UGREEN USB Audio Adapter and 4-Pole 3.5mm Audio Cable Instruction Manual

Introduction

This manual provides detailed instructions for the UGREEN USB Audio Adapter and the accompanying 4-Pole 3.5mm Audio Cable. This product is designed to enhance your audio experience by providing an external sound card solution and a versatile audio cable for various devices. Please read this manual thoroughly before use to ensure proper operation and longevity of your device.

Product Overview

The UGREEN USB Audio Adapter serves as an external sound card, replacing a faulty internal sound card or adding audio ports to your computer. It features a mono microphone-in port and a stereo audio-out port, connecting via a standard USB port. The bundle includes a 4-Pole 3.5mm Audio Cable, designed for both listening and microphone functions.

Image: The UGREEN USB Audio Adapter connected to a laptop, providing an alternative sound card solution for headphones.

Image: A close-up view of the UGREEN USB Audio Adapter, highlighting its microphone and headphone ports, alongside two 4-pole 3.5mm audio jacks.

The 4-Pole 3.5mm Audio Cable is engineered for high-fidelity stereo sound transmission. Its robust shielding, including a silver-plated copper conductor, TPE jacket, and nylon braid, minimizes electromagnetic interference and ensures stable, noise-free audio. The 24K gold-plated plugs facilitate faster signal conduction and prevent audio delay.

Image: The UGREEN 4-Pole 3.5mm Audio Cable, designed to deliver outstanding, noise-free sound quality.

Image: A cutaway diagram illustrating the multiple shielding layers of the UGREEN cable, designed to reduce noise and preserve original sound quality.

Setup

1. Connect the USB Audio Adapter: Insert the USB-A connector of the UGREEN USB Audio Adapter into an available USB port on your computer (PC, laptop, PS4/PS5, Google Chromebook, Raspberry Pi, etc.). No drivers are required; the device is plug-and-play.
2. Connect Headphones/Speakers: Plug your headphones or speakers with a 3.5mm jack into the stereo audio-out port (typically marked with a headphone icon or green color) on the USB Audio Adapter.
3. Connect Microphone (Optional): If using a separate microphone, plug its 3.5mm jack into the mono microphone-in port (typically marked with a microphone icon or pink color) on the USB Audio Adapter.
4. Connect 4-Pole 3.5mm Audio Cable: For devices requiring a 4-pole connection, use the provided UGREEN 4-Pole 3.5mm Audio Cable. Connect one end to your device (e.g., smartphone, laptop with a combined audio jack) and the other end to your headset or external microphone.
5. System Audio Settings: After connecting, your operating system should automatically detect the new audio device. You may need to select the UGREEN USB Audio Device as your default playback and recording device in your system's sound settings.

Operating Instructions

Using the USB Audio Adapter

• Audio Playback: Once connected and selected as the default output device, audio from your computer will be routed through the adapter to your connected headphones or speakers.
• Microphone Input: If a microphone is connected to the adapter's microphone-in port and selected as the default input device, it will function for voice chat, recording, or other applications.
• Simultaneous Operation: The adapter supports simultaneous operation of loudspeakers and headphones, making it suitable as a second sound source.

Using the 4-Pole 3.5mm Audio Cable

The 4-Pole 3.5mm Audio Cable supports both audio output and microphone input through a single jack, ideal for headsets with integrated microphones.

Image: A user demonstrating the use of a headset connected with the 3.5mm audio mic cable, enabling simultaneous listening and talking.

• Headset Connection: Connect your 4-pole TRRS headset directly to devices like laptops, smartphones, or gaming consoles that support a combined audio/mic jack.
• External Microphone: Use the cable to connect a 3.5mm external microphone to compatible devices.
• Stereo Audio Streaming: The cable streams Hi-Fi stereo audio from output devices (e.g., laptop, phone) to input devices (e.g., speakers, headphones, car stereo).

Compatibility

The UGREEN USB Audio Adapter and 4-Pole 3.5mm Audio Cable offer broad compatibility with various devices and operating systems.

