V-Guard Envibe 12V Router UPS (Model 12D4) Instruction Manual

1. Introduction

The V-Guard Envibe 12V Router UPS (Model 12D4) is designed to provide uninterrupted power to your 12V Wi-Fi router, modem, or set-top box during power outages. This device ensures continuous internet connectivity, allowing you to work, stream, and stay connected without interruption. It features zero change-over time technology and multi-layered safety protections for your connected devices.

Image 1.1: V-Guard Envibe 12V Router UPS providing backup for a Wi-Fi router.

2. Safety Information

Please read all safety instructions before using the V-Guard Envibe 12V Router UPS to prevent damage to the device or connected equipment.

• Over-Current Protection: The unit is equipped with protection against excessive current, safeguarding your devices.
• Ripple Protection: Advanced circuitry minimizes electrical ripple, ensuring stable power delivery.
• Short-Circuit Protection: Automatic shutdown in case of a short circuit prevents damage.
• Overcharge Protection: Prevents battery damage from excessive charging.
• Over-Discharge Protection: Protects the battery from deep discharge, extending its lifespan.

Image 2.1: Visual representation of the multi-layered safety features including short-circuit, ripple, and over-current protection.

3. Package Contents

Verify that all items are present in the package:

• Envibe 12D4 Router UPS (1 Unit)
• Output Cable (1 Unit)
• Connectors (4 Units)
• Warranty & Installation Card (1 Unit)

4. Setup and Installation

Follow these steps for easy and straightforward installation:

1. Step 1: Unplug the Router
   Unplug your Wi-Fi router's power adapter from the AC mains power outlet.
2. Step 2: Connect to UPS
   Connect the router's power adapter pin into the white input jack of the router UPS.
3. Step 3: Complete the Setup
   Use the provided output cable to connect the router to the UPS. Ensure the ON-OFF switch of the router UPS is turned ON at all times to guarantee uninterrupted power supply during power drops.

Important Note I:

Ensure that the battery of the Envibe router UPS is charged to full capacity before first use. This may take several hours.

Important Note II:

Broadband connections with separate modem and router require either two router UPS units or a splitter (which must be purchased separately according to operational compatibility).

Image 4.1: Step-by-step guide for installing the V-Guard Envibe 12V Router UPS.

5. Operating Instructions

Once installed, the V-Guard Envibe 12V Router UPS operates automatically. It provides seamless power backup with zero change-over time when the main power supply is interrupted.

• Charging Mode: When connected to AC mains and charging, the LED indicator will display a green light.
• Backup Mode: During a power cut, the UPS will automatically switch to battery power, and the LED indicator will display a white light.

The UPS provides approximately 4-5 hours of uninterrupted power, depending on the power consumption of the connected Wi-Fi router or device.

Image 5.1: LED indicator showing green for charging mode and white for backup mode.

Image 5.2: The V-Guard Envibe 12V Router UPS ensures continuous internet connectivity during power outages.

6. Compatibility

The V-Guard Envibe 12V Router UPS is compatible with 12V devices having a maximum current rating of 2A. This includes, but is not limited to:

• Wi-Fi Routers
• Modems
• ONT/OLT devices
• VOIP Phones
• Set-Top Boxes
• CCTV Cameras
• Smart Home Devices
• Biometric devices

Important Note III:

Envibe router UPS is not compatible with Netlink Dual Antenna Wi-Fi Modem with Voice GPON/EPON HG323RGW.

Image 6.1: The V-Guard Envibe 12V Router UPS is suitable for various 12V Wi-Fi routers with current ratings up to 2A.

7. Maintenance

The V-Guard Envibe 12V Router UPS is designed for minimal maintenance. Follow these guidelines to ensure optimal performance and longevity:

• Keep the device in a cool, dry place, away from direct sunlight and excessive heat.
• Ensure proper ventilation around the unit.
• Clean the exterior with a soft, dry cloth. Do not use liquid cleaners or solvents.
• Periodically check all cable connections to ensure they are secure.
• For optimal battery health, avoid prolonged storage without charging. If storing for an extended period, charge the unit fully every 3-6 months.

8. Troubleshooting

If you encounter issues with your V-Guard Envibe 12V Router UPS, refer to the following common troubleshooting steps:

• No Power Output:
  Ensure the UPS is fully charged. Verify that the ON-OFF switch on the UPS is in the 'ON' position. Check all cable connections between the router, UPS, and power adapter.
• Short Backup Time:
  The backup time depends on the power consumption of the connected device. Ensure your device is 12V and does not exceed 2A. If the battery is old, its capacity may have diminished.
• Router Not Turning On:
  Confirm that the router's voltage and current requirements match the UPS specifications (12V, max 2A). Ensure the correct connectors are used and securely attached.
• UPS Not Charging:
  Check if the power adapter is correctly plugged into a working AC outlet and the UPS input. Ensure the adapter is the original one or a compatible 12V adapter.

If the problem persists after following these steps, please contact V-Guard customer support.

9. Specifications

10. Warranty and Support

The V-Guard Envibe 12V Router UPS comes with a 1-year carry-in warranty from the date of purchase. This warranty covers manufacturing defects and ensures peace of mind.

For any service-related queries, complaints, or technical assistance, V-Guard offers pan-India service support through its extensive network of 235+ authorized service centers.

Contact Information:

Manufacturer: V-Guard Industries Ltd, Vennala, Kochi, Kerala, India.

Customer Service:

• Call: 012 0485 0100, 1860 180 3000
• E-mail: customercare@vguard.in

Please refer to the Warranty & Installation Card included in your package for detailed terms and conditions.