Introduction
This manual provides comprehensive instructions for the installation, operation, and maintenance of your Cardo Systems Freecom 4X communication system. Please read this manual thoroughly before using the device to ensure optimal performance and safety.
The Cardo Freecom 4X is a state-of-the-art Bluetooth communication system designed for motorcyclists, offering live intercom, high-definition audio by JBL, natural voice operation, and robust waterproof design.
What's in the Box
Your Cardo Freecom 4X package includes the following components:

Image: Contents of the Cardo Freecom 4X package. This includes the Freecom 4X unit, 40mm JBL speakers, rounded and rectangular Velcro pads, booster pads, corded microphone, hybrid microphone, cradle, alcohol pads, and a glue plate. Note that a dual pack version is also available.
- Cardo Freecom 4X Unit
- 40mm High-Definition Speakers by JBL
- Corded Microphone
- Hybrid Microphone
- Mounting Cradle
- Glue Plate
- Rounded and Rectangular Velcro Pads
- Speaker Boosters
- Alcohol Prep Pad
- USB Type-C Cable (for charging and data)
Setup and Installation
1. Mounting the Unit
The Freecom 4X unit can be mounted to most helmet types using either the clamp or adhesive plate. Ensure the mounting location allows for easy access to controls and does not obstruct helmet functionality.

Image: The Cardo Freecom 4X unit attached to the side of a motorcycle helmet, demonstrating its compact and integrated design. The unit is designed to fit all helmet types, with a half helmet kit sold separately.
2. Speaker and Microphone Installation
Position the JBL speakers inside the helmet's ear pockets. Use the provided Velcro pads and boosters to ensure a snug fit and optimal sound quality. Select the appropriate microphone (corded for full-face helmets, hybrid for open-face or modular helmets) and position it correctly for clear voice pickup.

Image: Close-up view of the Cardo Freecom 4X unit with its integrated control wheel and buttons, ready for installation. This image highlights the main device that attaches to the helmet.
3. Initial Charging
Before first use, fully charge the Freecom 4X unit using the supplied USB Type-C cable. A full charge provides up to 13 hours of talk time. A 20-minute fast charge can provide 2 hours of talk time.
Operating Instructions
Power On/Off and Volume Control
To power on, press and hold the Power button until the LED flashes. To power off, press and hold the Power button until the LED turns red. Adjust volume using the control wheel.
Live Intercom
The Freecom 4X supports 4-way Bluetooth intercom with auto-reconnect, up to a range of 1.2 km (0.75 miles). To initiate an intercom conversation, simply speak. The system automatically connects with paired riders.

Image: An illustration showing four Cardo Freecom 4X units wirelessly connected, representing the Live Bluetooth Intercom feature for group communication.
Natural Voice Operation
Control your Freecom 4X hands-free by simply saying "Hey Cardo" followed by a command. This allows you to manage calls, music, and intercom without pressing buttons.

Image: The Cardo Freecom 4X unit with a visual representation of sound waves, illustrating its "Operated by Natural Voice" feature for hands-free control.
Phone and GPS Connectivity
Connect your smartphone via Bluetooth to make and receive calls, and stream GPS navigation instructions directly to your helmet speakers. Use voice commands or the control wheel for seamless interaction.
Music Streaming and FM Radio
Stream music from your smartphone or enjoy the built-in FM radio with RDS for automatic strongest signal selection. Share your music with a passenger or another rider.
Universal Connectivity
The Freecom 4X is designed to connect with any other Bluetooth headset from any brand, ensuring broad compatibility for group rides.

Image: Two motorcyclists on the road, highlighting the "Cross Brand Bluetooth Connectivity" feature of Cardo units, making it easier and faster to connect with other brands.
Automatic Volume Control
The unit automatically adjusts your sound volume based on the outside ambient noise, ensuring clear audio in varying riding conditions.
Over-The-Air Software Updates
Keep your Freecom 4X updated with the latest features and improvements by using the Cardo Connect App for over-the-air software updates.
Maintenance
Cleaning
Regularly clean the unit with a soft, damp cloth. Avoid using abrasive cleaners or solvents. The Freecom 4X is waterproof, allowing for easy cleaning without concern for water damage.

Image: The Cardo Freecom 4X unit with water splashing around it, emphasizing its waterproof design, capable of withstanding rain, mud, dust, or snow.
Battery Care
To prolong battery life, avoid storing the unit in extreme temperatures. Charge the battery regularly, even if not in use for extended periods.
Software Updates
Periodically check for and install software updates via the Cardo Connect App to ensure optimal performance and access to new features. Updates are delivered over-the-air (OTA).
Troubleshooting
Common Issues and Solutions
- No Power: Ensure the unit is fully charged. Check the USB cable and charging port.
- No Audio: Verify speakers are properly connected and positioned. Check volume levels on both the unit and connected device.
- Intercom Disconnection: Ensure riders are within range (1.2 km / 0.75 mi). The Live Intercom feature includes auto-reconnect.
- Voice Command Not Responding: Speak clearly and ensure there is minimal background noise. Check microphone positioning.
- Bluetooth Pairing Issues: Refer to the Cardo Connect App for detailed pairing instructions or perform a factory reset if necessary.
Factory Reset
If you experience persistent issues, a factory reset can resolve many problems. Consult the Cardo Connect App or Cardo Systems website for specific instructions on how to perform a factory reset for your Freecom 4X unit.
Specifications
| Feature | Detail |
|---|---|
| Model Name | CARDO FRC4X003 |
| Connectivity Technology | Wireless (Bluetooth 5.2) |
| Intercom Range | Up to 1.2 km / 0.75 mi (for 4 riders) |
| Audio | Sound by JBL, 40mm HD Speakers |
| Control Method | App, Voice (Natural Voice Operation), Control Wheel |
| Water Resistance Level | Waterproof |
| Battery Life (Talk Time) | Up to 13 hours |
| Fast Charging | 2 hours talk time after 20 minutes charging |
| Charging Port | USB Type-C |
| Item Weight | 47 Grams (1.66 ounces) |
| Material | Polycarbonate (PC) |
| FM Radio | Built-in with RDS |
| Software Updates | Over-The-Air (OTA) via Cardo Connect App |
Warranty and Support
Warranty Information
Cardo Systems provides a 2-year spare part availability duration for products sold in the EU. For specific warranty terms and conditions applicable to your region, please refer to the official Cardo Systems website or your local distributor.
Customer Support
For further assistance, technical support, or to download the latest version of the Cardo Connect App, please visit the official Cardo Systems website or contact their customer service.





