Tandem Diabetes Care Mobi Case Instruction Manual

1. Introduction

This instruction manual provides essential information for the proper use and care of your Tandem Mobi Case. The Tandem Mobi Case is designed to securely hold and protect your Tandem Mobi insulin pump, offering convenience and portability. Please read this manual thoroughly before using the product.

2. Product Overview

The Tandem Mobi Case is a protective accessory for the Tandem Mobi insulin pump. It features a durable polycarbonate construction and an integrated stainless steel clip for secure attachment.

Figure 1: The black Tandem Mobi Case. The case is made of polycarbonate and features a durable stainless steel clip on its rear surface, designed for secure attachment to clothing or belts. The clip has a slight curve for easy handling and a small 'T' logo embossed near its base.

3. Setup and Installation

1. Inserting the Tandem Mobi Insulin Pump: Gently slide your Tandem Mobi insulin pump into the case. Ensure the pump is fully seated within the case, aligning any ports or buttons with the case's openings for proper functionality.
2. Attaching the Case: Use the integrated stainless steel clip on the back of the case to attach it securely to your belt, waistband, pocket, or other suitable clothing. Ensure the clip is firmly engaged to prevent accidental detachment.

4. Operating Instructions

The Tandem Mobi Case is designed for passive use, providing protection and convenient carrying for your insulin pump. Once the pump is securely placed in the case and the case is attached to your person, no further operational steps are required for the case itself. Access your insulin pump's functions as you normally would while it is housed within the case.

5. Maintenance and Care

• Cleaning: To clean the case, remove the insulin pump. Wipe the case with a soft, damp cloth. Mild soap can be used if necessary, followed by wiping with a clean, damp cloth to remove any residue. Allow the case to air dry completely before reinserting the pump. Do not use harsh chemicals or abrasive cleaners.
• Inspection: Regularly inspect the case and the stainless steel clip for any signs of wear, damage, or loosening. If the case or clip appears damaged, discontinue use and consider replacement to ensure the security of your insulin pump.
• Storage: Store the case in a clean, dry environment away from extreme temperatures and direct sunlight when not in use.

6. Troubleshooting

• Pump does not fit securely: Ensure you are using the correct case model for your Tandem Mobi insulin pump. The case is specifically designed for the Tandem Mobi.
• Clip feels loose or detached: Inspect the stainless steel clip for any damage or deformation. If the clip is bent or no longer provides a secure grip, the case may need to be replaced.
• Hose kinking when worn: If you experience kinking of the insulin pump's tubing when the case is clipped to your waistband, try adjusting the position of the case or consider a case with a rotating clip if available for your model.

7. Specifications

8. Warranty and Support

For information regarding product warranty, returns, or technical support, please contact Tandem Diabetes Care directly through their official website or customer service channels. Keep your purchase receipt as proof of purchase.

Manufacturer: Vinci Brands, LLC (as per product data)

Date First Available: December 8, 2021