1. Introduction
This manual provides essential information for the safe and effective use of your glo HYPER+ heated tobacco device. The glo HYPER+ offers a versatile experience with both normal and high-temperature modes, allowing for personalized usage. Please read this manual thoroughly before using the device.
Important Note: This product includes the electronic tobacco device only. It does not contain liquid or nicotine, nor does it include tobacco sticks (neostiks).
2. Package Contents
Verify that all items listed below are included in your package. According to the product packaging, the contents are:
- glo HYPER+ Device (Main Unit)
- USB Charging Cable
- Cleaning Brush
- Instruction Manual (this document)
Note: Tobacco sticks (e.g., neostiks) are not included and must be purchased separately.
Image: The glo HYPER+ Starter Kit packaging, indicating the included items.
3. Setup
3.1 Initial Charging
- Connect the provided USB charging cable to the charging port on the bottom of the glo HYPER+ device.
- Plug the other end of the USB cable into a compatible USB power adapter (not included) or a computer's USB port.
- The LED indicator lights on the device will illuminate to show the charging status. A full charge typically takes approximately 90 minutes.
- Once fully charged, all LED indicators will be solid. Disconnect the device from the charger.
Note: For optimal battery life, it is recommended to fully charge the device before its first use.
4. Operating Instructions
4.1 Inserting a Tobacco Stick
- Open the top cap of the glo HYPER+ device.
- Gently insert a compatible tobacco stick into the heating chamber until it reaches the bottom. Do not force the stick.
- Close the top cap.
4.2 Powering On and Heating
The glo HYPER+ offers two heating modes: Standard and Boost.
- Standard Mode: Press and hold the control button for approximately 3 seconds until the device vibrates and the LED indicators begin to light up sequentially. The device will heat for about 20 seconds.
- Boost Mode (High Temperature): Press and hold the control button for approximately 5 seconds until the device vibrates twice and the LED indicators light up more rapidly. The device will heat for about 15 seconds, providing a more intense experience.
Once heating is complete, the device will vibrate again, and the LED indicators will remain solid, indicating it is ready for use.
4.3 Using the Device
Inhale gently through the tobacco stick. Each session lasts approximately 4 minutes in Standard mode and 3 minutes in Boost mode, or until the device vibrates and the LED indicators turn off.
4.4 Ending a Session
- When the session ends, the device will vibrate, and the LED indicators will turn off.
- Open the top cap and carefully remove the used tobacco stick. Dispose of it properly.
- Close the top cap to prevent debris from entering the heating chamber.
Image: A close-up view of the glo HYPER+ device, highlighting its design and control button.
5. Maintenance
Regular cleaning ensures optimal performance and longevity of your glo HYPER+ device.
5.1 Cleaning the Heating Chamber
- Ensure the device is completely cooled down before cleaning.
- Open both the top and bottom caps of the device.
- Insert the provided cleaning brush into the heating chamber from both ends (top and bottom) and gently rotate it to remove any residue.
- Tap the device gently to dislodge any loose debris.
- Close both caps after cleaning.
Recommendation: Clean your device after every 20 sessions or as needed to maintain optimal flavor and airflow.
6. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Device not turning on. | Low battery. | Charge the device using the provided USB cable. |
| No vapor or weak vapor production. | Incorrectly inserted tobacco stick, device not fully heated, or dirty heating chamber. | Ensure the tobacco stick is fully inserted. Wait for the device to complete heating. Clean the heating chamber. |
| Device not charging. | Faulty cable or power source. | Try a different USB cable or power adapter. Ensure connections are secure. |
| Device overheating. | Continuous use or environmental factors. | Allow the device to cool down. Avoid using in direct sunlight or hot environments. If the issue persists, discontinue use and contact support. |
If you encounter issues not listed here or if the problem persists after attempting the solutions, please contact customer support.
7. Specifications
- Model: HYPER+
- Brand: glo
- Dimensions (Packaging): 11.1 x 8.6 x 7.2 cm
- Weight (Packaging): 310 g
- Color: Gold
- Included Components: Main unit, USB charging cable, cleaning brush, instruction manual
- Heating Modes: Standard, Boost (High Temperature)
- First Available Date: 2021/11/23
8. Warranty and Support
For warranty information, product support, or to report any issues, please refer to the official glo website or contact their customer service directly. Keep your proof of purchase for warranty claims.
