1. Introduction
Welcome to your new VTech CS2001 DECT Cordless Phone system. This system is designed to provide clear communication and convenient features for your home or office. With its ECO+ mode, call blocking capabilities, and high-quality speakerphone, the CS2001 offers a reliable and user-friendly experience. Please read this manual carefully to ensure proper installation and operation of your new phone system.
2. Package Contents
Ensure all items listed below are present in your package. If any items are missing or damaged, please contact your retailer.
- 2 x VTech CS2001 Cordless Handsets
- 1 x Main Base Unit (with telephone line connection)
- 1 x Charging Cradle (for second handset)
- 2 x Power Adapters
- 2 x Rechargeable Battery Packs
- 1 x Telephone Line Cord
- 1 x User Manual (this document)

Figure 2.1: VTech CS2001 DECT Cordless Phone System. This image shows the VTech CS2001 DECT cordless phone system, which includes two handsets. One handset is docked in the main base unit, which connects to the telephone line, and the other handset is in its dedicated charging cradle. Both handsets feature a backlit display, large numeric keypad, and function buttons.
3. Setup
3.1. Battery Installation
- Open the battery compartment cover on the back of each handset.
- Connect the battery pack connector securely into the jack inside the compartment.
- Place the battery pack into the compartment.
- Close the battery compartment cover.
3.2. Connecting the Base Unit
- Plug one end of the telephone line cord into the TEL LINE jack on the main base unit.
- Plug the other end of the telephone line cord into a telephone wall jack.
- Plug the small end of the power adapter into the POWER jack on the main base unit.
- Plug the large end of the power adapter into an electrical outlet.
3.3. Connecting the Charging Cradle
- Plug the small end of the power adapter into the POWER jack on the charging cradle.
- Plug the large end of the power adapter into an electrical outlet.
3.4. Charging the Handsets
Place each handset face forward in its respective base unit or charging cradle. The charge indicator light on the handset will illuminate, indicating proper charging. For optimal battery performance, charge the handsets for at least 16 hours before initial use.
3.5. Initial Setup
Upon first use, the handset may prompt you to set the language, date, and time. Follow the on-screen instructions to configure these settings. Refer to the detailed instructions in the full user manual for specific menu navigation.
4. Operating Instructions
4.1. Making and Receiving Calls
- To Make a Call: Press the TALK button (green handset icon), then dial the number. Alternatively, dial the number first and then press TALK.
- To Receive a Call: When the phone rings, press the TALK button.
- To End a Call: Press the END button (red handset icon) or place the handset back in its cradle.
4.2. Using the Speakerphone
During a call, press the SPEAKER button (speaker icon) to activate the speakerphone function. Press it again to switch back to the handset earpiece.
4.3. Phonebook
The phonebook can store up to 30 names and numbers. To add a new entry, navigate to the Phonebook menu, select 'Add New', and follow the prompts to enter the name and number. To dial from the phonebook, access the Phonebook menu, scroll to the desired entry, and press TALK.
4.4. Call Blocking
The VTech CS2001 allows you to block up to 30 unwanted numbers. To block a number, access the Call Blocking menu, select 'Add New', and enter the number you wish to block. You can also block numbers directly from the Caller ID list.
4.5. Internal Calls (Handset to Handset)
To make an internal call between your two handsets, simply press the INT button (often labeled C/↔ or similar, typically top right button on keypad) on the handset you are using. The other handset will ring, allowing for inter-handset communication.
5. Features
- 1.8" Backlit Display: Provides a clear and easy-to-read blue and white display for enhanced visibility.
- Call Blocking: Block up to 30 unwanted numbers, including unknown callers, to reduce nuisance calls.
- ECO Mode: Automatically adjusts radio frequency power based on the distance between the handset and the base unit, reducing energy consumption. Full ECO mode ensures no transmission power in standby.
- Phonebook: Store up to 30 names and numbers for quick and easy dialing of frequently called contacts.
- High-Quality Speakerphone: Enjoy hands-free conversations with clear audio directly from the handset.
- Large Keys: Ergonomically designed large keys for comfortable and accurate dialing.
6. Maintenance
6.1. Cleaning
Wipe the phone and base units with a soft, damp cloth. Do not use cleaning sprays or liquid cleaners as they may damage the finish or internal components.
6.2. Battery Care
To prolong battery life, avoid overcharging by removing the handset from the charger once fully charged if not in use for extended periods. If the phone will not be used for a long time, remove the batteries from the handsets.
6.3. Storage
Store the phone system in a cool, dry place away from direct sunlight and extreme temperatures.
7. Troubleshooting
If you experience any issues with your VTech CS2001 phone system, please refer to the following common problems and solutions:
| Problem | Possible Solution |
|---|---|
| No dial tone | Ensure the telephone line cord is securely connected to both the base unit and the wall jack. Check if the power adapter is properly connected to the base unit and the electrical outlet. |
| Cannot make or receive calls | Check if the handset batteries are charged. Ensure the base unit has power. Verify that the telephone line is active. |
| Handset display is blank or dim | Place the handset on the charger to ensure it is fully charged. If the problem persists, try resetting the handset by removing and reinserting the battery. |
| Poor call quality or static | Move the handset closer to the base unit. Avoid placing the base unit near other electronic devices that may cause interference (e.g., microwaves, Wi-Fi routers). |
| Handset not registering with base | Follow the handset registration procedure outlined in the full user manual. Ensure the base unit is powered on. |
For more detailed troubleshooting steps or persistent issues, please consult the comprehensive user manual available on the VTech support website or contact VTech customer service.
8. Specifications
- Model Number: CS2001
- Brand: VTech
- Color: Black
- Material: Plastic
- Power Source: Battery (1 A pile necessarie. (incluse))
- Item Weight: 660 Grams
- Package Dimensions: 17.6 x 14.9 x 10.4 cm
- Compatible Devices: PSTN Network
- First Available Date: March 3, 2022
- Country of Origin: China
9. Warranty and Support
Your VTech CS2001 DECT Cordless Phone system is covered by a limited warranty. Please refer to the warranty card included in your package or visit the official VTech website for detailed warranty terms and conditions.
For technical support, product registration, or to purchase accessories, please visit the VTech support website or contact their customer service hotline. Contact information can typically be found on the VTech official website or in the full user manual.





