1. Introduction
This manual provides instructions for the setup, operation, maintenance, and troubleshooting of your Epson Workforce ST-C4100 Wireless Inkjet Multifunction Printer. Please read this manual thoroughly before using the product to ensure proper and safe operation.
The Epson Workforce ST-C4100 is a Supertank Color Multifunction Printer (MFP) designed for small work teams. It features easy-to-fill, supersized ink tanks, automatic 2-sided printing, and convenient wired and wireless networking capabilities. The printer also includes a 2.4-inch color touchscreen, a 30-sheet Automatic Document Feeder (ADF), and fax functionality.
2. What's in the Box
Verify that all components are present before proceeding with setup:
- Epson WorkForce ST-C4100 MFP
- User Manual (this document)
- Power Cord
- 2 x 502 Black Ink Bottles (127 mL each)
- 2 x 502 Cyan Ink Bottles (70 mL each)
- 2 x 502 Magenta Ink Bottles (70 mL each)
- 2 x 502 Yellow Ink Bottles (70 mL each)
3. Setup
3.1 Unpacking the Printer
Carefully remove the printer from its packaging. Remove all protective tapes and packing materials from the exterior and interior of the printer.
Image: The Epson Workforce ST-C4100 printer, showing its compact design and paper handling capabilities.
3.2 Power Connection
Connect the power cord to the printer and then to a power outlet. The printer features a 90-degree power cord for flexible placement in tight spaces.
3.3 Initial Ink Filling
The ST-C4100 uses Supertank ink bottles. Follow these steps to fill the ink tanks:
- Open the ink tank unit cover on the side of the printer.
- Open the cap for the corresponding color ink tank.
- Uncap the ink bottle and insert it into the filling port. The ink will automatically fill the tank.
- Once the tank is full, remove the bottle and securely close the ink tank cap and the unit cover.
Image: A detailed view of the printer's Supertank ink reservoirs, indicating the separate compartments for black, cyan, magenta, and yellow inks.
3.4 Paper Loading
Load paper into the 250-sheet capacity paper tray:
- Pull out the paper cassette from the front of the printer.
- Adjust the paper guides to match the size of your paper.
- Load the paper stack print-side down.
- Slide the paper cassette back into the printer.
Image: The paper input tray of the Epson ST-C4100, shown extended with paper ready for loading.
3.5 Network Connection
The printer supports both wired (Ethernet) and wireless (Wi-Fi) connectivity.
- Wireless Setup: Use the 2.4-inch color touchscreen to navigate to the network settings and connect to your Wi-Fi network.
- Wired Setup: Connect an Ethernet cable from your router or network hub to the Ethernet port on the printer.
The Epson Smart Panel® app can assist with setup and monitoring from your mobile device.
4. Operating the Printer
4.1 Control Panel Overview
The printer features a 2.4-inch color touchscreen for easy navigation and operation.
Image: The printer's front view, highlighting the intuitive touchscreen interface for various functions.
4.2 Printing Documents
To print from a computer or mobile device, ensure the printer is connected to the same network. Select the print option from your application and choose the Epson ST-C4100. The printer supports automatic 2-sided printing to save paper.
Image: The Epson ST-C4100 in operation, demonstrating its ability to produce color prints.
4.3 Copying Documents
Place your document on the scanner glass or in the 30-sheet Automatic Document Feeder (ADF). Use the touchscreen to select the "Copy" function and adjust settings such as number of copies, color/black & white, and paper size.
Image: The Automatic Document Feeder (ADF) of the Epson ST-C4100, showing a document inserted for multi-page scanning or copying.
4.4 Scanning Documents
Documents can be scanned to a computer or cloud service. Place the document on the scanner glass or in the ADF. Select the "Scan" function from the touchscreen and follow the prompts to choose your destination and settings.
4.5 Faxing Documents
The ST-C4100 includes fax functionality. Connect a phone line to the printer's fax port. Use the touchscreen to enter the recipient's fax number and send your document.
5. Maintenance
5.1 Ink Refilling
Monitor ink levels through the transparent ink tanks or the printer's display. When an ink tank is low, refill it using genuine Epson 502 ink bottles. Refer to section 3.3 for ink filling instructions.
Note: Using non-Epson ink may affect print quality and printer performance, and could void your warranty.
5.2 Cleaning the Printer
- Exterior: Wipe the exterior of the printer with a soft, damp cloth.
- Scanner Glass: Clean the scanner glass with a soft, lint-free cloth and a mild glass cleaner.
- Print Head Cleaning: If print quality declines (e.g., missing lines, streaking), perform a print head cleaning cycle through the printer's maintenance menu on the touchscreen.
5.3 Firmware Updates
Periodically check for and install firmware updates to ensure optimal performance and access to the latest features. Updates can typically be performed via the printer's network connection through the settings menu.
6. Troubleshooting
6.1 Common Issues and Solutions
- Printer Not Responding:
- Check power connections.
- Verify network connectivity (Wi-Fi or Ethernet).
- Restart the printer and your computer/device.
- Poor Print Quality:
- Perform a print head cleaning and nozzle check from the maintenance menu.
- Ensure ink tanks are adequately filled.
- Use appropriate paper type and quality.
- Paper Jams:
- Turn off the printer and carefully remove any jammed paper from the input tray, output tray, or internal access areas.
- Ensure paper is loaded correctly and not overfilled.
- Wireless Connection Issues:
- Confirm the printer is within range of your wireless router.
- Re-enter Wi-Fi credentials via the touchscreen.
- Restart your router and printer.
For further assistance, refer to the Epson support website or contact customer service.
7. Specifications
| Feature | Detail |
|---|---|
| Model Name | WorkForce ST-C4100 |
| Printing Technology | Inkjet (PrecisionCore Heat-Free Technology) |
| Printer Output | Color |
| Functions | Print, Copy, Scan, Fax |
| Connectivity | Networkable, USB, Wireless (Wi-Fi, Ethernet) |
| Maximum Print Resolution (Black & White) | 4800 x 1200 DPI |
| Maximum Print Resolution (Color) | 4800 x 1200 DPI |
| Maximum Print Speed (Color) | 8.5 ppm |
| Max Copy Speed (Black & White) | 15.5 ppm |
| Duplex Printing | Automatic |
| Scanner Type | Flatbed |
| Automatic Document Feeder (ADF) | 30-sheet capacity |
| Max Input Sheet Capacity | 250 sheets |
| Output Sheet Capacity | 250 sheets |
| Control Method | Touch (2.4" Color Touchscreen) |
| Ink Type | Bottle (Epson 502 Series) |
| Supported Media Sizes | 4 x 6, 5 x 7, 8 x 10, 8.5 x 11, 8.5 x 14, 10.5 x 7.25, 8.3 x 11.7, 3.5 x 5, 5 x 47 inches |
| Product Dimensions | 19.9 x 16.6 x 12.5 inches (approx.) |
| Item Weight | 20.5 pounds |
| Memory Storage Capacity | 64 MB |
| Included Components | Printer, Manual, Power Cord, Ink Bottles |
8. Warranty and Support
8.1 Product Warranty
The Epson Workforce ST-C4100 comes with a 2-year limited warranty. Please refer to the warranty documentation included with your product for specific terms and conditions.
Note: Warranty coverage may vary by region. Keep your purchase receipt for warranty claims.
8.2 Customer Support
For technical support, driver downloads, or additional resources, please visit the official Epson support website. You can also contact Epson customer service directly for personalized assistance.
The Epson Smart Panel® app is available for mobile devices, offering tools for setup, monitoring, printing, scanning, and ordering supplies.
