1. Introduction
This manual provides comprehensive instructions for the installation, operation, and maintenance of your ANNKE H800 PoE Security Camera System. This system includes an 8-channel H.265+ UHD 4K PoE NVR and 8 x 8MP outdoor surveillance IP cameras, designed for reliable 24/7 monitoring.
2. Package Contents
Verify that all items listed below are included in your package. If any items are missing or damaged, please contact ANNKE customer support.
Image: Components included in the ANNKE H800 PoE Security Camera System package.
- 1 x ANNKE H800 8-Channel PoE NVR
- 8 x ANNKE 8MP PoE IP Cameras
- 1 x Power Adapter for NVR
- 1 x USB Mouse
- 4 x 30m Network Cables
- 4 x 18m Network Cables
- 1 x HDMI Cable
- 1 x Short Network Cable (for NVR to router connection)
- 1 x Wall Sticker
- 1 x User Manual (this document)
- 8 x Screw Kits (for camera mounting)
- 8 x Waterproof Lids (for network cable connections)
3. System Overview
The ANNKE H800 system provides high-definition surveillance with advanced features. It consists of a Network Video Recorder (NVR) and multiple Power over Ethernet (PoE) cameras.
3.1. Network Video Recorder (NVR)
The NVR is the central unit for recording, storing, and managing video footage from all connected cameras. It supports H.265+ video compression for efficient storage and 4K (8MP) resolution for clear playback. A 2TB security-grade hard drive is included for continuous 24/7 recording, and the system is compatible with up to 12MP cameras.
3.2. PoE IP Cameras
The included 8MP IP cameras connect to the NVR via Ethernet cables, which also supply power (PoE). Key features include:
- 4K Ultra HD Resolution: Delivers 3840x2160 (8MP) video for detailed images.
- Smart Dual Light Color Night Vision: Automatically switches from black & white to color night vision upon human/vehicle detection.
- AI Human/Vehicle Detection: Reduces false alarms by distinguishing between human and vehicle movement and other motion.
- Audio Recording: Built-in microphone for capturing sound.
- Weatherproof Design: IP67 rated for outdoor use.
- Image Enhancement: Equipped with BLC, 3D DNR, and HLC for optimized exposure and reduced noise.
Image: Camera features: Listen-In Mic for audio recording and IP67 rating for dust and weather resistance.
Image: The ANNKE H800 PoE Security Camera System components.
4. Setup Guide
Follow these steps to set up your ANNKE H800 PoE Security Camera System.
4.1. NVR Installation
- Connect to Power: Connect the NVR to a power outlet using the provided power adapter.
- Connect to Monitor: Connect the NVR to a monitor or TV using the HDMI cable.
- Connect USB Mouse: Plug the USB mouse into a USB port on the NVR for navigation.
- Network Connection (Optional but Recommended): Connect the NVR to your router using a network cable for remote access and firmware updates.
4.2. Camera Installation
The cameras use Power over Ethernet (PoE), meaning a single Ethernet cable provides both power and video transmission.
Image: Simplified steps for PoE camera installation.
- Choose Mounting Location: Select a suitable location for each camera, ensuring optimal viewing angles and coverage. Consider factors like height, potential obstructions, and proximity to the NVR (cable length).
- Mount Cameras: Use the provided screws and wall plugs to securely mount each camera. Adjust the camera's angle as needed.
- Connect Network Cables: Connect one end of an Ethernet cable to the camera's RJ45 port. Use the waterproof lid to protect the connection if installing outdoors.
- Connect to NVR: Connect the other end of the Ethernet cable to an available PoE port on the NVR. The camera will power on automatically.
After connecting all cameras, the NVR will automatically detect and display the camera feeds on the connected monitor.
5. Operating Instructions
5.1. Initial Setup Wizard
Upon first boot, the NVR will guide you through an initial setup wizard to configure basic settings such as language, date/time, network settings, and password creation. It is crucial to set a strong password for security.
5.2. Live View and Playback
- Live View: The main interface displays live feeds from all connected cameras. Use the mouse to navigate between views, zoom, and access camera-specific settings.
- Playback: Access recorded footage by selecting the playback option from the NVR menu. You can search by date, time, and event type (e.g., motion detection).
5.3. Motion Detection and Alerts
The system features AI-powered human and vehicle detection to minimize false alarms.
Image: Illustration of AI human and vehicle detection capabilities.
- Configuration: Access the NVR settings to configure motion detection zones, sensitivity, and alert actions (e.g., APP push notifications, email alerts, buzzer).
- Smart Dual Light: Configure cameras to use smart dual light mode, which activates white light for color night vision upon detection.
Image: Examples of different night vision modes: motion-activated, black & white, and full color.
5.4. Remote Access via ANNKE Vision App
The ANNKE Vision app allows you to view live feeds, play back recordings, and receive alerts on your smartphone or tablet.
Image: Remote control and monitoring via the ANNKE Vision mobile application.
- Download App: Download the "ANNKE Vision" app from the Apple App Store or Google Play Store.
- Register Account: Create an account and log in.
- Add Device: Follow the in-app instructions to add your NVR by scanning the QR code or manually entering the device ID. Ensure your NVR is connected to the internet.
6. Maintenance
- Regular Cleaning: Periodically clean camera lenses with a soft, damp cloth to ensure clear image quality. Avoid abrasive cleaners.
- Firmware Updates: Check for and install NVR and camera firmware updates regularly to ensure optimal performance and security. These can usually be done through the NVR interface or the ANNKE Vision app.
- Cable Inspection: Inspect all network cables for damage or wear, especially those exposed to outdoor elements. Replace damaged cables promptly.
- Hard Drive Health: Monitor the NVR's hard drive health through the system settings. Back up important footage periodically.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| No video display from camera |
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| Cannot access NVR remotely via app |
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| Frequent false motion alerts |
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8. Specifications
| Feature | Detail |
|---|---|
| Brand | ANNKE |
| Model | H800 |
| Connectivity Technology | Wired (PoE) |
| Video Capture Resolution | 4K (8MP), 1080p, 2160p |
| Number of Channels | 8 |
| Memory Storage Capacity (NVR) | Supports up to 6 TB (2TB HDD included) |
| Color | Blue (NVR), White (Cameras) |
| Power Source | Corded Electric |
| Special Features | Image Sensor, Night Vision, AI Human/Vehicle Detection, Audio Recording, 120dB WDR, 3D DNR |
| Night Vision Range | Up to 100 Feet |
| Frame Rate | 12.5 fps, 15 fps |
| Hardware Interface | Ethernet, HDMI, USB |
| Video Input | RJ45 (PoE) |
| Manufacturer | ANNKE |
9. Warranty and Support
For warranty information, technical support, or service inquiries, please refer to the official ANNKE website or contact their customer service directly. Details are typically available on the product packaging or the ANNKE official support portal.
ANNKE Official Website: www.annke.com
