1. Introduction
This manual provides detailed instructions for the installation, operation, maintenance, and troubleshooting of the Vivotek FE9391-EHV-v2 12 Megapixel Outdoor Network Camera. Please read this manual thoroughly before using the product to ensure proper and safe operation.
The Vivotek FE9391-EHV-v2 is an outdoor fisheye network camera designed for surveillance applications, featuring a 12-megapixel sensor, WDR Pro for high-contrast environments, H.265 compression, and Smart IR II technology for night vision up to 20 meters. Its housing is IP66-rated for weather protection and IK10-rated for vandal resistance.
2. Safety Information
Observe the following safety precautions to prevent damage to the product or injury to personnel:
- Ensure all power connections are secure and meet specified voltage requirements (12 Volts).
- Do not attempt to disassemble or modify the camera. Refer all servicing to qualified personnel.
- Install the camera in a location that can support its weight and is protected from extreme environmental conditions beyond its IP66 rating.
- Avoid pointing the lens directly at strong light sources for extended periods.
- Use only Vivotek-approved accessories.
3. Package Contents
Verify that all items are present in the package:
- Vivotek FE9391-EHV-v2 Network Camera (1 unit)
- Installation Guide (Printed or Digital)
- Mounting Screws and Anchors
- Waterproof Connector (if applicable)
Note: Specific contents may vary. Refer to the packaging for exact details.
4. Setup and Installation
This section outlines the steps for physically installing and initially connecting your Vivotek FE9391-EHV-v2 camera.
4.1 Mounting Considerations
The FE9391-EHV-v2 is designed for outdoor use and supports wall or desk mounting. Choose a mounting location that provides the desired field of view (180 degrees) and is within reach of network and power connections.
Figure 1: Vivotek FE9391-EHV-v2 Fisheye Network Camera. This image shows the white dome-shaped camera with a black central lens area, featuring the Vivotek logo on the top left. The fisheye lens is visible in the center.
4.2 Physical Installation Steps
- Prepare the Mounting Surface: Mark the drilling points using the provided mounting template (if applicable). Drill holes for the mounting screws and anchors.
- Secure the Camera Base: Attach the camera's mounting base securely to the prepared surface using the screws.
- Connect Network and Power:
- Network: Connect an Ethernet cable to the camera's RJ45 port. This camera supports Power over Ethernet (PoE), simplifying wiring.
- Power (Optional): If PoE is not used, connect a 12V DC power adapter (not included) to the camera's power input. Ensure the power source meets the camera's 22.5 watts requirement.
- Attach Camera Body: Secure the main camera body to the mounting base. Ensure it is properly aligned and locked into place according to the specific model's mechanism.
- Adjust Lens Angle: If adjustable, position the fisheye lens to cover the desired surveillance area.
4.3 Initial Network Configuration
After physical installation, connect the camera to your network. The camera typically obtains an IP address via DHCP. Use Vivotek's IP Search utility or a network scanner to discover the camera's IP address. Access the camera's web interface via a web browser using its IP address to complete initial setup, including setting a strong password and configuring network settings.
5. Operating Instructions
This section covers the basic operation of your Vivotek FE9391-EHV-v2 camera through its web interface.
5.1 Accessing the Web Interface
- Open a web browser (e.g., Chrome, Firefox).
- Enter the camera's IP address in the address bar and press Enter.
- Log in using your username and password. (Default credentials are often provided in the quick start guide; change them immediately after first login).
5.2 Live View and Dewarping
The camera's web interface provides a live view of the surveillance area. Due to the fisheye lens, the raw image will appear distorted. The camera features local dewarping capabilities. Navigate to the "Live View" or "Display" section to select various dewarping modes (e.g., 1O, 1P, 1R, 4R) to view the scene in a more conventional perspective.
5.3 Recording and Storage
Configure recording settings through the web interface. Options typically include:
- Continuous Recording: Records constantly.
- Event-Triggered Recording: Records when motion is detected or other events occur.
- Scheduled Recording: Records during specific times.
Recordings can be stored on a Network Video Recorder (NVR), a local SD card (if supported and installed), or network-attached storage (NAS).
5.4 Motion Detection and Alerts
The camera supports motion detection. Configure detection zones and sensitivity levels in the "Event" or "Alarm" settings. Set up alerts such as email notifications or FTP uploads when motion is detected.
6. Maintenance
Regular maintenance ensures optimal performance and longevity of your camera.
- Cleaning the Lens: Gently wipe the lens with a soft, clean, lint-free cloth. For stubborn dirt, use a lens cleaning solution specifically designed for optical surfaces. Do not use abrasive cleaners.
- Firmware Updates: Periodically check the Vivotek website for firmware updates. Updating firmware can improve performance, add new features, and address security vulnerabilities. Follow the provided instructions carefully during the update process.
- Physical Inspection: Regularly inspect the camera housing, mounting brackets, and cables for any signs of damage, corrosion, or loose connections.
- Network Connectivity: Ensure stable network connectivity. Check cable integrity and network device status.
7. Troubleshooting
This section provides solutions to common issues you might encounter.
| Problem | Possible Cause | Solution |
|---|---|---|
| No image/video feed |
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| Poor image quality |
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| Cannot access web interface |
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| Motion detection not working |
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If the problem persists, contact Vivotek technical support.
8. Specifications
Key technical specifications for the Vivotek FE9391-EHV-v2 Network Camera:
- Model: FE9391-EHV-v2
- Image Sensor: 12 Megapixel CMOS
- Resolution: 2944 x 2944
- Lens: 1.22 mm Fixed Fisheye Lens
- Field of View: 180 Degrees
- Video Compression: H.265, H.264, MJPEG
- Night Vision: Infrared (IR) up to 20m (65.62 ft) with Smart IR II
- Environmental Rating: IP66 (Dust and Water Resistant)
- Vandal Resistance: IK10
- Power Input: 12 Volts DC or Power over Ethernet (PoE)
- Power Consumption: 22.5 watts
- Connectivity: Wired Ethernet (PoE), Wi-Fi (for certain configurations, though primary is PoE)
- Dimensions: Approximately 19.69 x 19.69 x 11.02 inches
- Weight: 1.2 Kilograms (2.64 pounds)
- Special Features: WDR Pro, Smart Stream III, Smart VCA, Vision Object Analytics, Motion Sensor, Local Dewarp
9. Warranty Information
Vivotek products typically come with a limited warranty. For specific warranty terms and conditions, including duration and coverage, please refer to the warranty card included with your product or visit the official Vivotek website. Keep your purchase receipt as proof of purchase for warranty claims.
10. Technical Support
For technical assistance, product inquiries, or service requests, please contact Vivotek technical support through their official channels:
- Website: Visit the Vivotek official website for support resources, FAQs, and contact information.
- Online Support Portal: Access the Vivotek support portal for submitting tickets and finding documentation.
- Phone Support: Refer to the Vivotek website for regional phone support numbers.
When contacting support, please have your camera's model number (FE9391-EHV-v2) and serial number ready.