USB Audio Adapter Compatibility

• Operating Systems: Windows 10/98SE/ME/2000/XP/Server 2003/Vista/7/8, Linux, Mac OSX, Google Chromebook.
• Devices: PC, Laptops, PS5, PS4, Windows Surface Pro 3, Raspberry Pi.
• Audio Output Mode: Mono, Stereo.
• Note: Only supports mono microphone TRS. Does not support TS or TRRS microphones directly through its microphone input. Not compatible with PS3.

Image: The UGREEN USB Audio Adapter demonstrating universal compatibility with devices like PCs, laptops, Nintendo Switch, and PS5, across Windows, Linux, Mac OS, and Android operating systems.

4-Pole 3.5mm Audio Cable Compatibility

• Devices: Headphones, headsets, speakers, microphones, laptops, PCs, smartphones, TV, soundbars, car stereo systems, DVD players, PS4/Xbox, Nintendo Switch Lite, amplifiers.
• Jack Type: Features dual 4-pole TRRS jacks for microphone function.
• Note: The cable features ultra-slim aux plugs to ensure a snug fit with standard auxiliary ports.

Image: A visual comparison of 4-pole (TRRS), 3-pole (TRS), and 2-pole (TS) 3.5mm audio jacks, indicating their listening, speaking, and Hi-Fi stereo capabilities.

Image: The UGREEN 3.5mm Audio Cable illustrating its universal compatibility with a range of audio devices including DVD players, gaming consoles, microphones, headphones, amplifiers, speakers, and phones/PCs/TVs.

Maintenance

To ensure the longevity and optimal performance of your UGREEN USB Audio Adapter and 4-Pole 3.5mm Audio Cable, follow these maintenance guidelines:

• Cleaning: Use a soft, dry cloth to clean the adapter and cable. Avoid using liquid cleaners or solvents, as they may damage the product.
• Storage: Store the product in a cool, dry place away from direct sunlight and extreme temperatures. When not in use, coil the cable loosely to prevent kinks and damage.
• Handling: Avoid pulling the cable by the wire; always grasp the connector when plugging or unplugging. Do not bend the connectors excessively.
• Environmental Protection: Keep the product away from water, moisture, and dust to prevent internal damage.

Troubleshooting

If you encounter issues with your UGREEN USB Audio Adapter or 4-Pole 3.5mm Audio Cable, refer to the following common solutions:

• No Sound Output:
  • Ensure the USB Audio Adapter is securely plugged into a working USB port.
  • Verify that your headphones/speakers are correctly plugged into the adapter's output port.
  • Check your computer's sound settings to confirm that the UGREEN USB Audio Device is selected as the default playback device.
  • Adjust the volume levels on your computer and connected audio device.
• Microphone Not Working:
  • Confirm the microphone is plugged into the correct input port on the USB Audio Adapter.
  • In your computer's sound settings, ensure the UGREEN USB Audio Device is selected as the default recording device.
  • Check microphone privacy settings in your operating system.
  • Ensure your microphone is a mono TRS type if connecting to the adapter's dedicated mic port. TRRS microphones should be used with the 4-Pole 3.5mm Audio Cable directly to a compatible device.
• Poor Sound Quality/Noise:
  • Ensure all connections are secure and free from debris.
  • Try connecting the adapter to a different USB port on your computer.
  • Avoid placing the adapter or cable near sources of strong electromagnetic interference.
  • Test with different headphones/speakers or cables to isolate the issue.
• Device Not Recognized:
  • Try plugging the adapter into a different USB port.
  • Restart your computer.
  • Ensure your operating system is compatible with the device (refer to Compatibility section).

Specifications

Warranty and Support

UGREEN products are designed for reliability and performance. For specific warranty information, please refer to the warranty card included with your product or visit the official UGREEN website. If you require technical assistance or have questions regarding your UGREEN USB Audio Adapter and 4-Pole 3.5mm Audio Cable, please contact UGREEN customer support through their official channels.

• Online Support: Visit the UGREEN official website for FAQs, driver downloads (if applicable), and support contact information.
• Email Support: Contact UGREEN customer service via email for detailed inquiries.