1. Introduction
Thank you for choosing the Apex Pellet Stove 9.5 kW. This manual provides essential information for the safe and efficient installation, operation, and maintenance of your new pellet stove. Please read this manual thoroughly before using the appliance and keep it for future reference.

Figure 1: Apex Pellet Stove 9.5 kW (Model 56301) with the front door open, revealing the interior components including the burn pot. The stove features a black and ivory finish.
2. Safety Information
Your safety and the safety of others are paramount. This section contains important safety instructions. Failure to follow these instructions could result in fire, electric shock, serious injury, or death.
- Installation: The stove must be installed by a qualified professional in accordance with all local and national building and fire codes.
- Ventilation: Ensure proper ventilation. This is a direct vent appliance. Do not obstruct air inlets or outlets.
- Fuel: Use only approved wood pellets as fuel. Do not burn garbage, cardboard, or any other materials.
- Clearances: Maintain adequate clearances from combustible materials as specified in the installation guide.
- Hot Surfaces: The stove surfaces become very hot during operation. Keep children, pets, and clothing away from the appliance. Use heat-resistant gloves when handling components.
- Maintenance: Regular cleaning and maintenance are crucial for safe operation. Refer to the Maintenance section.
- Carbon Monoxide: Install carbon monoxide detectors in your home.
3. Setup and Installation
3.1 Unpacking
Carefully remove the pellet stove from its packaging. Inspect the unit for any signs of damage. Report any damage to your dealer immediately. Retain all packaging materials for potential returns or future transport.
3.2 Placement
Position the stove on a non-combustible surface. Ensure sufficient clearance from walls and other combustible materials. The stove dimensions are 51.6 cm (Depth) x 46 cm (Width) x 96.1 cm (Height).

Figure 2: Technical drawing illustrating the dimensions of the pellet stove, including depth, width, and height measurements in centimeters.
3.3 Chimney and Venting Connection
This pellet stove is designed for direct vent installation. Connect the stove to an approved chimney system according to local building codes and manufacturer instructions. Ensure all connections are sealed properly to prevent exhaust leaks.
3.4 Electrical Connection
Connect the stove to a dedicated, grounded electrical outlet. Do not use extension cords. Refer to the stove's rating plate for specific electrical requirements.
4. Operating Instructions
4.1 Control Panel Overview
The control panel, located on the top surface of the stove, allows you to manage all functions. It features a digital display and various buttons for temperature, fan speed, and power control.

Figure 3: Detailed view of the digital control panel, displaying the current temperature and various icons for fan speed, flame intensity, and power.
4.2 Remote Control
The included remote control provides convenient operation from a distance. It allows you to adjust temperature, fan speed, and power settings.

Figure 4: The remote control unit for the pellet stove, showing buttons for increasing/decreasing heat and flame, and a power button.
4.3 Initial Startup
- Fill the pellet hopper with approved wood pellets.
- Ensure the burn pot is clean and properly seated.
- Press the power button on the control panel or remote control. The stove will initiate its startup sequence, which includes feeding pellets and igniting them. This process may take several minutes.
- Once ignited, the stove will begin to produce heat.
4.4 Adjusting Settings
Use the '+' and '-' buttons on the control panel or remote to adjust the desired temperature and fan speed. Refer to the control panel display for current settings.
4.5 Shutting Down
To turn off the stove, press the power button. The stove will enter a cool-down cycle, during which the fan will continue to operate to dissipate residual heat. Do not unplug the stove during the cool-down cycle.
5. Maintenance
Regular maintenance is essential for the safe and efficient operation of your pellet stove. Always ensure the stove is cool and unplugged before performing any maintenance.
- Daily/Weekly:
- Clean Burn Pot: Remove and clean the burn pot to ensure proper airflow and ignition.
- Empty Ash Pan: Remove and empty the ash pan. Dispose of ashes in a metal container with a tight-fitting lid.
- Clean Glass: Use a specialized glass cleaner for wood stoves to clean the inside of the glass door.
- Monthly/Seasonally:
- Vacuum Interior: Use a shop vacuum to clean the interior of the stove, including the heat exchanger tubes and exhaust passages.
- Inspect Gaskets: Check door and glass gaskets for wear and tear. Replace if necessary to maintain an airtight seal.
- Annually:
- Chimney Cleaning: Have the chimney and vent system inspected and cleaned by a certified professional.
- Professional Service: Consider an annual service check by a qualified technician to ensure all components are functioning correctly.
6. Troubleshooting
This section addresses common issues you might encounter with your pellet stove. For problems not listed here, or if solutions do not resolve the issue, contact customer support.
| Problem | Possible Cause | Solution |
|---|---|---|
| Stove does not ignite. | No pellets in hopper; clogged burn pot; faulty igniter; power interruption. | Check pellet level; clean burn pot; verify power supply; contact service if igniter is suspected. |
| Low heat output. | Poor quality pellets; restricted airflow; dirty heat exchanger; incorrect settings. | Use high-quality pellets; ensure burn pot is clean; clean heat exchanger; adjust heat settings. |
| Excessive smoke. | Blocked chimney/vent; poor draft; wet pellets. | Inspect and clean chimney/vent; ensure proper air intake; use dry pellets. |
| "Service" message on display. | Indicates a scheduled maintenance reminder or a system fault. | Consult the full service manual for specific error codes or contact a qualified technician for inspection and reset. |
7. Specifications
Key technical specifications for the Apex Pellet Stove 9.5 kW, Model 56301.
| Brand | Apex |
| Model Number | 56301 (6D55FFB8FC8CC59) |
| Color | Black/Ivory |
| Heat Output | 9.5 kW (approximately 32417 BTU) |
| Dimensions (L x W x H) | 51.6 cm x 46 cm x 96.1 cm |
| Ventilation Type | Direct Vent |
| Energy Efficiency Class | A+ |
| Assembly Required | No |
| Manufacturer | D+L GmbH |

Figure 5: Energy label indicating the A+ efficiency rating for the pellet stove.
8. Warranty and Support
For detailed warranty information, please refer to the warranty card included with your product or visit the official Apex website. Keep your proof of purchase for warranty claims.
For technical support, spare parts, or service inquiries, please contact your dealer or the manufacturer, D+L GmbH. Contact information can typically be found on the product packaging or the manufacturer's website.





