Introduction
Thank you for choosing the Honeywell Trueno U5000 Truly Wireless ANC Earbuds. This manual provides essential information for setting up, operating, and maintaining your earbuds to ensure optimal performance and longevity. Please read these instructions carefully before use.
Product Overview
The Honeywell Trueno U5000 earbuds are designed for high-quality audio and convenience. Key features include Bluetooth V5.0 connectivity, Active Noise Cancellation (ANC), and IPX4 water resistance.
Package Contents:
- Honeywell Trueno U5000 Truly Wireless ANC Earbuds
- Charging Case
- Type-C Charging Cable
- User Manual
Setup
1. Charging the Earbuds and Case
Before first use, fully charge the earbuds and charging case. Connect the provided Type-C charging cable to the charging port on the case and a compatible USB power source. The case battery (260mAh) provides up to 16 hours of playtime and charges in approximately 1 hour. Each earbud has a 35mAh battery, offering up to 4 hours of audio playback.

Image: Honeywell Trueno U5000 earbuds in their charging case, highlighting up to 16 hours of playtime and 1 hour charging time.
2. Bluetooth Pairing
- Open the charging case. The earbuds will automatically enter pairing mode, indicated by a flashing LED light on the earbuds.
- On your device (smartphone, tablet, etc.), enable Bluetooth and search for available devices.
- Select "Honeywell Trueno U5000" from the list of devices.
- Once connected, the LED indicator on the earbuds will stop flashing.
The earbuds utilize Bluetooth V5.0 for a stable connection up to 10 meters (33 feet) in an open environment.

Image: Honeywell Trueno U5000 earbuds demonstrating seamless Bluetooth V5.0 connectivity with a 10-meter range.
Operating Instructions
Touch Controls:
The Trueno U5000 earbuds feature intuitive touch controls for various functions:
- Play/Pause: Single tap on either earbud.
- Next Track: Double tap on the right earbud.
- Previous Track: Double tap on the left earbud.
- Volume Up: Triple tap on the right earbud.
- Volume Down: Triple tap on the left earbud.
- Answer/End Call: Single tap on either earbud.
- Reject Call: Press and hold either earbud for 2 seconds.
- Activate Voice Assistant: Press and hold either earbud for 3 seconds.
Active Noise Cancellation (ANC):
The earbuds feature Active Noise Cancellation to reduce ambient noise, allowing for a more immersive audio experience. ANC can provide up to 13 hours of playback. To toggle ANC mode, refer to the specific touch control gestures in your quick start guide or experiment with a long press on one of the earbuds (typically 2-3 seconds).

Image: Honeywell Trueno U5000 earbuds and case, illustrating the Active Noise Cancellation feature in a busy environment.
Voice Assistant:
Activate your device's voice assistant (Siri or Google Assistant) directly from the earbuds for hands-free control. Press and hold the touch area on either earbud for 3 seconds to activate.

Image: Honeywell Trueno U5000 earbuds showcasing compatibility with Siri and Google Assistant for voice control.
Hands-Free Calling:
Manage calls effortlessly with the built-in microphone. Use the touch controls to answer, end, or reject calls.

Image: A person wearing a Honeywell Trueno U5000 earbud, illustrating its use for hands-free calling.
Maintenance
Cleaning:
Regularly clean your earbuds and charging case with a soft, dry, lint-free cloth. Avoid using abrasive materials or harsh chemicals. Ensure the charging contacts on both the earbuds and case are clean and dry.
Water Resistance (IPX4):
The Trueno U5000 earbuds are IPX4 water-resistant, meaning they are protected against splashing water from any direction. This makes them suitable for workouts and light rain. They are not designed for submersion in water. Ensure earbuds are dry before placing them back in the charging case.

Image: Honeywell Trueno U5000 earbuds highlighting their IPX4 water and sweat resistant design.
Storage:
When not in use, store the earbuds in their charging case to protect them and keep them charged. Store in a cool, dry place away from extreme temperatures.
Troubleshooting
| Problem | Possible Solution |
|---|---|
| Earbuds not pairing | Ensure earbuds are charged. Turn off and on Bluetooth on your device. Forget the device in Bluetooth settings and re-pair. |
| No sound from one earbud | Check battery level of both earbuds. Try re-pairing. Ensure both earbuds are properly seated in the charging case to reset. |
| Charging case not charging | Verify the Type-C cable is securely connected to both the case and power source. Try a different cable or power adapter. |
| Active Noise Cancellation not working | Ensure ANC is activated via touch controls. Check for proper fit of earbuds in your ears. |
| Low volume or poor sound quality | Adjust volume on both your device and earbuds. Ensure earbuds are clean and free of debris. Try different ear tip sizes for a better seal. |
Specifications
- Model Name: Trueno U5000 Truly Wireless ANC Earbuds
- Model Number: HC000312/AUD/TWS/ANC/BLU
- Bluetooth Version: 5.0
- Bluetooth Range: Up to 10 meters (33 feet)
- Noise Control: Active Noise Cancellation
- Earbud Battery Life: Up to 4 hours (per earbud)
- Total Playtime (with case): Up to 16 hours
- Charging Time: Approximately 1 hour
- Water Resistance: IPX4 (Splash-resistant)
- Audio Drivers: Dual 10mm*2 Dynamic Drivers
- Control Type: Touch Control, Voice Control
- Charging Port: USB Type-C
- Material: Plastic
- Earbud Weight: Approximately 43 grams (unit count)
Warranty and Support
Warranty:
The Honeywell Trueno U5000 Truly Wireless ANC Earbuds come with a 1-year limited warranty from the date of purchase. This warranty covers manufacturing defects. Please retain your proof of purchase for warranty claims.
Manufacturer Information:
Manufacturer: Secure Connection Limited, Flat C 61/F, Block A, LA Rossa, Coastal Skyline 12 Tung Chung, Water Front Road Tung Chung, N.T., Hong Kong.
Importer: Creative Peripherals & Distribution Limited Jayem Warehousing Pvt. Ltd., Sumeet Logistics, Building No. C-3, Gala No. 1 to 6A, At Village Kikse-Borivili, Opp. Rajdhani Dhaba, Mumbai-Nasik Highway, District Thane, Bhiwandi-421302.
For support or warranty inquiries, please contact your local Honeywell customer service or the retailer where the product was purchased.





