound.
- Name your camera and complete the setup process in the app.

Image: The Rraycom Wireless Outdoor Security Camera with its antenna, illustrating its WiFi capability and other features.
4. Camera Installation
The camera is designed for outdoor use with an IP66 weatherproof rating. Choose a location that provides a clear view of the area you wish to monitor and has good Wi-Fi signal strength.
- Mark the desired drilling spots on the wall using the mounting bracket as a template.
- Drill pilot holes and insert wall anchors if necessary.
- Secure the mounting bracket to the wall using the provided screws.
- Attach the camera to the mounting bracket and adjust the angle for optimal coverage.

Image: A person installing the Rraycom camera on an exterior wall, demonstrating the mounting process.

Image: Visual guide for quick installation, highlighting the camera's versatility for both indoor and outdoor environments like offices, hotels, warehouses, and shops.
Operating Instructions
Live View and Playback
Access the MesShare app to view live footage from your camera anytime, anywhere. You can also review recorded events from the cloud storage or local SD card (if installed).

Image: Screenshot of the MesShare app interface demonstrating cloud playback and video record download options.
Motion Detection and Alerts
The camera features advanced AI motion detection, capable of distinguishing between people, pets, and vehicles, reducing false alarms. When motion is detected, you will receive instant notifications on your smartphone.

Image: A smartphone showing a real-time motion detection alert, indicating human body recognition.

Image: Illustration of AI Smart Motion Detection, showing the camera's ability to identify and differentiate between people, cars, and pets.
Customized Activity Zones
Set up specific activity zones within the camera's field of view to focus on areas that matter most. This helps in receiving only important alerts and ignoring irrelevant movements. The detection range is up to 33ft with a 110° view.

Image: Visual representation of customized activity zones, allowing users to define specific areas for motion detection.
Night Vision
The camera is equipped with 12-piece infrared lights for clear night vision up to 33ft, providing 2K HDR video quality even in low-light conditions.

Image: Day and night view comparison from the camera, demonstrating clear night vision capabilities.

Image: Illustration showing the camera's 2K HDR video quality and infrared night vision capabilities, providing clear surveillance day and night.
Voice Control Integration
The Rraycom camera is compatible with Amazon Alexa and Google Assistant. Use voice commands to view the live feed on compatible smart displays.
- "Alexa, show me the [camera name]."
- "Hey Google, show me the [camera name]."

Image: An Alexa smart display showing the camera's live feed, activated by voice command.

Image: A person using voice commands with a smart assistant to view the camera's live feed on a tablet.
Cloud Storage
The camera supports cloud storage for recorded events. A 30-day free trial of cloud service is available, with 7 days of free playback in the first month. This ensures your data is securely stored and accessible only by you.

Image: Information regarding the 30-day free trial for cloud service, emphasizing data protection.
Maintenance
- Cleaning: Regularly wipe the camera lens with a soft, dry cloth to ensure clear image quality. Avoid using harsh chemicals.
- Battery: As a battery-powered device, monitor the battery level via the app and recharge as needed using the provided USB cable.
- Weather Protection: The IP66 rating ensures protection against dust and strong jets of water. While designed for outdoor use, avoid submerging the camera in water.
- Firmware Updates: Keep your camera's firmware updated through the MesShare app to ensure optimal performance and access to new features.
Troubleshooting
| Problem | Solution |
|---|---|
| Camera not connecting to Wi-Fi | Ensure your Wi-Fi is 2.4GHz. Check Wi-Fi signal strength at the camera's location. Restart your router and the camera. Re-attempt the pairing process. |
| Frequent false motion alerts | Adjust motion detection sensitivity in the app. Utilize customized activity zones to exclude high-traffic areas or swaying branches. Ensure AI detection is enabled for specific object types. |
| Poor night vision quality | Clean the camera lens. Ensure there are no obstructions blocking the infrared lights. Check for strong light sources nearby that might interfere with night vision. |
| Camera offline | Check battery level. Verify Wi-Fi connection. Restart the camera and check if it reconnects automatically. |
Safety Information
- Do not attempt to disassemble or modify the camera.
- Use only the specified charging cable and power adapter.
- Keep the camera away from extreme temperatures, open flames, and corrosive substances.
- Ensure the camera is securely mounted to prevent accidental falls.
- Dispose of batteries according to local regulations.
Warranty and Support
Rraycom products come with a standard manufacturer's warranty. For detailed warranty information, technical support, or service inquiries, please refer to the contact information provided on the Rraycom official website or within the MesShare app.
Video: An official Rraycom video demonstrating the features and ease of installation of the Wifi Security Camera. It covers setup, AI detection, weatherproofing, night vision, and smart home integration.
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